Workforce Development Operations & Registration Manager

Workforce Development Operations & Registration Manager

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title  | Workforce Development Operations & Registration Manager
Role Title  | Education Administrator I
Role Code  | 29133-SW
FLSA  | Exempt
Pay Band  |
Position Number  | 28200020
Agency  | Piedmont Virginia Community College
Division  | Piedmont Virginia Community College (Div)
Work Location  | Albemarle - 003
Hiring Range  | $72,000 - $78,000
Emergency/Essential Personnel  | No
EEO Category  | B-Professional
Full Time or Part Time  | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-  |
Does this position have a bilingual or multilingual skill requirement or preference?  |
Work Schedule  | Flexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:00 p.m. Monday – Fridays. This is a full-time position providing in-person services for students and staff at the main campus with the option of up to one telework day per week.

Sensitive Position  | No

Job Description 

Position Description – Workforce Development Operations and Registration Manager
Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Workforce Development Operations and Registration Manager
Department: Workforce Development
Employment type: full-time classified, exempt

Position Purpose: The Workforce Development Operations and Registration Manager manages and performs daily activities of operations and registration. The Operations and Registration Manager provides essential support to the delivery of workforce training programs for individuals seeking career entry, career advancement, skills building, or self-enrichment, and is responsible for the day-to-day functions of the Division of Workforce Development.

Duties and Responsibilities:
Provides administrative and operational support for new and continuing programming Engaging with potential, current, and former students in-person, phone, email, and digital messaging systems to provide important information about classes, series, fast-track career programs and other workforce development programs Administering VCCS programs such as FastForward, FANTIC, and G3 as well as other financial assistance options Proactively initiate follow-up with and managing enrollment of prospective students Performing administrative programming activities to support open enrollment classes Managing third-party vendor training programs and contracts Tracking credentials, and other state recordkeeping requirements Making decisions about class status based on enrollments and other mitigating or pre-determined factors Assisting with the execution of Workforce Development events and activities Prepping, supporting, and closing out all administrative processes relating to open enrollment classes Assisting workforce instructors as needed or appropriate Procurement and purchase of class and department materials/equipment Instructor contracts; and internal financial and budgeting Financial AR and AP functions of Workforce Development as well as narrative and statistical reporting.

Benefits include:Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia Generous leave benefits Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement

Special Assignments  | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications  | Knowledge of the role of workforce development within the college community and the services we provide. Experience leading operations, administrative services, or enrollment in a workforce training or educational setting. Experience supervising and mentoring others in a collaborative, team environment. Excellent oral and written communication skills, collaborative problem-solving skills, and organizational skills. Experience maintaining an environment of strategic continuous improvement. Proficient in use of Microsoft Office, including Word, Excel, and PowerPoint. Strong interpersonal skills to help engage, provide support to, and motivate students and staff. Ability to lead and serve as a member of a diverse and talented team to achieve a high level of customer service for external and internal customers. Ability to assess skills, needs, and aptitudes of team members to ensure team and individual success and engagement. Ability to manage resources to meet the day-to-day operational staffing needs and task requirements. Troubleshooter: Ability to identify a challenge, determine options, and make a timely decision. Demonstrated experience leading simultaneous team tasks/projects to successful completion. Demonstrated commitment to community college philosophy and student success. · Knowledge of workforce classes, fast track career training and other programs that could benefit a potential student. Proficiency with PeopleSoft student information system or Lumens Workforce Enterprise System (WES) student information system.

Additional Considerations  | Additional education, preferably in higher education, or related field. Experience in operations, administrative services, enrollment, or programs in a workforce training or educational setting. Demonstrated leadership/managerial experience. Knowledge of career training programs, workforce development, and community resources. Effective oral and written communication skills. Ability to communicate with individuals (staff and the public) clearly and concisely via telephone, email, and in person.

Operation of a State Vehicle  | No
Supervises Employees  | Yes
Required Travel  | minimal

 Posting Detail Information 

Posting Number  | CLS_3986P
Recruitment Type  | General Public - G
Number of Vacancies  | 1
Position End Date (if temporary)  |
Job Open Date  | 09/05/2025
Job Close Date  | 10/06/2025
Open Until Filled  |
Agency Website  | pvcc.edu
Contact Name  |
Email  |
Phone Number  |

Special Instructions to Applicants  | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information  |
Background Check Statement Disclaimer  | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:  http://ethics.dls.virginia.gov/

EEO Statement  | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement  | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement  | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting  | https://jobs.vccs.edu/postings/88580

Supplemental Questions

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Applicant Documents