Edtech.com's Summary

Crimson Global Academy is hiring an Admissions Associate (SDR). This role involves managing and qualifying inbound leads, maintaining accurate records in Salesforce, and fostering positive customer relationships to support enrollment growth across US, Canada, Mexico, and LATAM. The Admissions Associate will actively engage prospective students and families, book consultations, and collaborate with internal teams to enhance the sales process.

Highlights

Manage and qualify inbound warm/hot leads using Salesforce CRM.
Engage new leads through calls to support the admissions process for Crimson Global Academy.
Maintain accurate and up-to-date lead records and track sales pipeline progress.
Develop positive and professional interactions with potential students and families.
Report weekly on calls, booked consultations, attendance rates, and sales outcomes.
Work hours: Monday to Friday, 10am to 8pm Pacific Time.
Requires at least two years of sales experience with a strong track record.
Experience in education or professional services sector and proficiency with CRM systems, especially Salesforce.
Knowledge of university admission standards in the US, UK, or EU is preferred.
Must have excellent verbal and written communication skills and be proficient in English.

Admissions Associate (SDR) Full Description

Admissions Associate (SDR)

Crimson Global Academy (CGA) is a world-class online school delivering live, real-time learning to ambitious students around the world. With over 1000 students joining us from 65 countries, our vision is to unlock our students' limitless potential, together, for extraordinary futures.

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.
Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage.
Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child’s education.

Our team is looking to bring on someone to to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of CGA programs, by:

Managing, contacting, and qualifying inbound warm/hot leads to CGA
Providing resources to leads to inform them of opportunities with CGA
Working as part of a high performing team to provide the best experience to potential CGA students

This is a full-time position, preferably based in US, Canada or Mexico.

What are the main responsibilities for this role?

Supporting the growth of Crimson Global Academy in The United States, Canada, Mexico & LATAM
Calling and engaging with new leads to qualify them for the admissions team, ensuring that data is diligently, accurately entered and managed within Salesforce, Crimson’s CRM system.
Updating the records of these leads and tracking their movements to the next stage of the sales pipeline.
Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson Global Academy.
Continuously improving sales techniques, processes and enhancing industry knowledge.
Share insights and trends back to key stakeholders including Marketing and Admissions Officers.

What success looks like:

Contacting all leads within 1 hour during work hours and 24 hours during non-work times.
Accurately updating salesforce with notes and stage progress within the same time frame.
Qualifying families using guiding questions.
Booking initial consultations with qualified families and ensuring they show up/rescheduling if they do not.
Reporting on number of calls, consultations booked, turn up rate & sales closed weekly.
Ability to work Mon - Fri 10am - 8pm Pacific Time..

What skills and experience are required?

At least two years’ experience in sales roles with strong track record
Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms
Excellent verbal and written communication skills, strong persuasion and negotiation skills
Knowledge of the US, UK, and/or EU university admission standards and application process
Proficient in English - Spoken/Written
Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

Why work for Crimson Global Academy?

Flexible working environment: you will be empowered to structure how you work
Limitless development and exposure: our internal promotions/role changes made up 33% of all recruitment last year
Psychologist on staff
Impressive fireside chats and workshops to help the team continuously level up
Radical Candour is a feedback approach we live by
We’re a global player with 28 markets (and growing) across the globe

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Department
Crimson Global Academy
Role
Academic Advisor
Locations
Remote - USA, United States, Canada, Mexico, Remote - Latam
Remote status
Fully Remote

Original Job Description

Admissions Associate (SDR)

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.
Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage.
Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child’s education.

Our team is looking to bring on someone to to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of CGA programs, by:

Managing, contacting, and qualifying inbound warm/hot leads to CGA
Providing resources to leads to inform them of opportunities with CGA
Working as part of a high performing team to provide the best experience to potential CGA students

This is a full-time position, preferably based in US, Canada or Mexico.

What are the main responsibilities for this role?

Supporting the growth of Crimson Global Academy in The United States, Canada, Mexico & LATAM
Calling and engaging with new leads to qualify them for the admissions team, ensuring that data is diligently, accurately entered and managed within Salesforce, Crimson’s CRM system.
Updating the records of these leads and tracking their movements to the next stage of the sales pipeline.
Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson Global Academy.
Continuously improving sales techniques, processes and enhancing industry knowledge.
Share insights and trends back to key stakeholders including Marketing and Admissions Officers.

What success looks like:

Contacting all leads within 1 hour during work hours and 24 hours during non-work times.
Accurately updating salesforce with notes and stage progress within the same time frame.
Qualifying families using guiding questions.
Booking initial consultations with qualified families and ensuring they show up/rescheduling if they do not.
Reporting on number of calls, consultations booked, turn up rate & sales closed weekly.
Ability to work Mon - Fri 10am - 8pm Pacific Time..

What skills and experience are required?

At least two years’ experience in sales roles with strong track record
Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms
Excellent verbal and written communication skills, strong persuasion and negotiation skills
Knowledge of the US, UK, and/or EU university admission standards and application process
Proficient in English - Spoken/Written
Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

Why work for Crimson Global Academy?

Flexible working environment: you will be empowered to structure how you work
Limitless development and exposure: our internal promotions/role changes made up 33% of all recruitment last year
Psychologist on staff
Impressive fireside chats and workshops to help the team continuously level up
Radical Candour is a feedback approach we live by
We’re a global player with 28 markets (and growing) across the globe

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Department
Crimson Global Academy
Role
Academic Advisor
Locations
Remote - USA, United States, Canada, Mexico, Remote - Latam
Remote status
Fully Remote

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