Program Manager

Job Profile:

Administrative Operations Specialist 3

Job Family:

Administrative Operations

Time Type:

Full time

Max Pay - Depends on experience:

$70,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

The W. P. Carey School of Business is seeking a Program Manager to serve on its Marketing and Communications External and Internal Events team.

Under administrative direction, performs work of considerable complexity planning, coordinating, organizing, staffing and supervising the program delivery of special events programming sponsored by the Dean's Office. Serves as the primary point of contact for special event logistics. Independently ensures that the goals and objectives of the project or program are accomplished in accordance with priorities, time limitations, funding limitations or other specifications.

Position Salary Range:

• $56,500; to commensurate with education and experience - the salary offer will be based on the candidate's education, experience, and alignment with the role, depending on departmental resources and approval.

Essential Duties:

• Provides program management to the Dean's Office in the adaptation of events logistics to achieve desired outcomes

• Maintains collaborative rapport with appropriate departments, centers and units to assess event needs and develop event recommendations and plan

• Maintains and establishes a positive working relationship with all stakeholders e.g. other departments, businesses and industry, local/area boards, districts and partnerships, etc.

• Interacts with Dean's Office leadership to plan and discuss results of events, financial and operational analysis, observations, and recommendations to strengthen and/or improve operational efficiency and effectiveness

• Provides assessment of event objectives and outcomes to determine whether financial controls are adequate

• Develops a complete logistical plan for each event including, but not limited to: budget, staff, timetable and event procedures

• Provides administrative support in conjunction with the Dean's Office to ensure continuity of effort and attainment of event goals

• Competently manages the scheduling of meetings via various platforms such as Zoom, Google, and other virtual settings

• Works with communications and administrative teams to prepare correspondence for distribution or approval and signature, checking the documents for completeness and accuracy with the highest attention to detail

• Prepares reports, memorandums, and meeting minutes with a high level of accuracy and efficiency

• Prepares reports and effectively and clearly communicates with team members in a timely and professional manner.

• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

• Performs tasks contributing to online and in-person program deliveries including participant registration, digital platform setup; maintenance, classroom booking and setup, coordinating event timelines and agendas, building Power Point decks with compliant university brand standards, copyright orders, catering selections, prepare seating charts, materials shipping, print orders and digital file organization, compile and distribute evaluation data, and work in partnership with other school events and program managers

• Acts as primary liaison with event speakers and Technology Strategy and Operations team for instructional/audio visual needs

• Directs and oversees activities of student workers assigned to events

• Provides on-site presence and support as needed during the event to ensure coordination of all aspects of the event including, but not limited to: service levels, contract negotiation, vendor selection, collateral materials, set-up/break-down and registration to ensure delivery of successful, effective and smooth events

• Reviews, approves and makes all final billings for payment and submits appropriate paperwork to the W. P. Carey Business Office

• Develops performance indicators and accountability reports for special events and maintains files of all pertinent information

Desired Qualifications:

• Experience in Event Management (5 years)

• Experience with strategic planning

• Demonstrated knowledge of ASU policies and procedures in relation to executing event, programs and meetings on campus

• Demonstrated knowledge of budgets, finance and management principles and practices

• Experience in building and maintaining collaborative partnerships for long-term success

• Experience in developing strategies and technical specifications for projects, ability to manage complex technology projects

• Ability to clarify roles and responsibilities to ensure understanding of expectations; takes action to mitigate conflict

• Experience with Event Management software including but not limited to Stova, Eventbrite, Zoom Webinars etc.

• Experience in Microsoft Office and Adobe software

• Experience and sensitivity working with colleagues and students from diverse backgrounds and a commitment to fostering an inclusive work and learning environment in which students and colleagues from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse

• Required to stand for varying lengths of time and walk moderate distances to perform work

• Ability to clearly communicate to perform essential functions

• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds

• Regular activities require ability to quickly change priorities, which may include or are subject to resolution of conflicts.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place "where business is personal." Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We're proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business continually strives to foster a welcoming environment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$16977.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.