Edtech.com's Summary

Art of Problem Solving is hiring an Administrative Coordinator. This role manages campus clerical and administrative tasks, implements procedures to ensure efficient campus operations, and acts as a liaison between campus staff and external customers and community partners. The coordinator also oversees scheduling, staff training, and facility maintenance to support a smooth-running educational environment.

Highlights

Manage campus administrative tasks including customer intake, class material preparation, and supply ordering.
Answer and route communications, providing exceptional customer service.
Coordinate and monitor front desk staff schedules and coverage.
Partner with campus leadership on staff training and meetings.
Support inreach, outreach, and campus enrollment and retention initiatives.
Oversee facility maintenance and vendor coordination with HQ Operations.
Preferred postsecondary education with experience in administrative support and customer service.
Proficiency with office technology and strong task/time management skills.
Competitive starting salary of $65,500 with an hourly rate of $31.49 plus annual performance-based bonus.
Benefits include medical, dental, vision plans, 401(k) with match, PTO, and relocation bonus options.

Administrative Coordinator Full Description

Job Overview

The Administrative Coordinator is responsible for campus clerical and administrative tasks. They create and implement procedures to ensure the campus operates smoothly and efficiently. Additionally, the Administrative Coordinator serves as a point-of-contact internally between campus staff and externally with customers and community partners. This role is a full-time, year-round position which includes the academic year and summer.

The Administrative Coordinator will:

Answer and route phone calls, voicemails, emails, and in-person questions, providing exceptional customer services.
Perform and oversee all necessary administrative tasks to ensure campus operations run smoothly, including customer intake, printing and preparing class materials, inventory, and supply ordering.
Coordinate scheduling front desk shifts and coverage needs.
Monitor daily front desk staff and tasks, and jump in to help complete tasks when needed.
Partner with campus leadership to facilitate continued training for front desk staff and run front desk team meetings.
Collaborate with other staff to support inreach, outreach, and staff events and initiatives in order to support campus enrollments and retention.
Assist with hiring and training admin staff.
Oversee maintenance and repair of campus facilities, sourcing and coordinating with vendors and collaborating with the HQ Operations team as needed.
Complete other tasks and responsibilities, as assigned.

The ideal candidate has:

Some postsecondary education preferred
Experience in administrative support and customer service
Strong task and time management skills
Committed to achieving organizational consistency and efficiency
Exceptional interpersonal, written, and verbal communication skills
Proficiency with office technology and equipment

Work Schedule

AoPS Academy is an after-school program; most of our classes and family meetings occur during the evenings and on weekends. As such, it's expected that Associate Directors work a nontraditional schedule during the academic year. Summer hours typically shift to a more standard Monday to Friday work schedule.

Benefits
This position includes a competitive starting salary of $65,500 ($31.49 per hour) and an annual bonus based on campus performance. Opportunities are available for cost of living raises and internal promotions.

Impact: Assist with procedures to ensure the campus operates smoothly and efficiently.
Culture: Work and collaborate with an organization filled with builders and life-long learners who strive to discover, inspire, and train the great problem solvers of the next generation
Benefits: Multiple options for Medical, Dental and Vision plans
Future Planning: 401k with company match
Quality of Life: PTO Plan and supportive leadership
Ease of Transition: Relocation bonus for candidates living outside the greater area

About AoPS Academy

AoPS Academy is a year-round educational enrichment program.

Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies.

AoPS Academy is a program of Art of Problem Solving, a global leader in K–12 advanced education. AoPS Academy brings the AoPS methodology to small live physical and virtual classrooms. We offer a world-class curriculum in math, science, and language arts for students in grades 1-12, seeking to build an environment where exploration meets challenge right in your local neighborhood. Students learn in small classes led by accomplished instructors and collaborate with a peer group who share their passion for learning. We have opened twelve centers across the nation since 2016 and are still growing!

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

Original Job Description

Job Overview

The Administrative Coordinator will:

Answer and route phone calls, voicemails, emails, and in-person questions, providing exceptional customer services.
Perform and oversee all necessary administrative tasks to ensure campus operations run smoothly, including customer intake, printing and preparing class materials, inventory, and supply ordering.
Coordinate scheduling front desk shifts and coverage needs.
Monitor daily front desk staff and tasks, and jump in to help complete tasks when needed.
Partner with campus leadership to facilitate continued training for front desk staff and run front desk team meetings.
Collaborate with other staff to support inreach, outreach, and staff events and initiatives in order to support campus enrollments and retention.
Assist with hiring and training admin staff.
Oversee maintenance and repair of campus facilities, sourcing and coordinating with vendors and collaborating with the HQ Operations team as needed.
Complete other tasks and responsibilities, as assigned.

The ideal candidate has:

Some postsecondary education preferred
Experience in administrative support and customer service
Strong task and time management skills
Committed to achieving organizational consistency and efficiency
Exceptional interpersonal, written, and verbal communication skills
Proficiency with office technology and equipment

Work Schedule

Impact: Assist with procedures to ensure the campus operates smoothly and efficiently.
Culture: Work and collaborate with an organization filled with builders and life-long learners who strive to discover, inspire, and train the great problem solvers of the next generation
Benefits: Multiple options for Medical, Dental and Vision plans
Future Planning: 401k with company match
Quality of Life: PTO Plan and supportive leadership
Ease of Transition: Relocation bonus for candidates living outside the greater area

About AoPS Academy

AoPS Academy is a year-round educational enrichment program.

Since 1993, AoPS has prepared hundreds of thousands of students for college and career success through engaging curriculum, expert online instruction, and local, in-person academies.

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

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