Edtech.com's Summary

Drexel University is hiring an Academic Advisor for the College of Nursing and Health Professions at its Salus Campus in Elkins Park, Pennsylvania. The advisor is the single point of contact and advocate for assigned students from acceptance through graduation, helping them navigate university policies and resources to complete their degree or certificate. The role combines advising, retention outreach, and support for prospective and newly accepted students.

Highlights

Communicate with assigned students multiple times per term, tracking encounters in the AVT advising software.
Build and update student plans of study and course sequencing, assist with registration, and monitor progress toward program requirements.
Identify academically at-risk students and unregistered students who are eligible to enroll, and work to improve term-over-term retention and time to completion.
Act as liaison to faculty, administration, and other university offices such as financial aid on behalf of students.
Participate in recruitment events and work with enrollment counselors and admissions coordinators to move accepted students smoothly into registration and orientation.
Bachelor's degree in education or a related field, or equivalent experience, plus two or more years of experience, including work in higher education.
Proficiency with Microsoft Office, with Banner, Hyperion, or similar systems beneficial, and a commitment to FERPA and student privacy.
Salary range of $45,330 to $68,000 per year for a full-time exempt position.

Academic Advisor Full Description

Academic Advisor

Job ID: 507415

Salus Campus - Elkins Park, Pennsylvania

College of Nursing and Health Professions

Full-Time

Job Summary

The Academic Advisor (AA) is the forward-facing, single point of contact, and most significant advocate for Drexel students. The AA supports students throughout their academic lifespan, acceptance/confirmation until graduation, with a comprehensive approach to the student experience. The Academic Advisor assists students in navigating their way through the policies and resources of Drexel University to complete their degree or certificate program. The AA sustains proactive, consistent, timely, and respectful communication with students. The AA acts in the students' best interest and provides them with all relevant information, options, and resources.

Essential Functions

Student Success & Development

Initiate and maintain consistent communication with assigned students multiple times per term
Document and track student encounters and communications in advising software (AVT)
Coordinate plan of study, assist with course registration and monitor academic progress
Notify students of important dates & critical information such as add/drop deadlines, course registration timelines, clinical scheduling, course offerings, policy changes, etc.
Provide students with all necessary information and potential options to make well-informed decisions about their academic career
Create and update student plan of study and course sequencing - DegreeWorks if applicable
Counsel and assist students with Web-registration
Act as a liaison and refer assigned students to other University offices and resources (Drexel Central-financial aid)
Track student progression and academic program requirements
Troubleshoot student issues (e.g. life situations) and lead students to appropriate professionals/departments
Liaison to faculty and administration on behalf of the student (acting as the single point of contact)

Retention

Improve positive student experiences, build and maintain positive relationships and acts as their advocate
Identify students at risk academically to ensure resources are provided, and meet to identify their needs
Proactive communication to all assigned students
Identify obstacles for ‘unregistered-eligible-to-enroll’ students to improve term-over-term retention and decrease average time to completion
Counsel students on best practices, time management techniques, and effective study methods
Provide students with all resources throughout the college and University to address their needs, personal or academic
Work with students to preserve their academic standing whenever possible
Teach University 101 (if applicable)

Recruitment - Prospective Students

Participate in student recruitment events as needed
Maintain and provide students with pre-approve external courses for transfer credit or pre-requisite requirements
Work closely with the Enrollment Counselors/Admissions Coordinators to smoothly transition students from acceptance to enrollment/registration
Orient students and ensure academic program expectations are understood
Acts as the point person for accepted students with program/department specific questions
Other Duties as Assigned

Required Qualifications

Minimum of a Bachelor's Degree in Education or a related field or the equivalent combination of education and work experience.
Minimum of 2+ years of experience.
Experience in higher education, working knowledge of academic programs/degrees
Excellent interpersonal, written and oral communication skills
Proficient with Microsoft Office products is required; experience with Banner, Hyperion or other higher education systems is beneficial
Ability to maintain the confidentiality of student records and adhere to FERPA and other University policies related to student privacy
Strong organizational & project management skills, superior attention to detail
Excellent customer service & helpful demeanor
Demonstrated success in finding appropriate solutions and taking initiative.

Preferred Qualifications

Demonstrate competence in working with diverse student populations

Physical Demands

Typically sitting at a desk/table

Additional Information

This position is classified as Exempt, grade I. Compensation for this grade ranges from $45,330 to $68,000 per year. Please note that the offered rate for this position will vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.

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