Regent University is hiring a VA Certifying Official. The role coordinates military-affiliated benefits processing and customer service within the Financial Aid Office, serving as a liaison between the VA, DOD, students, and other military-related vendors and agencies. Frequent internal contact happens in a call center environment, with an emphasis on timely, compliant processing of student files.
Highlights
- Coordinate and process military-affiliated VA benefits for students in the Financial Aid Office.
- Serve as liaison between the VA, DOD, students, and military third-party vendors.
- Advise and counsel prospective and current students on applying for and using their benefits.
- Field a high volume of internal contacts in a call center environment.
- Participate in Regent and military association events.
- Maintain expert-level knowledge of military-affiliated benefits.
- Bachelor's degree preferred, with prior military experience or affiliation highly preferred.
- Salary range of $41,000-$46,000 annually.