Administrative Support Supervisor

🇺🇸 Chapel Hill, NC 🕑 Full-Time 💰 $56K - $68K 💻 Other 🗓️ March 4th, 2026

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring an Administrative Support Supervisor for the Department of Orthopaedics. This role leads a team of four administrative professionals supporting over 50 faculty and APPs, manages clinical scheduling via the Qgenda platform, and drives operational projects to enhance clinical, academic, and administrative functions within the department.

Highlights

Provides strategic operational leadership and administrative oversight for a large academic clinical department.
Supervises a centralized team supporting faculty, APPs, and educational program coordination.
Leads workflow planning, process improvement, policy development, and project management for departmental initiatives.
Collaborates closely with Vice Chair of Operations to support clinical operations, staffing, and scheduling optimization.
Manages clinical scheduling operations with advanced oversight of the Qgenda platform, including conflict resolution and staff training.
Handles key HR functions such as hiring, onboarding, coaching, performance evaluation, leave approvals, and corrective actions.
Requires strong judgment, communication, and interpersonal skills to handle sensitive issues and support leadership.
Minimum education: high school diploma or equivalent plus two years of progressive administrative or office management experience including lead worker duties.
Preferred experience includes working in surgical departments within academic medical centers, knowledge of orthopaedic operations, and experience managing operational projects.
Salary range is $55,700 to $68,000 with full-time permanent status and standard weekday work schedule, with occasional evening or overtime work.