Cleveland State University
TRIO Associate Academic Coach (Assistant Program Director)
🇺🇸
Cleveland, OH
🕑
Full-Time
💰
TBD
💻
Other
🗓️
March 26th, 2026
Edtech.com's Summary
Cleveland State University is hiring a TRIO Associate Academic Coach (Assistant Program Director). The role entails maintaining a student caseload to promote goal achievement through self-assessment and campus resource connection, assisting in academic coaching and program implementation, developing recruitment and engagement strategies, and collaborating on degree planning and academic records oversight.
Highlights
- Manage a student caseload to support academic progress and graduation.
- Assist in developing and implementing academic coaching, transitions programming, and retention strategies.
- Develop, revise, and implement recruiting, outreach, and engagement programs.
- Participate in teams to monitor and update degree plans and academic records.
- Advocate for first-generation and low-income students within CSU.
- Support the Senior Academic Coach with federal grant writing, reporting, and program evaluation.
- Required Bachelor’s degree and three years’ experience in advising, mentoring, or student services.
- Experience with early alert/advising systems using predictive analytics.
- Preferred Master’s degree in student personnel services or related fields.
- Proficient in Microsoft Office Suite and capable of working evenings and weekends as needed.
TRIO Associate Academic Coach (Assistant Program Director) Full Description
TRIO Associate Academic Coach (Assistant Program Director)
Posting Details
Business Title | TRIO Associate Academic Coach (Assistant Program Director)
Posting Category | Administrative and Professional
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Trio
Department Description | This position assists the Sr. Academic Coach (Program Director) with responsibilities associated the TRIO Program. Supports efficient and effective operations of TRIO, including Student Support Services (SSS) projects. Assists the Sr. Academic Coach with the delivery and evaluation of program services to ensure progress and compliance in the area of student recruitment, retention, and graduation of program participants. Advocates for first generation and low-income students in various Cleveland State University (CSU) settings. Supports the Sr. Academic Coach with proposal and federal grant writing and reporting. Performs other functionally related duties as assigned.
Position Location | Main Campus
FTE | 1
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with all student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Skilled in effective intervention programs and early outreach plans for students. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion. Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703804S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 09/01/2026
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday 8:00 AM-5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 03/25/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 04/01/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 06
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Trio
Department Description | This position assists the Sr. Academic Coach (Program Director) with responsibilities associated the TRIO Program. Supports efficient and effective operations of TRIO, including Student Support Services (SSS) projects. Assists the Sr. Academic Coach with the delivery and evaluation of program services to ensure progress and compliance in the area of student recruitment, retention, and graduation of program participants. Advocates for first generation and low-income students in various Cleveland State University (CSU) settings. Supports the Sr. Academic Coach with proposal and federal grant writing and reporting. Performs other functionally related duties as assigned.
Position Location | Main Campus
FTE | 1
Job Summary | Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in developing and implementing goals and strategies as an associate professional in academic coaching, transitions programming and orientation, enrollment, retention, persistence, progression, and graduation. Develops, revises and implements recruiting, outreach, and engagement programming. Participates in teams to develop, monitor, and update degree plans, audits, and academic records. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Three (3) years of experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with all student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Skilled in effective intervention programs and early outreach plans for students. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion. Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703804S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 09/01/2026
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday 8:00 AM-5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 03/25/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 04/01/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- Do you have experience working with all student population and recruitment efforts?
- Yes
- No
- Do you have experience using an early alert/advising system powered by predictive analytics?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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