Academic Operations Specialist

Academic Operations Specialist

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 Posting Details 

Job #  | 042615
Department Code  | 21301-2030
Department  | Education-Dean
Job Title  | Academic Operations Specialist
Location  | Syracuse, NY
Campus  | Syracuse, NY

Commitment to On-Campus Experience  | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range  | $20.43 - $21.65
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Non-exempt
Hours  | Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Unionized Position Code  | UA
Job Description  | The Academic Operations Support Specialist provides essential support for curricular and instructional planning across the School of Education, with primary responsibility for course scheduling processes including data management, room requests, and enrollment monitoring for undergraduate, graduate, and special-session programs. The Academic Operations Support Specialist collaborates with the Curriculum Specialist and academic leadership on curriculum and enrollment projects to enhance operational workflows and academic processes throughout the School of Education.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience  | Associate’s degree required; bachelor’s degree preferred. 2+ years of experience supporting academic processes such as instructional scheduling and resourcing, or three (3) plus years in a related field that requires substantial planning and scheduling is required.

Skills and Knowledge  | Knowledge of course scheduling policies and procedures for graduate and undergraduate programs. Demonstrated organizational skills, ability to prioritize and handle multiple tasks simultaneously. Demonstrated ability to communicate effectively with faculty, staff and students. Adept at locating information, managing data and solving problems. Working knowledge of University computer systems. Demonstrated commitment to working with diverse populations.

Responsibilities  | Course Scheduling Assists in the process of course scheduling for School of Education undergraduate, graduate, and special session programs including Fall, Spring, Summer, Winterlude, and InclusiveU by populating and maintaining course data in internal spreadsheets and MySlice, resourcing classes through title and credit adjustments, and incorporating approved curricular changes into the schedule. Participates in scheduling meetings with Faculty Directors, completes daytime room requests to the Registrar’s Office, and prepares exception forms for courses that fall outside established paradigms or are added after university deadlines. Additional responsibilities include reviewing the schedule for accuracy, adding instructors and TAs to MySlice, and monitoring enrollments to balance sections across programs.  Space Management Created room-usage grids to support the course scheduling process. Monitors and manages requests and reservations for community spaces controlled by SOE. Syllabus Management Collects and reviews all syllabi each term to ensure all syllabi meet compliance requirements. Archives syllabi in both Word and PDF formats for historical, accreditation, and assessment purposes. Curriculum and Enrollment Projects Supports curriculum, enrollment, and scheduling projects in collaboration with the Curriculum Specialist and other relevant staff and academic leadership. Assists in improving scheduling practices, operational workflows, and academic processes to enhance overall efficiency. Other duties as assigned.

Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/112448
Job Posting Date  | 03/04/2026
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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