Academic Operations Specialist

Academic Operations Specialist

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 Posting Details 

Job #  | 042514
Department Code  | 22001-2020
Department  | Maxwell Dean's Office
Job Title  | Academic Operations Specialist
Location  | Syracuse, NY
Campus  | Syracuse, NY

Commitment to On-Campus Experience  | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range  | $21.39 - $27.78
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Non-exempt
Hours  | Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Unionized Position Code  | Not Applicable

Job Description  | The Academic Operations Specialist is the main, executive-level administrator for three Associate Deans. They organize and lead room reservations for select captive spaces for the Maxwell School. Finally, this position manages curriculum and assessment processes, and supports the school’s signature MAX Courses, including course scheduling and enrollment.
Education and Experience  | Bachelor’s Degree or a combination of 2-3 years of relatable experience. Experience in Higher Education preferred. High level administrative experience preferred.
Skills and Knowledge  | Excellent customer service skills including the ability to respond in a prompt, knowledgeable and respectful manner. Demonstrated attention to detail and program-solving skills. Experience with the Microsoft Office suite and emerging technologies Strong interpersonal and communication skills.

Responsibilities  | Administrator for Maxwell Dean’s Office Associate Deans: Executive-level administrator, responsibilities encompass. Committee Meeting Coordination: Effectively coordinating meetings of school leadership and academic committees, including setting the agendas, and the capture, distribution, and archiving of minutes and meeting materials. Document Production: Assisting in the production of letters and reports, including drafting agendas, memos, and brief reports for refinement and finalization by the Associate Deans. Prepare monthly newsletters in support of faculty research and community engagement. Proofreading: Ensuring the accuracy and professionalism of documents through meticulous proofreading. Event Planning: Planning and executing orders for senior-level meetings, conferences, and luncheons. Curriculum Coordinator: This position plays a crucial role in working with offices across the university to support academics and curriculum for the Maxwell School. Curriculum Assistance: Be the point of contact for all curriculum matters and support processes related to curriculum including coordination of graduate curriculum proposals, course catalog updates, and curriculum processes, systems and training of Maxwell staff on those systems. Support departmental and school assessment of degree programs. Academic Integrity: Function as Maxwell Graduate Academic Integrity Contract on behalf of the Academic Integrity Office. MAX Course Support: Provide administrative support for the McClure Professor and the school’s signature MAX Courses, MAX 123, 132, and MAX 201. Key responsibilities include handle course scheduling, room requests, and student enrollment support. Instructor Hiring: Facilitate instructor hiring process each semester, encompassing PTI and TA contracts. Graduate Bay Maintenance: Maintaining the graduate bay, overseeing TA office hours and space. This position will also oversee scheduling and enrollment for any MAX-prefixed courses. Maxwell Room Reservation Management: Manage Maxwell captured spaces and develop and implement policies around their use. Coordinate with the relevant parties to facilitate Maxwell Room reservation for internal and external events. Develop and manage event space calendar and communicating space requirements to internal and external contacts including but not limited to the Chancellor’s and Provost’s Office. Submit appropriate paperwork for event logistics, set-up and clean up. Enforce Maxwell and the university’s use of space policies by overseeing and ensuring compliance with Department of Public Safety and vendor regulations. Act as a liaison for vendors, Facilities, and Catering for events hosted in Maxwell Captive Spaces. Occasional onsite supervision of after-hours student and public events may be required. Support for Dean’s Office: Provide back up for the Dean’s Office team, including front-desk coverage. Other duties and ad-hoc projects as assigned

Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable

Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/112135
Job Posting Date  | 01/19/2026
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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