Edtech.com's Summary

San Francisco State University is hiring a Academic Counselor - (Student Services Professional III) - College Advising to support undergraduate students through the Undergraduate Advising Center. The counselor delivers one-on-one and group academic counseling to a caseload of students from their third year through graduation, helping them set goals, resolve academic setbacks, and stay on track toward a timely degree. Beyond individual advising, the role independently leads and evaluates advising-related projects and outreach campaigns aimed at boosting retention.

Highlights

Advise undergraduate students on academic, personal, and career goals, using EAB/Navigate to proactively identify students at risk for retention
Coordinate strategic advising initiatives targeted at low-income, underrepresented, and first-generation students
Consult with students experiencing academic difficulty and connect them to appropriate campus support services
Design and deliver advising campaigns and workshops on topics like study skills, time management, and schedule planning
Collaborate with faculty, staff, and campus leadership to advance student retention and graduation
Deliver advising sessions at New Student Orientation each winter and summer
Bachelor’s degree and about three years of related professional experience required; a master’s degree in counseling, higher education, or student affairs is preferred
Pays $66,480–$68,532 per year, commensurate with experience
Comes with a comprehensive benefits package covering medical, dental, vision, pension, 401k, and a tuition fee waiver program
This is a one-year probationary, full-time position in San Francisco

Academic Counselor - (Student Services Professional III) - College Advising Full Description

Working Title: Academic Counselor

San Francisco State University is an institution dedicated to advancing social justice and educational equity. Applicants who have demonstrated experience working with an anti-racism lens and towards racial justice are encouraged to apply.

The Academic Counselor provides comprehensive academic counseling to help undergraduate students achieve their academic, personal and career goals. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to ensure student retention and success from entry through graduation. The Academic Counselor delivers general advising services and, working independently, provides individual and group counseling that requires the use of advising and counseling techniques to evaluate students’ academic interests and to facilitate major and career exploration. The Academic Counselor assists students in setting goals to facilitate success, persistence, and timely degree completion. In addition, the incumbent independently leads, develops, plans, implements, and evaluates advising-related projects that support SFSU students.

The Academic Counselor reports directly to an advising manager in the Division of Undergraduate Education and Academic Planning. This position functions under general supervision, but with a high degree of autonomy, and requires strong judgment, flexibility, persuasiveness, and imagination in order to develop and institute a coordinated advising approach at SFSU.

Responsibilities

Coordinate and deliver strategic advising initiatives, focusing on the academic support needs of students who are at-risk for retention
Use EAB/Navigate to identify students who would benefit from support and provide proactive advising outreach
Partner with campus leadership to identify shared challenges and opportunities related to student success, especially for students from low-income, underrepresented and/or first-generation backgrounds
Follow up with students via email and maintain electronic advising summary reports/notes and data on students served
Attend professional development trainings and staff meetings as determined by the Division of Undergraduate Education and Academic Planning and their advising manager
Collaborate as a team member to deliver advising at New Student Orientation in winter and summer, and assist in developing and delivering advising-related workshops
Create and implement advising campaigns, identifying populations of students who need support and offering resource referrals to resolve academic issues, including outreach in support of re-enrollment
Consult with students experiencing academic difficulty; assist them in identifying reasons for their academic difficulty and directing them to student support services
Independently coordinate and deliver academic advising to targeted groups of students each year; develop an action plan for success based on the unique needs of each student; monitor and assess student progress and make adjustments based on changing needs
Identify current and potential challenges (e.g. adjustment to college, time management) and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources
Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students
Offer workshops on topics related to retention and graduation (e.g. study skills, time management, choosing a major, schedule planning)
Assist students with rectifying academic issues, providing multiple solutions, including resource referral

Minimum Qualifications

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Experience: Equivalent to three years of related professional experience. A master’s degree in counseling, clinical psychology, social work, or a directly related field may be substituted for one year of experience. A doctorate degree with appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action in personal interactions of an argumentative or sensitive nature; interpret and evaluate problems brought forward by individuals or student organizations, draw valid conclusions and project consequences of alternative courses of action; carry out professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Preferred Qualifications

Education: Master’s degree from an accredited college or university in counseling, higher education, student affairs, or a job related field.

Advising underrepresented, low-income and first-generation college students, and working effectively with people from diverse backgrounds
Developing programs to support a diverse population of students and providing effective academic counseling to university students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in one-to-one/group settings
Assisting undergraduate students in exploring major options
Applying counseling/student development theories in an academic advising setting
Assisting students with academic, personal, and career planning/goal setting
Ability to apply problem-solving and conflict resolution strategies
Ability to use current software, technology, and online resources related to academic counseling
Ability to exercise confidentiality, discretion, and independent judgment, with awareness of diversity and inclusion

Compensation and Benefits

Anticipated Hiring Range: $5,540.00 – $5,711.00 per month ($66,480.00 – $68,532.00 annually); salary is commensurate with experience
This is a one-year probationary, full-time (1.0 FTE) position working Monday through Friday, 8:00am to 5:00pm
Competitive benefits package includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave, State Holidays, and a Fee Waiver program

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Academic Counselor - (Student Services Professional III) - College Advising

Edtech.com's Summary

Academic Counselor - (Student Services Professional III) - College Advising Full Description

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