Edtech.com's Summary

Finalsite is hiring a Vendor Program Manager to lead strategic cross-functional initiatives aimed at operational alignment, process optimization, and vendor management. The role involves managing operational initiatives, coordinating workflows across departments, and developing scalable vendor management strategies to meet organizational goals.

Highlights

Drive cross-functional programs focused on operational alignment and process optimization.
Map current operational processes and propose future state workflow models.
Identify workflow gaps and redundancies and recommend scalable solutions.
Collaborate with internal and external stakeholders to define goals, success metrics, and timelines.
Maintain documentation, reporting, and clear communication of ongoing initiatives.
Support RACI models, governance frameworks, and continuous improvement initiatives.
Manage vendor selection including RFPs, cost-benefit analysis, and contract negotiation in partnership with Legal and Security teams.
Monitor vendor compliance and purchase order management ensuring Security and Legal review.
Require 5+ years of program management experience in vendor management, procurement, or partner management within B2B SaaS or technology.
Strong skills in contract negotiation, pricing models, stakeholder communication, and data-driven business analysis.

Vendor Program Manager Full Description

Vendor Program Manager

Operations | 100% Remote in the U.S | Full Time

Job Description

Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community — and thrive. More than 7,000 schools and districts worldwide trust Finalsite’s integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION

Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The Vendor Program Manager is responsible for driving strategic cross-functional initiatives. This individual contributor role will be a key component in aligning people, processes, and systems across different departments. The person in this role will own and manage operational initiatives to deliver them on time, with high quality, to pre-defined success metrics, and in a repeatable manner that will enable efficiency, accountability, and scalability across all of Finalsite.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

Coordinate and manage cross-functional programs focused on operational alignment, process optimization, and future-state planning
Map current state operational processes across teams and propose future state models to support solutions
Identify gaps and redundancies in workflows, tools, and process; propose scalable solutions
Collaborate with external departments and other key stakeholders to define program goals, success metrics, and timelines
Maintain clear documentation, reporting, and communication for initiatives in flight
Support the development of RACI models and governance structures for key operational activities
Utilize frameworks for accountability and continuous improvement to translate analytics into actionable recommendations
Act as a connector across departments, driving alignment on shared priorities and handoffs
Track KPIs for initiative success and business-wide operational performance
Support post-mortem reviews and lessons learned to refine operational strategies
Develop and execute a scalable vendor management strategy aligned with organizational goals, budget, and compliance requirements.
Aide in vendor selection processes, including RFPs/RFIs, cost-benefit analyses, and contract negotiation in partnership with department owners, Legal and Security.
Ensure all vendors have been reviewed by the Security and Legal teams with proper vendor setup and PO management.

QUALIFICATIONS AND SKILLS

5+ years in program manager role with focus in vendor management, procurement, operations program management, or partner management in B2B SaaS or technology environment
Demonstrated success leading initiatives
Strong contract and commercial acumen with pricing models (e.g., SaaS licensing, usage-based, SLAs, renewal levers)
Proven ability to build scalable processes and operate with high attention to detail
Excellent communication and stakeholder management - able to influence without authority
Comfort with data: building business cases, ROI models, and performance reporting

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.

Original Job Description

Vendor Program Manager

Operations | 100% Remote in the U.S | Full Time

Job Description

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

Coordinate and manage cross-functional programs focused on operational alignment, process optimization, and future-state planning
Map current state operational processes across teams and propose future state models to support solutions
Identify gaps and redundancies in workflows, tools, and process; propose scalable solutions
Collaborate with external departments and other key stakeholders to define program goals, success metrics, and timelines
Maintain clear documentation, reporting, and communication for initiatives in flight
Support the development of RACI models and governance structures for key operational activities
Utilize frameworks for accountability and continuous improvement to translate analytics into actionable recommendations
Act as a connector across departments, driving alignment on shared priorities and handoffs
Track KPIs for initiative success and business-wide operational performance
Support post-mortem reviews and lessons learned to refine operational strategies
Develop and execute a scalable vendor management strategy aligned with organizational goals, budget, and compliance requirements.
Aide in vendor selection processes, including RFPs/RFIs, cost-benefit analyses, and contract negotiation in partnership with department owners, Legal and Security.
Ensure all vendors have been reviewed by the Security and Legal teams with proper vendor setup and PO management.

QUALIFICATIONS AND SKILLS

5+ years in program manager role with focus in vendor management, procurement, operations program management, or partner management in B2B SaaS or technology environment
Demonstrated success leading initiatives
Strong contract and commercial acumen with pricing models (e.g., SaaS licensing, usage-based, SLAs, renewal levers)
Proven ability to build scalable processes and operate with high attention to detail
Excellent communication and stakeholder management - able to influence without authority
Comfort with data: building business cases, ROI models, and performance reporting

RESIDENCY REQUIREMENT

DISCLOSURES

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