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Komatsu

Training Specialist - Minecare

🇺🇸 Hybrid - Rutherford County, TN

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ July 22nd, 2025

Zendesk

Edtech.com's Summary

Komatsu Mining Technology Solutions is hiring a Training Specialist - Minecare. The role involves designing and delivering comprehensive training packages to enhance user experience of Modular products and training both customers and employees through various methods to improve product usage and customer value. The specialist will also collaborate with other business units and utilize business systems to support client system usage.

Highlights
  • Design and deliver training packages to support effective use of Modular Minecare products.
  • Conduct training in classroom and operational environments using audio/visual tools and hands-on methods.
  • Assess learner competencies via exams, practical demonstrations, KPIs, and computer-based tools.
  • Collaborate with multiple business units to enhance client system usage and demonstrate product value.
  • Use business systems including Sharepoint, Zendesk support portal, and Harvest efficiently and accurately.
  • Extensive travel required, frequently up to 75% across Australasia and possibly overseas.
  • Required skills include knowledge of the Modular Minecare system and mining operations, with facilitation experience in group and classroom settings.
  • Certificate 4 in Training and Assessment is a desired qualification.
  • Employee benefits include insurance coverage, yearly bonus potential, healthy lifestyle reimbursements, hybrid work options, study reimbursements, and wellbeing programs.
  • Equal Opportunity Employer valuing diversity and inclusion.

Training Specialist - Minecare Full Description

Training Specialist - Minecare
Posting Start Date:  12/20/24
Job Location (Short):  Rutherford, AUS,
Requisition ID:  32030
Onsite or Remote:  Hybrid Position

At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

Job Purpose
This role is responsible for designing and delivering high quality training packages for use aimed at enhancing the user experience of Modular supplied products. You will train customers and employees in using Modular products by using audio/visuals, in-seat, classroom and hands-on training methods to improve system usage and improve customer value.

This permanent, full-time position has extensive travel requirements and therefore your location is negotiable.

Travel Requirements
Ability to frequently travel throughout Australasia, involving upwards of 75% of your time. Overseas travel may also be required.

Job Duties and Responsibilities
  • Create and design training packages using documentation, audio/visuals ad other tools which focus on the requirements of the learners and the required competencies for using Modular products effectively. 
  • Facilitate and deliver high quality training to clients and employees in classroom and/or operational environments. 
  • Use a variety of tools including exams (written and verbal), practical demonstrations, logged sat time, KPI portfolios, observational assessments and computer-based assessing to measure the competency of learners. 
  • Work with other business units within Modular to assist clients to improve system usage and show the value in use of the product. 
  • Effective, efficient and accurate use of business systems including but not limited to Sharepoint, Zendesk support portal, Harvest. 

Required Skills
  • Knowledge and understanding of the Modular Minecare system on a mine site.
  • Sound knowledge of mining operations.
  • Ability to facilitate presentations in a group and classroom environment.
     
Desired Skills
  • Certificate 4 in Training and Assessment

What We Offer
  • We Live by Our ‘SLQDC’ Vales: Safety, Compliance and Law, Quality and Reliability, Delivery and Cost  
  • Insurance Cover: Death and Income Protection Insurances provided during your employment  
  • Yearly Bonus: Potential for all employees to receive a yearly bonus 
  • Healthy Lifestyles: Reimbursements for a healthy lifestyle (gym memberships or sporting activities) 
  • Work life balance: Hybrid work and 9 day fortnight options 
  • Study: Educational Reimbursements for study applicable to your role or future progression within the company 
  • Inclusivity and Diversity: We are an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We welcome all candidates to apply. 
  • We Care: Our peoples’ health & wellbeing is imperative to us, so we offer a Wellbeing Program for confidential psychology services for the whole family. 

Modular Mining Systems Pty Ltd is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to gender, race, age, disability, sexual orientation, or religion.