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North Carolina State University

UTS-Temporary-Instructional Technology Support at NC State

🇺🇸 Raleigh, NC

🕑 Temporary

💰 $26 per Hour

💻 Instructional Design

🗓️ July 28th, 2025

Camtasia LMS Moodle

Edtech.com's Summary

NC State University is hiring a UTS-Temporary-Instructional Technology Support. The role involves providing academic technology support to faculty, staff, and students, managing user access, assisting with academic technology systems preparation, and creating support documentation and content. The position requires collaboration with multiple teams to enhance academic technology implementation and support.

Highlights
  • Provide technical support for learning management systems, assessment platforms, engagement platforms, video streaming platforms, and Google Workspace.
  • Perform routine software updates on loaner laptops and tablets used during assessments.
  • Create job aids, videos, infographics, and animations to supplement technology support.
  • Assist with adopting and implementing new academic technology tools in the curriculum.
  • Manage user access and support efficient setup of academic technology systems.
  • Minimum 2 years experience supporting academic technology systems, including LMS like Moodle and platforms such as ExamSoft, Top Hat, Panopto.
  • Proficient with Microsoft 365, Google Workspace, and help desk ticketing systems (ServiceNow preferred).
  • Skilled in designing support materials using Adobe Creative Suite, Articulate 360, Camtasia, or similar tools.
  • Hourly pay rate of $26.00; temporary appointment length of 2-3 months.
  • Experience in an academic or higher education setting is preferred but not required.