Flatiron Health
Abstraction Training Developer
LMS
SCORM
Zendesk
Edtech.com's Summary
Flatiron Health is hiring a part-time Abstraction Training Developer to build, publish, and maintain high-quality training content using industry authoring tools and manage their Learning Management System. The role involves collaborating with training managers to deliver polished learning solutions, resolving learner support issues, and improving content development workflows.
Highlights
- Create and publish training content using WalkMe and Articulate Rise 360.
- Administer the Docebo Learning Management System, including user support and course configuration.
- Investigate and resolve learning content and LMS-related support tickets via ZenDesk.
- Collaborate with Abstraction Training Managers to meet content requirements and timelines.
- Optimize efficiencies in content development and platform administration.
- Required expertise in WalkMe, Articulate Rise 360, SCORM standards, and LMS administration.
- Strong project management skills to handle multiple content builds simultaneously.
- Flexible schedule with at least 2 hours overlap with U.S. Eastern Time business hours.
- Hourly rate of $50, with pay dependent on location and experience.
- Preferred qualifications include instructional design certification and experience with technical training solutions.
Abstraction Training Developer Full Description
Abstraction Training Developer (Part-Time Contractor)
NY office or Remote - US
Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
We're looking for a part-time (20 hours/week) Abstraction Training Developer to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer.
Are you ready to be the next changemaker in cancer care?
What You'll Do
In this role, you'll take training content from concept to polished delivery, building out well-scoped learning solutions in industry-standard authoring tools that enable our abstractors to process unstructured data at the highest quality and efficiency. In addition you will:
- Build and publish training content in WalkMe and Articulate Rise 360 (and other authoring tools) from documented training drafts and specifications, ensuring technical accuracy, visual consistency, and adherence to established design standards
- Support the administration of our Docebo Learning Management System, including user management, course configuration, and troubleshooting
- Triage, investigate, and resolve ZenDesk tickets related to learning content, LMS access, and learner support
- Ensure all training assets are properly deployed, tracked, and maintained within our learning ecosystem
- Collaborate with the Abstraction Training Managers to understand content requirements and deliver high-quality, polished learning solutions on schedule
- Identify and implement opportunities to improve the efficiency of content development workflows and learning platform administration
Who You Are
You're a dedicated technical specialist with deep expertise in modern authoring and learning management tools. You're a self-starter who takes pride in delivering polished, well-executed work and who thrives in roles where you can focus on execution rather than strategy. You're resourceful, detail-oriented, and passionate about creating learning experiences that work. In addition you have:
- Expert-level proficiency in WalkMe and Articulate Rise 360
- Experience administering a Learning Management System—Docebo experience is highly desirable; experience with another LMS is acceptable
- Strong knowledge of SCORM standards and e-learning best practices
- Excellent project management and organizational skills, with the ability to manage multiple content builds simultaneously
- A detail-oriented mindset and commitment to delivering polished learning solutions
- Comfort working independently and asynchronously
- A flexible schedule that allows for a minimum of 2 hours of overlap with U.S. Eastern Time (ET) business hours
Extra Credit:
- A degree or certification in instructional design, especially with focus on digital learning
- Demonstrated experience scoping and delivering cross-functional training solutions for technical or complex subject matter
- Experience troubleshooting and supporting learners in an LMS environment
- Experience building training content for adult learners with a portfolio of work samples for review
Where You'll Work
In this remote position, you have the freedom to choose your preferred work location while aligning your working hours with your team's. For further details on our hybrid work approach and remote work type, please visit the how we work website.
Hourly Rate: $50
Preferred Primary Location: NY Office
An important note on compensation
The pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range may vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.
Flatiron Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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