University Program Associate

🇺🇸 Raleigh, NC 🕑 Full-Time 💰 $42K - $43K 💻 Other 🗓️ June 22nd, 2026

Edtech.com's Summary

NC State University is hiring a University Program Associate to serve as the initial point of contact for the Academic Success Center (ASC) within the D.H. Hill Jr. Library. The role involves delivering excellent customer service, managing the learning environment and resources, coordinating student appointments and attendance using university-specific platforms, and supporting business operations including financial reconciliation, purchasing, and student employment administration.

Highlights

Serve as the primary contact for day-to-day Academic Success Center activities and customer service.
Maintain group study room schedules and optimize table availability during peak times.
Coordinate logistics for drop-in services with campus partners and resolve student issues.
Manage student appointments, track attendance data, and approve weekly timesheets via Navigate and MyPack Portal.
Support monthly financial reconciliation, departmental purchasing, and student employment administration.
Utilize Microsoft Excel, Google Workspace, and university systems for data organization and record-keeping.
Requires a Bachelor's degree or equivalent combination of training and experience.
Preferred experience includes student-facing customer service or administrative support and proficiency with Excel or Google Sheets.
Anticipated hiring salary range is $42,000 - $43,000, with classification band salary from $35,589 to $64,499.
Position is full-time, 12-month recurring appointment within the Academic Success Center, part of the Division of Academic and Student Affairs.