Virginia's Community College System
Advanced Desktop Systems Engineer
🇺🇸 Hybrid - Fairfax County, VA
🕑 Full-Time
💰 $115K
💻 Information Technology
🗓️ November 5th, 2025
Intune
Edtech.com's Summary
Northern VA Community College is hiring an Advanced Desktop Systems Engineer. The role involves managing and supporting the college's enterprise desktop management solutions, including deployment, maintenance, and troubleshooting of devices like laptops, desktops, Macs, iPads, and VDI environments using tools such as Microsoft EndPoint Configuration Manager, Intune, and JAMF. The engineer leads IT project implementations, ensures security compliance, collaborates with various IT teams, and mentors junior staff.
Highlights
- Administers and maintains the desktop management infrastructure to ensure automation, standardization, and security.
- Leads IT projects involving desktop technologies, security updates, OS upgrades, and software configurations.
- Supports and troubleshoots diverse desktop technologies including Windows, MacOS, iPadOS, and VDI.
- Uses management tools such as Microsoft EndPoint Configuration Manager, Intune, JAMF, Windows Update Services, Active Directory/Group Policy, Labstats, and Splashtop.
- Ensures compliance with security best practices and institutional IT policies.
- Collaborates with desktop engineering, server, network, application, and security teams for enterprise support.
- Mentors and provides training to campus IT staff; acts as a subject matter expert and escalation point.
- Requires passing CJIS Level 4, FBI, and Virginia State Police background checks.
- Minimum qualifications include experience with Microsoft Endpoint Configuration, Intune, JAMF, macOS/iOS administration, and customer support.
- Compensation up to $115,000 per year, with telework options of up to two days per week after probation.
Advanced Desktop Systems Engineer Full Description
Advanced Desktop Systems Engineer
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Advanced Desktop Systems Engineer
Role Title | Info Technology Specialist II
Role Code | 39112-FP
FLSA | Exempt
Pay Band | 05
Position Number | 28000850
Agency | Northern VA Community College
Division | NV280-VP of College Computing
Work Location | Fairfax County - 059
Hiring Range | Commensurate with Experience (Up to $115,000/yr max)
Emergency/Essential Personnel | Yes
EEO Category | C-Technician
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Core business hours – M-F, 8am to 5pm with up to two days of telework per week with management approval. After-hours and emergency response required as needed.
Sensitive Position | No
Job Description | General Description:
The Advanced Desktop Systems Engineer is responsible for the College’s enterprise desktop management solutions including EndPoint Configuration Manager, Intune, JAMF, and other third-party systems. This position supports the deployment, maintenance, and troubleshooting of various desktop technologies across diverse solutions (laptops, desktops, Macs, iPads, Raspberry Pi, and VDI) using central management tools such as Microsoft EndPoint Configuration Manager, Intune, Windows Update Services, Active Directory/Group Policy, JAMF, Labstats, Splashtop, and other cloud services.
Duties and Tasks:Administers, designs, and maintains the desktop management infrastructure based on the College’s need to maintain a robust automation system for standardization and security of desktops. Recommends and implements technologies and processes that improve the effectiveness of desktop engineering and automation processes. Serves as technical lead on IT project implementations related to end-user desktop technologies including security updates, operating system upgrades, Microsoft productivity software and other third party applications and overall configuration of client computers. Ensures baseline configurations are compliant with security best practices and NVCC IT policies. Works in collaboration with peers in advanced desktop engineering, server, network, application, security and campus IT teams to install, configure, optimize, monitor, and troubleshoot issues in the enterprise environment. Adheres to change and incident management processes as it relates to the modification of the production environment to remediate and/or optimize enterprise systems Documents processes, establishes standards, and recommends improvements and solutions to ensure the health and optimization of the desktop management and end-user computing environments. Serves as a subject matter expert and escalation point for junior engineers, campus IT, and other internal IT teams as it relates to advanced desktop management and other end-user desktop technologies. Mentors, provides knowledge transfer, and training to campus IT staff.
“Must be able to Pass CJIS Level 4 and FBI and Virginia State Police background check”
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Required KSAs: Knowledge of the Microsoft Windows Server/Desktop Operating System, Endpoint Configuration Manager, Intune, Active Directory, and Group Policy Management. Knowledge of the MacOS, iPadOS, and iOS Operating System, JAMF, and JAMF Protect. Knowledge of current and developing desktop management technologies and ability to analyze technology for use in current environment Advanced analytical and problem resolution skills. Client-centric and able to work in a variety of environments Must be able to manage customer relationships Ability to effectively communicate with senior management, technical peers, vendors, and users. Strong verbal and written communications skills Ability to work in a team environment to accomplish organizational objectives General knowledge of networking concepts, technologies, structured database and application/web servers.
Minimum Qualifications:Experience with Microsoft Endpoint Configuration, Intune administration, engineering, architecture and design. Experience with MacOS, iPadOS, and iOS administration, engineering, architecture and design using JAMF and/or Intune. Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools. Customer support and training experience.
Additional Considerations | Additional Considerations: Experience with Microsoft advanced desktop management system (EndPoint Configuration Manager/Intune) administration, engineering, architecture and design. Experience with MacOS, iPadOS, iOS administration, engineering, architecture and design using JAMF and/or Intune. Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools. Knowledge of Microsoft Windows Server, Windows Operating System. Knowledge of MacOS and iOS. Experience with Microsoft Active Directory configuration including Group Policy in a large and complex production environments as it relates to the management of computer objects and user settings. Experience with Operating System Deployment (OSD) including image builds, analysis, and troubleshooting automation tasks and security baselines Demonstrated understanding of network principles (such as network topologies, network addressing schemes, subnets, firewalls, and security segregation) Demonstrated understanding of IT security best practices including mitigation and remediation strategies at an enterprise-level. Microsoft Certifications (MCTS, MCIT, MSCE), Jamf Pro certs are a plus
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Role Title | Info Technology Specialist II
Role Code | 39112-FP
FLSA | Exempt
Pay Band | 05
Position Number | 28000850
Agency | Northern VA Community College
Division | NV280-VP of College Computing
Work Location | Fairfax County - 059
Hiring Range | Commensurate with Experience (Up to $115,000/yr max)
Emergency/Essential Personnel | Yes
EEO Category | C-Technician
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | Yes
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Core business hours – M-F, 8am to 5pm with up to two days of telework per week with management approval. After-hours and emergency response required as needed.
Sensitive Position | No
Job Description | General Description:
The Advanced Desktop Systems Engineer is responsible for the College’s enterprise desktop management solutions including EndPoint Configuration Manager, Intune, JAMF, and other third-party systems. This position supports the deployment, maintenance, and troubleshooting of various desktop technologies across diverse solutions (laptops, desktops, Macs, iPads, Raspberry Pi, and VDI) using central management tools such as Microsoft EndPoint Configuration Manager, Intune, Windows Update Services, Active Directory/Group Policy, JAMF, Labstats, Splashtop, and other cloud services.
Duties and Tasks:Administers, designs, and maintains the desktop management infrastructure based on the College’s need to maintain a robust automation system for standardization and security of desktops. Recommends and implements technologies and processes that improve the effectiveness of desktop engineering and automation processes. Serves as technical lead on IT project implementations related to end-user desktop technologies including security updates, operating system upgrades, Microsoft productivity software and other third party applications and overall configuration of client computers. Ensures baseline configurations are compliant with security best practices and NVCC IT policies. Works in collaboration with peers in advanced desktop engineering, server, network, application, security and campus IT teams to install, configure, optimize, monitor, and troubleshoot issues in the enterprise environment. Adheres to change and incident management processes as it relates to the modification of the production environment to remediate and/or optimize enterprise systems Documents processes, establishes standards, and recommends improvements and solutions to ensure the health and optimization of the desktop management and end-user computing environments. Serves as a subject matter expert and escalation point for junior engineers, campus IT, and other internal IT teams as it relates to advanced desktop management and other end-user desktop technologies. Mentors, provides knowledge transfer, and training to campus IT staff.
“Must be able to Pass CJIS Level 4 and FBI and Virginia State Police background check”
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Required KSAs: Knowledge of the Microsoft Windows Server/Desktop Operating System, Endpoint Configuration Manager, Intune, Active Directory, and Group Policy Management. Knowledge of the MacOS, iPadOS, and iOS Operating System, JAMF, and JAMF Protect. Knowledge of current and developing desktop management technologies and ability to analyze technology for use in current environment Advanced analytical and problem resolution skills. Client-centric and able to work in a variety of environments Must be able to manage customer relationships Ability to effectively communicate with senior management, technical peers, vendors, and users. Strong verbal and written communications skills Ability to work in a team environment to accomplish organizational objectives General knowledge of networking concepts, technologies, structured database and application/web servers.
Minimum Qualifications:Experience with Microsoft Endpoint Configuration, Intune administration, engineering, architecture and design. Experience with MacOS, iPadOS, and iOS administration, engineering, architecture and design using JAMF and/or Intune. Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools. Customer support and training experience.
Additional Considerations | Additional Considerations: Experience with Microsoft advanced desktop management system (EndPoint Configuration Manager/Intune) administration, engineering, architecture and design. Experience with MacOS, iPadOS, iOS administration, engineering, architecture and design using JAMF and/or Intune. Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools. Knowledge of Microsoft Windows Server, Windows Operating System. Knowledge of MacOS and iOS. Experience with Microsoft Active Directory configuration including Group Policy in a large and complex production environments as it relates to the management of computer objects and user settings. Experience with Operating System Deployment (OSD) including image builds, analysis, and troubleshooting automation tasks and security baselines Demonstrated understanding of network principles (such as network topologies, network addressing schemes, subnets, firewalls, and security segregation) Demonstrated understanding of IT security best practices including mitigation and remediation strategies at an enterprise-level. Microsoft Certifications (MCTS, MCIT, MSCE), Jamf Pro certs are a plus
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | n/a
Posting Detail Information
Posting Number | CLS_4132P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 11/04/2025
Job Close Date | 11/18/2025
Open Until Filled | No
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit our website. NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu. The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.
**Up to 2 days of telework per week after probation period.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/90350
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 11/04/2025
Job Close Date | 11/18/2025
Open Until Filled | No
Agency Website | www.nvcc.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information | Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit our website. NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu. The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports.
**Up to 2 days of telework per week after probation period.
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/90350
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.
- Yes
- No
- * I understand this position is located in Virginia and I will be required to reside in the DMV metro area.
- Yes
- No
- * Do you now or in the future require visa sponsorship to work in the United States?
- Yes
- No
- * Do you have experience with Microsoft Endpoint Configuration, Intune administration, engineering, architecture and design?
- Yes
- No
- * Do you have experience with MacOS, iPadOS, and iOS administration, engineering, architecture and design using JAMF and/or Intune?
- Yes
- No
- * Do you have experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools?
- Yes
- No
- * Do you have experience in customer support and training?
- Yes
- No
- * Please describe your most complex endpoint management project including business objective or problem, technologies involved/used, scale of effort (quantity of units), and your technical/personal contributions to the effort.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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