Admissions Consultant I

🇺🇸 Virginia Beach, Virginia 🕑 Full-Time 💰 $40K 💻 Enrollment 🗓️ September 20th, 2026

Admissions

Edtech.com's Summary

Regent University is hiring a Admissions Consultant I to serve as a general recruiter for its undergraduate and graduate programs, working a blended inbound and outbound call center focused on converting enrollment inquiries into qualified applicants. The consultant demonstrates professional communication and customer service while managing prospective students and general inquiries across the university. Success in the role is measured against enrollment-focused KPIs that Enrollment Management leadership sets each term.

Highlights

Advises prospective students on program fit and admissions requirements.
Builds and maintains knowledge of admissions processes, financial aid, transfer guidelines, licensure requirements, and military benefits.
Manages a high volume of inbound and outbound calls while maintaining confidential student records.
Tracks progress against Key Performance Indicators (KPIs) set each term by Enrollment Management leadership.
Coordinates and participates in admissions and recruitment events.
Assists with onboarding and training new staff members.
Uses CRM systems, Microsoft Suite, and phone systems, and types a minimum of 40 words per minute.
Pays $40,000 annually.
Offers a benefits package including health, life and disability insurance, tuition incentives, and a fully vested retirement plan for staff working 30+ hours a week.
Prefers a high school diploma or equivalent with 1-2 years of customer service, sales, or telemarketing experience.
Requires flexibility to work evenings, weekends, and rotating shifts, including a second shift from noon to 9pm.
Based in Virginia Beach, VA, with remote work available only during inclement weather.