Academic Counselor I

🇺🇸 West Palm Beach, Florida 🕑 Full-Time 💰 TBD 💻 Academic Advising 🗓️ November 3rd, 2026

Edtech.com's Summary

South University is hiring an Academic Counselor I to provide student-centered academic counseling throughout the student lifecycle. The role involves advising students on course scheduling, monitoring academic progress, intervening for at-risk students, and collaborating with various university departments to support student retention and success.

Highlights

Provide individualized and proactive academic advising to assigned students.
Develop course schedules aligning with curriculum sequencing for new, continuing, transfer, and reentry students.
Monitor attendance, grades, academic progress, and financial responsibilities; create success plans for at-risk students.
Communicate university policies and procedures clearly to students and assist with academic appeals and challenges.
Facilitate new student orientation and acclimation to academic environments.
Use Student Information System, Learning Management System, and relevant databases proficiently.
Maintain compliance with FERPA and record management policies.
Required qualifications include a Bachelor's degree and preferred experience in academic advising and customer service.
Technical skills include proficiency with MS Office and familiarity with Customer Relationship Management or Student Information Systems (Campus Vue/Campus Nexus preferred).
Strong communication, interpersonal, organizational, and problem-solving skills are essential.