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Rutgers University

Unit Computing Manager

🇺🇸 Hybrid - New Brunswick, NJ

🕑 Full-Time

💰 $94K - $144K

💻 Other

🗓️ August 12th, 2025

ITIL

Edtech.com's Summary

Rutgers University is hiring a Unit Computing Manager for the School of Communication and Information - Dean's Office. This role involves overseeing helpdesk and IT support operations, managing a team of helpdesk staff, identifying technology needs, deploying solutions, leading training, and collaborating across departments to support a community of faculty, staff, and students.

Highlights
  • Manages daily IT helpdesk operations and a team of about 10 part-time staff providing tier III technical support.
  • Identifies and manages technology projects and software deployments for the School of Communication and Information community.
  • Leads IT training sessions for staff, faculty, and end users.
  • Develops technical documentation and IT policies.
  • Researches emerging technology trends to guide IT services and strategic planning.
  • Oversees budgeting, equipment acquisition, inventory, and lifecycle management of IT assets.
  • Collaborates with Rutgers IT teams, vendors, and user community.
  • Requires a bachelor's degree in computer science, IT, or related field plus at least three years user support experience, including two years in supervision and project management.
  • Proficiency with Windows, MacOS, iOS, Linux, and hardware such as servers, desktops, laptops, and tablets.
  • Salary range: $94,047 to $143,887 based on experience and qualifications.