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University of California - Irvine

Front Office Services Representative, Lead

🇺🇸 Irvine, CA

🕑 Full-Time

💰 $29 - $42 per Hour

💻 Customer Support

🗓️ August 5th, 2025

Edtech.com's Summary

University of California, Irvine is hiring a Front Office Services Representative, Lead. The role involves scheduling patient appointments for various clinics, managing electronic medical records, and facilitating patient flow while ensuring compliance with HIPAA regulations. The position requires coordination with healthcare providers to maintain smooth front office operations.

Highlights

  • Schedule patient appointments using computerized systems including PNC, Student Billing System (SBS), and American Health Plans (AHP).
  • Perform administrative and clerical functions related to electronic medical records and front office reception.
  • Ensure patient confidentiality and privacy under HIPAA guidelines.
  • Communicate clearly and tactfully with students, staff, and diverse groups.
  • Required skills include proficiency with office software, telephone etiquette, medical terminology, and data entry.
  • One to three years of related experience needed.
  • Preferred clinical knowledge to schedule appropriate medical appointments and experience with electronic medical records.
  • Compensation ranges from USD $29.40 to $42.14 per hour.
  • Must comply with vaccination, background checks, and UC policies.
  • Supports a comprehensive outpatient clinic serving the UC Irvine student population.