Admissions Officer III (Applicant Services)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $52K 💻 Enrollment 🗓️ July 30th, 2026

Salesforce

Edtech.com's Summary

The University of Florida is hiring an Admissions Officer III to supervise a team handling the processing of over 120,000 applications annually. The role involves managing Applicant Services operations, ensuring efficient workflows, handling complex inquiries, and providing excellent customer service to prospective students, parents, counselors, and campus partners.

Highlights

Supervise and manage daily operations of the Applicant Services call center.
Oversee processing of undergraduate, graduate, post-baccalaureate, certificate, and professional applications.
Manage application workflow, document imaging, and data integrity in MyAdmissions (Slate) and Student Information System (SIS).
Conduct initial conduct reviews and determine residency classifications for tuition purposes.
Train, hire, and evaluate Applicant Services staff; coordinate schedules and time reporting.
Use software platforms including Slate, Salesforce, and Campus Solutions for admissions processes.
Assist with customer service outreach, inbound/outbound calls, and handle complex inquiries.
Participate in holistic freshman application reviews and support Residency Appeals Committee.
Required qualifications: Master’s degree or Bachelor’s degree with two years relevant experience.
Compensation: $52,000 annually plus health, dental, vision insurance, retirement plans, PTO, tuition assistance, and other benefits.