University of North Carolina at Chapel Hill logo

University of North Carolina at Chapel Hill

Admin Support Specialist

🇺🇸 Chapel HIll, NC

🕑 Temporary

💰 $22 per Hour

💻 Customer Support

🗓️ August 5th, 2025

Edtech.com's Summary

University of North Carolina at Chapel Hill is hiring an Admin Support Specialist. The role involves providing customer service and administrative support to Transportation & Parking customers, managing payment processing, and assisting managers with data reports and parking requests. The position requires independent decision-making and communication with diverse campus and off-campus stakeholders.

Highlights

  • Provide customer service and administrative support for Transportation & Parking customers including UNC and UNC Hospital students, employees, and departments.
  • Manage payments for parking fees and services, including cash handling, deposits, and cashiering.
  • Use Microsoft Office Suite (Word, Excel, Office 365) to maintain records and generate reports.
  • Assist T&P managers with data extraction, report organization, and transportation/parking requests.
  • Handle high-pressure and difficult customer service situations with effective resolution skills.
  • Require a high school diploma or equivalent plus one year related office experience or equivalent training and experience.
  • Customer service experience and excellent verbal and written communication skills required.
  • Preferred qualifications include experience generating data reports and communicating via in-person, email, phone, and virtual platforms.
  • Full-time temporary position, 40 hours per week, paying $21.50 per hour.
  • Work involves sitting for extended periods and performing repetitive tasks, with or without accommodation.