Workday Communications Specialist

Edtech.com's Summary

Oberlin College is hiring a Workday Communications Specialist. The role involves leading the execution of a community-wide communications plan to support the transition from a legacy ERP system to Workday, ensuring adoption across Human Resources and Finance. The specialist develops communication strategies, creates training materials, collaborates with project teams, and tracks engagement to facilitate a smooth enterprise transformation.

Highlights

Develop and manage comprehensive communication plans aligned with project milestones.

Create targeted communication materials such as emails, newsletters, FAQs, and website content.

Collaborate on training development, delivery, and documentation for Workday systems.

Engage with campus stakeholders and a Change Champion Network to guide communication efforts.

Monitor and report metrics on training and communication effectiveness.

Required skills include exceptional writing, creative communication, multitasking, project management, and stakeholder influence.

Preferred qualifications include a bachelor's degree in communications or related field, 2+ years in communications/training, Workday HCM & Finance experience, and change management certification (PROSCI or ACMP).

Experience with IT Service Management frameworks like ITIL is desired.

Salary commensurate with qualifications and experience.

Position reports to the Director of IT Project Management and supports cross-functional teams in a higher education setting.

Workday Communications Specialist Full Description

Jobs at Oberlin

Workday Communications Specialist

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Please complete the application on jobs.oberlin.edu

Posting Details

Announcement Information

Job Summary	The Communications Specialist plays a critical role in the successful implementation of the Workday project which entails replacing our 30-year-old legacy system, Banner, with a cloud-based ERP, Workday, in the areas of Human Resources and Finance. This role is central to ensuring the successful adoption of Workday across the institution by leading the execution of a community wide communications plan for a multi-year enterprise transformation. This position is joining Oberlin at a pivotal moment, helping shape how the institution transitions from a legacy ERP system to a modern platform that will support the College for decades to come. This is a full-time, 1-year renewable position reporting to the Director of IT Project Management.
Responsibilities	Communication Strategy & Planning Develop and manage the overarching project communication plan, aligned with key project milestones (discovery, architect, configure, test, deploy, etc.). Identify project stakeholders and develop targeted, audience-specific communication strategies for faculty, staff, and administrative units to support effective engagement and adoption. Collaborate with the Change & Adoption Manager to ensure communications support the broader organizational readiness goals. Communication Execution Execute the project communication plan by writing, editing and designing a wide range of materials including campus-wide emails, newsletters, FAQ documents and website content. Ensure alignment with Oberlin’s campus culture and the overall project strategy and messaging. Develop targeted, audience-specific communication strategies for faculty, staff, and administrative units to support effective engagement and adoption. Translate technical Workday terminology into language that resonates with the campus community. Training Development & Documentation Collaborate with the Change & Adoption Manager to develop training documentation, videos and course content. Align training with Workday business process changes and support the transition to standardized best-practice workflows. Training Delivery Collaborate with the Change & Adoption Manager to manage training resources, assign online training, and deliver in-person training related to Workday and other CIT-supported systems, technologies, services, and institutional initiatives as assigned. Engagement & Feedback Ensure training effectiveness through feedback loops, user assessments, and continuous refinement of materials. Project Team Collaboration Participate in project team meetings to stay up to date on project progress and business process changes that will impact end users. Work closely with the project team to identify potential risks to user acceptance. Partner with functional leads to ensure a positive change experience for end users. Contribute to project governance by identifying, tracking, and escalating change-related risks and ensuring alignment with project milestones and timelines. Change Champion Network Work with a group of “Workday Champions” across campus to understand a variety of perspectives across campus to guide communications. Metrics & Reporting Develop dashboards and reporting mechanisms to track engagement with communication & training resources. Success in this role will be measured by: High levels of user adoption and engagement across campus Successful training completion and user readiness prior to go-live Minimal disruption during go-live and strong post-go-live stabilization Positive user experience and confidence in Workday Strong alignment and engagement with campus stakeholders and leadership
Essential Job Functions
Marginal Job Functions
Required Qualifications	Exceptional writing skills and creative outlook with strong attention to detail, editing, and tone Works independently and can provide high-quality solutions Ability to prioritize and perform multiple tasks in a dynamic and fast-paced team environment Creativity in building communication and trainings assets Ability to manage multiple projects concurrently while meeting deadlines Outstanding organizational and planning abilities Must be an effective team player and proficiently work with cross-functional teams Strong ability to influence stakeholders, manage resistance, and drive adoption in a complex organizational environment
Desired Qualifications	Bachelor’s degree in communications, Organizational Development, or similar field Minimum 2 years in a training, communications, or change management role Minimum 1 year experience with Workday HCM & Finance Experience in managing internal communications, including leadership forums, newsletters, and intranet sites Experience in managing change through sponsorship management, communication, and training plans Higher education experience Knowledge of IT Service Management (ITSM) frameworks such as ITIL. PROSCI or ACMP Change Management certification
Quick Link for Posting	https://jobs.oberlin.edu/postings/17529
Compensation	Salary will be commensurate with qualifications and experience.
Special Instructions to Applicants	Please complete the application on jobs.oberlin.edu

Documents Needed to Apply

Required Documents

Resume
List of References

Optional Documents

Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

Office of Human Resources
Oberlin College
173 West Lorain Street
Oberlin OH 44074

http://new.oberlin.edu/office/human-resources/

Phone: (440) 775-8430
Fax: (440) 775-8683
Hours: M-F 8:00 a.m. - 5:00 p.m.

human.resources@oberlin.edu

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Original Job Description

Jobs at Oberlin

Workday Communications Specialist

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Please complete the application on jobs.oberlin.edu

Posting Details

Announcement Information

Job Summary	The Communications Specialist plays a critical role in the successful implementation of the Workday project which entails replacing our 30-year-old legacy system, Banner, with a cloud-based ERP, Workday, in the areas of Human Resources and Finance. This role is central to ensuring the successful adoption of Workday across the institution by leading the execution of a community wide communications plan for a multi-year enterprise transformation. This position is joining Oberlin at a pivotal moment, helping shape how the institution transitions from a legacy ERP system to a modern platform that will support the College for decades to come. This is a full-time, 1-year renewable position reporting to the Director of IT Project Management.
Responsibilities	Communication Strategy & Planning Develop and manage the overarching project communication plan, aligned with key project milestones (discovery, architect, configure, test, deploy, etc.). Identify project stakeholders and develop targeted, audience-specific communication strategies for faculty, staff, and administrative units to support effective engagement and adoption. Collaborate with the Change & Adoption Manager to ensure communications support the broader organizational readiness goals. Communication Execution Execute the project communication plan by writing, editing and designing a wide range of materials including campus-wide emails, newsletters, FAQ documents and website content. Ensure alignment with Oberlin’s campus culture and the overall project strategy and messaging. Develop targeted, audience-specific communication strategies for faculty, staff, and administrative units to support effective engagement and adoption. Translate technical Workday terminology into language that resonates with the campus community. Training Development & Documentation Collaborate with the Change & Adoption Manager to develop training documentation, videos and course content. Align training with Workday business process changes and support the transition to standardized best-practice workflows. Training Delivery Collaborate with the Change & Adoption Manager to manage training resources, assign online training, and deliver in-person training related to Workday and other CIT-supported systems, technologies, services, and institutional initiatives as assigned. Engagement & Feedback Ensure training effectiveness through feedback loops, user assessments, and continuous refinement of materials. Project Team Collaboration Participate in project team meetings to stay up to date on project progress and business process changes that will impact end users. Work closely with the project team to identify potential risks to user acceptance. Partner with functional leads to ensure a positive change experience for end users. Contribute to project governance by identifying, tracking, and escalating change-related risks and ensuring alignment with project milestones and timelines. Change Champion Network Work with a group of “Workday Champions” across campus to understand a variety of perspectives across campus to guide communications. Metrics & Reporting Develop dashboards and reporting mechanisms to track engagement with communication & training resources. Success in this role will be measured by: High levels of user adoption and engagement across campus Successful training completion and user readiness prior to go-live Minimal disruption during go-live and strong post-go-live stabilization Positive user experience and confidence in Workday Strong alignment and engagement with campus stakeholders and leadership
Essential Job Functions
Marginal Job Functions
Required Qualifications	Exceptional writing skills and creative outlook with strong attention to detail, editing, and tone Works independently and can provide high-quality solutions Ability to prioritize and perform multiple tasks in a dynamic and fast-paced team environment Creativity in building communication and trainings assets Ability to manage multiple projects concurrently while meeting deadlines Outstanding organizational and planning abilities Must be an effective team player and proficiently work with cross-functional teams Strong ability to influence stakeholders, manage resistance, and drive adoption in a complex organizational environment
Desired Qualifications	Bachelor’s degree in communications, Organizational Development, or similar field Minimum 2 years in a training, communications, or change management role Minimum 1 year experience with Workday HCM & Finance Experience in managing internal communications, including leadership forums, newsletters, and intranet sites Experience in managing change through sponsorship management, communication, and training plans Higher education experience Knowledge of IT Service Management (ITSM) frameworks such as ITIL. PROSCI or ACMP Change Management certification
Quick Link for Posting	https://jobs.oberlin.edu/postings/17529
Compensation	Salary will be commensurate with qualifications and experience.
Special Instructions to Applicants	Please complete the application on jobs.oberlin.edu

Documents Needed to Apply

Required Documents

Resume
List of References

Optional Documents

Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

Office of Human Resources
Oberlin College
173 West Lorain Street
Oberlin OH 44074

http://new.oberlin.edu/office/human-resources/

Phone: (440) 775-8430
Fax: (440) 775-8683
Hours: M-F 8:00 a.m. - 5:00 p.m.

human.resources@oberlin.edu

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Workday Communications Specialist

Edtech.com's Summary

Workday Communications Specialist Full Description

Assistant/Associate Director of Athletics Strategic Communications

Strategic Communications Assistant

Associate Director, Digital Communications & Fellow Engagement

Assistant Director of Communications

Senior Vice President, Communications and Public Affairs