UTS - Temporary HR Service Center Specialist at NC State

🇺🇸 Raleigh, NC 🕑 Temporary 💰 $22 per Hour 💻 Human Resources 🗓️ June 8th, 2026

Edtech.com's Summary

NC State University is hiring a Temporary HR Service Center Specialist. This role delivers front-line customer service to employees, faculty, and external customers seeking HR assistance, primarily supporting the I-9 form completion process using the I-9 Guardian system. The position requires managing inquiries via multiple channels, assisting during peak I-9 processing periods, and supporting additional HR operations onsite during standard business hours.

Highlights

Provide front-line customer service to university employees, faculty, and external customers.
Assist newly-hired employees in completing Form I-9 electronically by reviewing identification documents and using the I-9 Guardian system.
Handle customer contacts in-person, by phone, email, and through the HRNow system.
Support peak season I-9 processing activities in August.
Use software tools including I-9 Guardian, HRNow (ServiceNow), and PeopleSoft HRIS.
Maintain accuracy and manage high volumes of customer inquiries across multiple communication channels simultaneously.
Minimum qualifications include a high school diploma or equivalent and strong communication skills.
Preferred experience includes prior completion and auditing of I-9 forms and familiarity with electronic I-9 and HR systems.
Work schedule is Monday to Friday, 8am to 5pm, with onsite presence required; remote work is not available.
Compensation is anticipated at $22.00 hourly for a 4-5 month temporary appointment.