University of South Carolina
AD System Administrator
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Edtech.com's Summary
University of South Carolina is hiring an AD System Administrator. This role involves supporting and maintaining Identity Management and Microsoft 365 applications including Outlook, Teams, OneDrive, and Active Directory services, with a focus on managing account lifecycle services such as account creation, modification, deprovisioning, and access management. The administrator troubleshoots complex issues, monitors system performance, delivers excellent customer service, and collaborates with IT teams and leadership to ensure reliable and secure operation of these systems.
Highlights
- Support and maintain Identity Management and Microsoft 365 services including Outlook, Teams, OneDrive, and Active Directory.
- Manage account lifecycle operations: creation, modification, deprovisioning, passwords, storage, and access requests.
- Troubleshoot software, hardware, and network issues and monitor system performance for reliability and security compliance.
- Serve as backup for global administrators of Microsoft 365 applications and assist during upgrades or patches.
- Requires bachelor's degree in a related field with at least 2 years of job-related experience or equivalent certification/training.
- Preferred qualifications include 3 years of experience supporting IT infrastructure, Active Directory, and hybrid/public cloud environments.
- Strong communication, collaboration, and project management skills are essential.
- Salary range: $63,557 - $79,446 annually.
- Position is full time, 37.5 hours per week, with a standard schedule of 8:30am to 5:00pm, flexible as needed.
- Works within the Division of Information Technology, IT Enterprise Applications department, serving university customers.
AD System Administrator Full Description
AD System Administrator Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
Click here to learn more about why you should work at USC.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 1, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Supplemental Questions
Posting Summary
| Logo | |
|---|---|
| Posting Number | STA00245PO26 |
| Job Family | Information Technology |
| Job Function | Network Administration |
| USC Market Title | IT Systems/Network Administrator |
| Link to USC Market Title | https://uscjobs.sc.edu/titles/133322 |
| Job Level | P2 - Professional |
| Business Title (Internal Title) | AD System Administrator |
| Campus | Columbia |
| Work County | Richland |
| College/Division | Division of Information Technology |
| Department | IT Enterprise Applications |
| State Pay Range | T05 |
| USC Market Range | MRH - $63,557 $79,446 $95,336 |
| Anticipated Hiring Range | $63,557- $79,446 |
| Location of Vacancy | |
| Part/Full Time | Full Time |
| Hours per Week | 37.5 |
| Work Schedule |
|
| Basis | 12 months |
| Job Search Category | Information Technology |
About USC
| About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. |
|---|---|
| Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. |
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
| Advertised Job Summary |
AD System Administrator This role is a great fit for someone who enjoys helping others and solving problems while staying hands‑on with modern IT tools. You’ll support day‑to‑day incidents and requests related to Identity Management and Microsoft 365 applications like Outlook, Teams, OneDrive, and Active Directory, with a strong focus on the account lifecycle—handling things like accounts, passwords, storage, deprovisioning, and access requests. You’ll also help with resource accounts, email aliases, shared mailboxes, calendars, and other user needs. Success in this role comes from strong communication skills, solid technical experience, and a proactive problem‑solving mindset, along with the ability to manage projects, tackle complex challenges, and collaborate closely with teammates, leadership, users, and vendors. While you’ll work with a lot of autonomy, daily check‑ins with management and senior staff help keep projects moving forward, and you’ll be trusted to take ownership and accountability for your work. About the Role: You’ll be the go-to person for handling incidents and requests related to Identity Management and Microsoft 365 services like Outlook, Teams, OneDrive, and Active Directory. A big part of the job is providing great customer service throughout the account lifecycle—helping users with accounts, passwords, storage, deprovisioning, and overall access needs. You’ll also assist with resource account setup and management, including email aliases, shared mailboxes, and calendars, along with a variety of other customer requests that help keep everyone working smoothly. Key Responsibilities :
What We’re Looking For:
Why Join Us?
Perks of the University of South Carolina:
|
|---|---|
| Job Related Minimum Required Education and Experience |
|
| Required Certification, Licensure/Other Credentials | |
| Preferred Qualifications |
|
| Knowledge/Skills/Abilities |
|
Job Duties
| Job Duty | Supports the operational performance of Active Directory, Office 365 and Identity Management for all customers. Responds to, supports, and documents emergent issues related to the operation of Active Directory, Office 365, and Identity Management systems. Participates in and contributes to projects and enhancement tasks related to application, system, or technology initiatives related to Active Directory, Office 365, and Identity Management systems. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 25 |
| Job Duty | Participates in and contributes to research, testing, and development of processes, implementations, and documentation of new products, modules, and applications related to Active Directory, Office 365, and Identity Management systems. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 25 |
| Job Duty | Reviews, researches, communicates, and resolves customer tickets with issues related to Active Directory, Email, Teams, Copilot, OneDrive, Sharepoint or other Microsoft applications. Delivers services to agreed service levels supporting all SLA’s/OLA’s through consistent, on-time and accurate service delivery aligned with corporate and IT policies and expectations. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 25 |
| Job Duty | Serves as back-up to DOIT’s global administrators for all Microsoft 365 applications. Observes, learns, and masters operational tasks needed during absence of the global admins and as needed for extra support during application upgrades, issues/patching, etc.. |
|---|---|
| Essential Function | Yes |
| Percentage of Time | 20 |
| Job Duty | Other duties as assigned. |
|---|---|
| Essential Function | No |
| Percentage of Time | 5 |
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
| Safety Sensitive or Security Sensitive | No |
|---|---|
| Hazardous weather category | Non-Essential |
Posting Detail Information
| Number of Vacancies | 1 |
|---|---|
| Desired Start Date | |
| Job Open Date | 04/17/2026 |
| Job Close Date | 06/01/2026 |
| Open Until Filled | No |
| Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 1, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Click here to learn more about why you should work at USC. |
| Quicklink for Posting | https://uscjobs.sc.edu/postings/204790 |
| EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations. |
Required fields are indicated with an asterisk (*).
- *
Do you have at least a bachelor's degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of certification, training, education and/or experience?
- Yes
- No
Required Documents
- Cover Letter
- Resume
Optional Documents
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