North Carolina Agricultural and Technical State University
Administrative Support Associate-YFC
🇺🇸 Hybrid - Greensboro, NC
🕑 Full-Time
💰 $34K - $42K
💻 Customer Support
🗓️ June 16th, 2025
Edtech.com's Summary
North Carolina Agricultural and Technical State University is hiring an Administrative Support Associate for the Youth, Family, and Communities Unit within Cooperative Extension. The role manages daily administrative duties such as answering calls, drafting correspondence, maintaining databases, coordinating travel, and handling mail while independently executing tasks to support program functions and advising on program operations.
Highlights
- Provide comprehensive administrative and operational support to Extension Specialists in the Youth, Family, and Communities Unit.
- Manage calls, correspondence, databases, travel arrangements, reimbursements, and mail processing.
- Independently execute various administrative and some technical duties.
- Apply in-depth program knowledge to provide guidance on specific program operations.
- Use office technologies including computers, printers, fax, and audio-visual equipment.
- Create and edit documents, surveys, and registration forms using tools like Qualtrics.
- Track expenditures and prepare travel authorizations and reimbursements.
- Minimum requirement: High school diploma or equivalent; preferred: bachelor's degree with 1-3 years office experience.
- Annual salary range: $33,540-$41,814, full-time, 12 months.
- Position housed in Cooperative Extension, College of Agriculture and Environmental Sciences.
Administrative Support Associate-YFC Full Description
Administrative Support Associate-YFC
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Employee Benefits available to NC A & T permanent employees include the following and more;
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Posting Details
Classification Information
Position/Classification Title | Administrative Support Assoc
Classification Type | SHRA
Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory
Minimum Experience/Education | High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Years Experience, Skills, Training, Education | Bachelor’s degree and 1-3 years of office experience
Required License or Certification |
Classification Type | SHRA
Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory
Minimum Experience/Education | High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Years Experience, Skills, Training, Education | Bachelor’s degree and 1-3 years of office experience
Required License or Certification |
Position Overview
Primary Purpose of Position
The primary purpose of this position is to provide comprehensive administrative and operational support to Extension Specialists within the Youth, Family, and Communities Unit at Cooperative Extension, North Carolina Agricultural and Technical State University. The role involves managing day-to-day activities, including answering calls, drafting correspondence, maintaining databases, coordinating travel arrangements and reimbursements, and handling mail. The position requires the independent execution of various tasks, including some technical duties, to support program functions. Additionally, the role involves applying in-depth program knowledge to provide guidance and advice regarding specific program operations, ensuring efficient and effective program delivery.
Primary Function of Organizational Unit
N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master’s programs, and 12 doctoral programs. It is America’s top producer of Black graduates in Engineering and Agricultural Science bachelor’s programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master’s degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master’s degrees in Engineering, and no. 11 best business school for women in the nation.Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.
Cooperative Extension at North Carolina Agricultural and Technical State University is an educational outreach organization within the College of Agriculture and Environmental Sciences. Cooperative Extension at A&T provides researched-based educational information, programming and technical assistance to limited-resource audiences that address a diverse range of issues in four programmatic areas – Agriculture and Natural Resources, Family and Consumer Sciences, Community and Rural Development, and 4-H Youth Development. Together with its partners – North Carolina State University Cooperative Extension Service, U.S. Department of Agriculture, state and county governments, a dynamic and resourceful system is formed. In addition to campus operations, Cooperative Extension at NC A&T has professionally staffed offices in almost half of the 100 counties in North Carolina and the Eastern Band of Cherokee Indians.
The primary purpose of the organization is to disseminate and encourage the application of research findings to the citizens of North Carolina. Our mission is to help people put knowledge to work for economic prosperity, environmental stewardship and an improved quality of life. Cooperative Extension is a unique and complex organization that continually responds to the ever-changing needs and demands of our citizens; which makes continuing education very important.
Work Hours | 8:00 AM - 5:00 PM; Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
The primary purpose of this position is to provide comprehensive administrative and operational support to Extension Specialists within the Youth, Family, and Communities Unit at Cooperative Extension, North Carolina Agricultural and Technical State University. The role involves managing day-to-day activities, including answering calls, drafting correspondence, maintaining databases, coordinating travel arrangements and reimbursements, and handling mail. The position requires the independent execution of various tasks, including some technical duties, to support program functions. Additionally, the role involves applying in-depth program knowledge to provide guidance and advice regarding specific program operations, ensuring efficient and effective program delivery.
Primary Function of Organizational Unit
N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master’s programs, and 12 doctoral programs. It is America’s top producer of Black graduates in Engineering and Agricultural Science bachelor’s programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master’s degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master’s degrees in Engineering, and no. 11 best business school for women in the nation.Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.
Cooperative Extension at North Carolina Agricultural and Technical State University is an educational outreach organization within the College of Agriculture and Environmental Sciences. Cooperative Extension at A&T provides researched-based educational information, programming and technical assistance to limited-resource audiences that address a diverse range of issues in four programmatic areas – Agriculture and Natural Resources, Family and Consumer Sciences, Community and Rural Development, and 4-H Youth Development. Together with its partners – North Carolina State University Cooperative Extension Service, U.S. Department of Agriculture, state and county governments, a dynamic and resourceful system is formed. In addition to campus operations, Cooperative Extension at NC A&T has professionally staffed offices in almost half of the 100 counties in North Carolina and the Eastern Band of Cherokee Indians.
The primary purpose of the organization is to disseminate and encourage the application of research findings to the citizens of North Carolina. Our mission is to help people put knowledge to work for economic prosperity, environmental stewardship and an improved quality of life. Cooperative Extension is a unique and complex organization that continually responds to the ever-changing needs and demands of our citizens; which makes continuing education very important.
Work Hours | 8:00 AM - 5:00 PM; Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies
Required Competency | Verbal Communication
Duties
This position requires a high volume of public contact in order to gather, distribute and explain information to establish and update records. Daily information relative to programs, conferences and workshops offered by Cooperative Extension is provided to campus and county personnel, general public, other institutions, private, local, state and federal agencies. In addition, this position usually answers questions independently and utilize a variety of sources in acquiring information on a daily basis (i.e. websites, educational materials, etc.). Serves as liaison to staff, students and general public for requests for information. Refers issues and situations that require further attention to immediate supervisor within defined guidelines. Oral and written with various campus offices is essential in the preparation and processing of travel arrangements, itineraries, establishing appointments, meetings and conferences.
Required Competency | Information/Records Administration
Duties
This position is responsible for organizing and maintaining both electronic and paper office records and files for easy retrieval. It tracks expenditures for travel, program development, and professional development funds allocated to assigned faculty, ensuring adherence to budget allocations. The role includes completing travel authorization and reimbursement requests for faculty and staff, covering transportation, subsistence, registration, and other related costs. Additionally, the position calculates and verifies figures for grant budgets, identifying and correcting any discrepancies.The role also involves establishing, updating, and purging filing systems for each faculty member, including budgets, technical reports, and subcontractual agreements. It processes outgoing mail (correspondence, forms, packages) to ensure timely delivery and retrieves incoming mail from the departmental mailroom.
Required Competency | Communication-Written
Duties | This position is responsible for creating a variety of documents, including letters, memorandums, agendas, itineraries, justifications, mailing lists, budget revisions, databases, invoices, charts, forms, and labels. It also involves editing and proofreading educational materials and other documents, providing constructive feedback. Additionally, the role includes creating and distributing surveys and registration forms using Qualtrics software, ensuring all materials are accurate and professionally presented.Required Competency | Office Technology
Duties | This position regularly uses computer, photocopier, various computer software programs, printers, fax machine, audio-visual equipment, and scanner.
Duties
This position requires a high volume of public contact in order to gather, distribute and explain information to establish and update records. Daily information relative to programs, conferences and workshops offered by Cooperative Extension is provided to campus and county personnel, general public, other institutions, private, local, state and federal agencies. In addition, this position usually answers questions independently and utilize a variety of sources in acquiring information on a daily basis (i.e. websites, educational materials, etc.). Serves as liaison to staff, students and general public for requests for information. Refers issues and situations that require further attention to immediate supervisor within defined guidelines. Oral and written with various campus offices is essential in the preparation and processing of travel arrangements, itineraries, establishing appointments, meetings and conferences.
Required Competency | Information/Records Administration
Duties
This position is responsible for organizing and maintaining both electronic and paper office records and files for easy retrieval. It tracks expenditures for travel, program development, and professional development funds allocated to assigned faculty, ensuring adherence to budget allocations. The role includes completing travel authorization and reimbursement requests for faculty and staff, covering transportation, subsistence, registration, and other related costs. Additionally, the position calculates and verifies figures for grant budgets, identifying and correcting any discrepancies.The role also involves establishing, updating, and purging filing systems for each faculty member, including budgets, technical reports, and subcontractual agreements. It processes outgoing mail (correspondence, forms, packages) to ensure timely delivery and retrieves incoming mail from the departmental mailroom.
Required Competency | Communication-Written
Duties | This position is responsible for creating a variety of documents, including letters, memorandums, agendas, itineraries, justifications, mailing lists, budget revisions, databases, invoices, charts, forms, and labels. It also involves editing and proofreading educational materials and other documents, providing constructive feedback. Additionally, the role includes creating and distributing surveys and registration forms using Qualtrics software, ensuring all materials are accurate and professionally presented.Required Competency | Office Technology
Duties | This position regularly uses computer, photocopier, various computer software programs, printers, fax machine, audio-visual equipment, and scanner.
Position Information
Working Title | Administrative Support Associate-YFC
Competency Level | Advanced
Position Number | 009103
Recruitment Range | $33,540-$41,814
FLSA | Non-Exempt
Appointment Type | Time Limited - Full-time
FTE | 40 hours/week, 12 months
If Time Limited, Appointment Length |
Organizational Division | Cooperative Extension
Organizational Location | College of Ag & Environ Sciences
Organizational Unit | County Operations/State Prog
Competency Level | Advanced
Position Number | 009103
Recruitment Range | $33,540-$41,814
FLSA | Non-Exempt
Appointment Type | Time Limited - Full-time
FTE | 40 hours/week, 12 months
If Time Limited, Appointment Length |
Organizational Division | Cooperative Extension
Organizational Location | College of Ag & Environ Sciences
Organizational Unit | County Operations/State Prog
Posting Detail Information
Posting Number | SHRA2824
Open Date | 01/31/2025
Close Date | 04/28/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link | https://jobs.ncat.edu/postings/35989
Open Date | 01/31/2025
Close Date | 04/28/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more;
Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link | https://jobs.ncat.edu/postings/35989
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * What are your salary expectations for this position?
(Open Ended Question) - * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
- If you indicated you learned of this employment opportunity from an “Other” source please advise where you learned of the position:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
- Letter of Reference 1
- Letter of Reference 2
- Letter of Reference 3
- Copy of Education Transcripts
- Certificate of Release or Discharge from Active Duty (DD-214)
- Other Document
- Other Degree - Copy of transcripts
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