EDSI
Training Specialist
🇺🇸 Roseville, MI
🕑 Full-Time
💰 $47K - $52K
💻 Learning & Development
🗓️ November 14th, 2025
Edtech.com's Summary
- Provide comprehensive case management, coaching, and follow-up with program participants.
- Conduct individualized assessments of work, family, and personal development needs.
- Act as liaison between the program and regional training providers.
- Assist participants with enrollment in appropriate training programs.
- Maintain accurate and timely documentation of participant contacts and activities.
- Coach participants on work readiness skills and career exploration strategies.
- Monitor participant activities to meet state Work Participation Rate (WPR) requirements.
- Perform timely and accurate data entry using MS Office tools.
- Qualifications include Bachelor’s degree or equivalent experience in human services, customer service experience preferred, and strong communication skills.
- Salary range is $47,000 to $52,000 per year.
Training Specialist Full Description
Non-Exempt
Responsibilities:
- Provide consistent and comprehensive case management, coaching and follow-up
- Provide individualized assessment of work, family and personal development needs and opportunities
- Adhere to program policies and procedures
- Act as a liaison between the program and regional training providers
- Assist participants with identifying and enrolling in suitable training programs
- Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
- Provide referrals to appropriate community service or social service agencies when needed
- Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
- Create activity plans that adhere to program policies and satisfy participation requirements
- Assist in the preparation of project reports as needed (participation, placement, etc.)
- Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
- Ensure that participant documentation is complete, accurate and valid
- Coach participants in work readiness skills and career exploration strategies
- Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
- Collaborate and communicate effectively with partner agencies
- Perform required data entries timely and accurately
- Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
- Other opportunities as available
Qualifications:
Education and Experience Requirements:
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- Bachelor’s Degree or equivalent experience in human services or a related field preferred
- Customer service experience preferred
- A working knowledge of MS Office
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