Training Specialist

🇺🇸 Roseville, MI

🕑 Full-Time

💰 $47K - $52K

💻 Learning & Development

🗓️ November 14th, 2025

Edtech.com's Summary

EDSI Solutions is hiring a Training Specialist. The role involves providing case management, coaching, and individualized assessments for program participants, assisting them with training enrollment, and ensuring compliance with program policies. The Training Specialist will also collaborate with regional training providers and community agencies to support participants' education and employment goals.

Highlights

Provide comprehensive case management, coaching, and follow-up with program participants.
Conduct individualized assessments of work, family, and personal development needs.
Act as liaison between the program and regional training providers.
Assist participants with enrollment in appropriate training programs.
Maintain accurate and timely documentation of participant contacts and activities.
Coach participants on work readiness skills and career exploration strategies.
Monitor participant activities to meet state Work Participation Rate (WPR) requirements.
Perform timely and accurate data entry using MS Office tools.
Qualifications include Bachelor’s degree or equivalent experience in human services, customer service experience preferred, and strong communication skills.
Salary range is $47,000 to $52,000 per year.

Training Specialist Full Description

Overview:

Training Specialist
Non-Exempt

Salary: $47,000-52,000 year

Scope of Position:

The Training Specialist will provide support and assistance to program participants in all areas related to education and training.

Responsibilities:

Essential Functions:

Provide consistent and comprehensive case management, coaching and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Adhere to program policies and procedures
Act as a liaison between the program and regional training providers
Assist participants with identifying and enrolling in suitable training programs
Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
Provide referrals to appropriate community service or social service agencies when needed
Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
Create activity plans that adhere to program policies and satisfy participation requirements
Assist in the preparation of project reports as needed (participation, placement, etc.)
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Ensure that participant documentation is complete, accurate and valid
Coach participants in work readiness skills and career exploration strategies
Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
Collaborate and communicate effectively with partner agencies
Perform required data entries timely and accurately
Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
Other opportunities as available

Qualifications:
Education and Experience Requirements:

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s Degree or equivalent experience in human services or a related field preferred
Customer service experience preferred
A working knowledge of MS Office

Original Job Description