University of Idaho
Application Administrator I, II, or III
🇺🇸 Hybrid - Moscow, ID
🕑 Full-Time
💰 $67K - $84K
💻 Administrator
🗓️ October 21st, 2025
SQL
Edtech.com's Summary
University of Idaho is hiring an Application Administrator I, II, or III to analyze and administer applications through monitoring, maintenance, troubleshooting, and system administration. The role involves providing customer support, training, and documentation while collaborating with university departments and technology teams to enhance and expand university services.
Highlights
- Analyze and administer enterprise applications including system upgrades, configuration changes, security management, and new functionality exploration.
- Provide end user support, training, demonstrations, and documentation to customers and stakeholders.
- Monitor system performance and troubleshoot problems at varying levels of complexity based on position level (I, II, or III).
- Collaborate on projects and technology initiatives, representing the team on medium to large-scale endeavors for higher levels.
- Develop and maintain partnerships within and outside the Office of Information Technology (OIT) to coordinate technology solutions.
- Required skills include experience with Tomcat or other application servers and Oracle or SQL Server databases, with increasing complexity and leadership expectations from Level I to III.
- Required education: High School Diploma or equivalent; bachelor's degree preferred for higher levels.
- Compensation ranges from $66,945+ DOE for Level I to $83,666+ DOE for Level III.
- The position requires occasional night and weekend work during system outages or maintenance.
- Works within the Enterprise Applications department supporting key administrative systems like Banner and MyUI for the University of Idaho.
Application Administrator I, II, or III Full Description
Application Administrator I, II, or III
Position Details
Position Information
Internal Posting? |
Posting Number | SP005046P
Position Title | Application Administrator I, II, or III
Division/College | Information Technology Services
Department | Enterprise Applications
Location | Moscow
Posting Context Statement | Enterprise Applications, a department within the Office of Information Technology (OIT) supports the key administrative computing systems for the University of Idaho. These systems include enterprise business applications such as Banner, MyUI, and UIdaho.edu, as well as supporting several custom-developed and vendor provided applications that serve departments across the university. The Enterprise Administration team provides system administration, monitoring, troubleshooting and maintenance to meet the needs of departments and Enterprise applications. The team’s focus is on providing outstanding customer support and maximizing the end user experience. Positions are based in Moscow with a possible hybrid model.
Position Overview | Application Administrator I
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level I positions apply system administration concepts and university policies, procedures and processes to small projects of limited scope. They identity and resolve routine issues with systems and applications, following standard policies, procedures and documentation to analyze situations and carry out routine operational tasks.
Duties may include: Perform basic system upgrades, configuration changes and functionality upgrades with limited scope Monitor system status and performance and report to appropriate stakeholders Perform routine operational tasks under the direction of senior level administrators Work in a team-oriented atmosphere of cooperation and collaborative problem-solving to ensure that the technology needs of the university are met Provide strong customer service and support through clear and concise communication to peers and partners via tickets, email, phone, in-person, documentation and other means of communication Develop and maintain partnerships with other areas within and outside of the Office of Information Technology (OIT) to coordinate various technology solutions Document procedures, standards, installations/upgrades, help documents and user guides Other duties as assigned
Application Administrator II
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level II positions apply system administration concepts to small-to-medium-sized projects and portions of larger projects. They collaborate with team members, perform routine work and complete operational tasks with limited supervision. They follow standard policies, procedures and documentation to analyze issues and situations and determine appropriate courses of action.
Duties may include: Provide administration to various systems and applications including, but not limited to, system upgrades, configuration changes, security management and new functionality exploration Monitor and benchmark systems and analyze results for potential improvements Ensure that application security standards are being followed Provide troubleshooting and take corrective actions on moderate-level problems/errors that occur in Enterprise Applications systems. Represent team on medium-scale projects, initiatives and implementations/upgrades Consult with customers to help define existing business processes, providing analysis for future improvements and recommending business solutions to help increase efficiencies Provide strong customer service and support through clear and concise communication to peers and partners via tickets, email, phone, in-person, documentation and other means of communication Develop and maintain partnerships with other areas within and outside of the Office of Information Technology (OIT) to coordinate various technology solutions Other duties as assigned
Application Administrator III
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level III positions are seasoned, experienced system administration professionals with a full understanding of industry best practices, community standards and relevant polices and processes. They apply their skills to medium-sized projects or portions of large projects. They resolve issues and situations that are moderately complex in scope. They evaluate and select technologies, tools, solutions and techniques to obtain positive and efficient results in university operations, including performing simple to moderate cost/benefit analysis.
Duties may include: Provide administration to various systems and applications including, but not limited to, system upgrades, configuration changes, security management and new functionality exploration Monitor and benchmark systems and analyze results for potential improvements Provide advanced troubleshooting and take corrective actions on moderate-level problems/errors that occur in Enterprise Applications systems Lead or represent team on medium- to large-scale projects, initiatives and implementations/upgrades Assist, mentor and train junior level administrators on operational tasks to ensure proper procedures, standards and processes are being followed Consult with customers to help define existing business processes, providing analysis for future improvements and recommending business solutions to help increase efficiencies Provide strong customer service and support through clear and concise communication to internal and external stakeholders via tickets, email, phone, in-person, documentation and other means of communication Develop and maintaining partnerships with internal and external stakeholders to coordinate various technology solutions Provide excellent documentation of procedures, standards, installations/upgrades, help documents and user guides Other duties as assigned
Unit URL | Join OIT | University of Idaho
Posting Number | SP005046P
Position Title | Application Administrator I, II, or III
Division/College | Information Technology Services
Department | Enterprise Applications
Location | Moscow
Posting Context Statement | Enterprise Applications, a department within the Office of Information Technology (OIT) supports the key administrative computing systems for the University of Idaho. These systems include enterprise business applications such as Banner, MyUI, and UIdaho.edu, as well as supporting several custom-developed and vendor provided applications that serve departments across the university. The Enterprise Administration team provides system administration, monitoring, troubleshooting and maintenance to meet the needs of departments and Enterprise applications. The team’s focus is on providing outstanding customer support and maximizing the end user experience. Positions are based in Moscow with a possible hybrid model.
Position Overview | Application Administrator I
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level I positions apply system administration concepts and university policies, procedures and processes to small projects of limited scope. They identity and resolve routine issues with systems and applications, following standard policies, procedures and documentation to analyze situations and carry out routine operational tasks.
Duties may include: Perform basic system upgrades, configuration changes and functionality upgrades with limited scope Monitor system status and performance and report to appropriate stakeholders Perform routine operational tasks under the direction of senior level administrators Work in a team-oriented atmosphere of cooperation and collaborative problem-solving to ensure that the technology needs of the university are met Provide strong customer service and support through clear and concise communication to peers and partners via tickets, email, phone, in-person, documentation and other means of communication Develop and maintain partnerships with other areas within and outside of the Office of Information Technology (OIT) to coordinate various technology solutions Document procedures, standards, installations/upgrades, help documents and user guides Other duties as assigned
Application Administrator II
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level II positions apply system administration concepts to small-to-medium-sized projects and portions of larger projects. They collaborate with team members, perform routine work and complete operational tasks with limited supervision. They follow standard policies, procedures and documentation to analyze issues and situations and determine appropriate courses of action.
Duties may include: Provide administration to various systems and applications including, but not limited to, system upgrades, configuration changes, security management and new functionality exploration Monitor and benchmark systems and analyze results for potential improvements Ensure that application security standards are being followed Provide troubleshooting and take corrective actions on moderate-level problems/errors that occur in Enterprise Applications systems. Represent team on medium-scale projects, initiatives and implementations/upgrades Consult with customers to help define existing business processes, providing analysis for future improvements and recommending business solutions to help increase efficiencies Provide strong customer service and support through clear and concise communication to peers and partners via tickets, email, phone, in-person, documentation and other means of communication Develop and maintain partnerships with other areas within and outside of the Office of Information Technology (OIT) to coordinate various technology solutions Other duties as assigned
Application Administrator III
This position is responsible for analyzing and administering applications by providing monitoring, maintenance, troubleshooting and administration. They work with existing and potential customers to provide and expand services for the university. They will act as a customer service/support role by providing end user support, training, demonstrations and documentation/communication with customers. They will act as part of a team, providing input and evaluations on technology-based initiatives.
Level III positions are seasoned, experienced system administration professionals with a full understanding of industry best practices, community standards and relevant polices and processes. They apply their skills to medium-sized projects or portions of large projects. They resolve issues and situations that are moderately complex in scope. They evaluate and select technologies, tools, solutions and techniques to obtain positive and efficient results in university operations, including performing simple to moderate cost/benefit analysis.
Duties may include: Provide administration to various systems and applications including, but not limited to, system upgrades, configuration changes, security management and new functionality exploration Monitor and benchmark systems and analyze results for potential improvements Provide advanced troubleshooting and take corrective actions on moderate-level problems/errors that occur in Enterprise Applications systems Lead or represent team on medium- to large-scale projects, initiatives and implementations/upgrades Assist, mentor and train junior level administrators on operational tasks to ensure proper procedures, standards and processes are being followed Consult with customers to help define existing business processes, providing analysis for future improvements and recommending business solutions to help increase efficiencies Provide strong customer service and support through clear and concise communication to internal and external stakeholders via tickets, email, phone, in-person, documentation and other means of communication Develop and maintaining partnerships with internal and external stakeholders to coordinate various technology solutions Provide excellent documentation of procedures, standards, installations/upgrades, help documents and user guides Other duties as assigned
Unit URL | Join OIT | University of Idaho
Position Qualifications
Required Experience | Application Administrator I One or more of the following Two years working in an information technology related field 24 college credits in information technology related courses Communicating technical information Working in a customer service role Working in a team environment to accomplish shared goals
Application Administrator IITwo years as a system, database, or application administrator Communicating technical information to a general audience Working in a team environment to accomplish shared goals Working with Tomcat or other application server technologies Working with Oracle or SQL Server databases
Application Administrator IIIFive years as a system, database, or application administrator with progressive levels of complexity and responsibility Two years analyzing customer needs and providing information technology-based solutions to meet those needs Working in a team environment to accomplish shared goals Working with Tomcat or other application server technologies Working with Oracle or SQL Server databases Understanding of industry security standards and how to apply them to applications
Required Education | Application Administrator I, II or IIIHigh School Diploma or equivalent
Required Other | Application Administrator I, II or IIIOccasional night and weekend work will be required during unplanned system outages or planned system upgrades and maintenance.
Additional Preferred | Application Administrator I Experience with higher education technology Experience or education working with Tomcat or other application server technologies Experience or education working with Oracle or SQL Server databases Application Administrator II Bachelor’s Degree in an Information Technology related field Experience with higher education technology Experience working with ERP or other large scale Enterprise Administrative Systems Experience analyzing customer needs and providing information technology-based solutions to meet them Understanding of industry security standards and how to apply them to applications Application Administrator III Bachelor’s Degree in an Information Technology related field Experience with higher education technology Experience working with ERP or other large scale Enterprise Administrative Systems Experience leading technical teams or projects Project management experience Experience mentoring and training junior level IT professionals
Physical Requirements & Working Conditions | None
Degree Requirement | Listed degree qualification is required at time of hire
Application Administrator IITwo years as a system, database, or application administrator Communicating technical information to a general audience Working in a team environment to accomplish shared goals Working with Tomcat or other application server technologies Working with Oracle or SQL Server databases
Application Administrator IIIFive years as a system, database, or application administrator with progressive levels of complexity and responsibility Two years analyzing customer needs and providing information technology-based solutions to meet those needs Working in a team environment to accomplish shared goals Working with Tomcat or other application server technologies Working with Oracle or SQL Server databases Understanding of industry security standards and how to apply them to applications
Required Education | Application Administrator I, II or IIIHigh School Diploma or equivalent
Required Other | Application Administrator I, II or IIIOccasional night and weekend work will be required during unplanned system outages or planned system upgrades and maintenance.
Additional Preferred | Application Administrator I Experience with higher education technology Experience or education working with Tomcat or other application server technologies Experience or education working with Oracle or SQL Server databases Application Administrator II Bachelor’s Degree in an Information Technology related field Experience with higher education technology Experience working with ERP or other large scale Enterprise Administrative Systems Experience analyzing customer needs and providing information technology-based solutions to meet them Understanding of industry security standards and how to apply them to applications Application Administrator III Bachelor’s Degree in an Information Technology related field Experience with higher education technology Experience working with ERP or other large scale Enterprise Administrative Systems Experience leading technical teams or projects Project management experience Experience mentoring and training junior level IT professionals
Physical Requirements & Working Conditions | None
Degree Requirement | Listed degree qualification is required at time of hire
Posting Information
FLSA Status | Exempt
Employee Category | Exempt
Pay Range | App Admin I $66,945.00 +DOE / App Admin II $75,296.00 +DOE / App Admin III $83,666.00 +DOE
Type of Appointment | Fiscal Year
FTE | 1
Full Time/Part Time | Full Time
Funding |
A visa sponsorship is available for the position listed in this vacancy. | No
Posting Date | 10/08/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants | Posting will remain open until a pool of qualified candidates can be identified. Applications received on or before October 27, 2025, will receive first consideration.
We are filling two positions from this posting.
Positions are located in Moscow ID with the possibility of a hybrid work model.
Applicant Resources | https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement | Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement | The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.
Employee Category | Exempt
Pay Range | App Admin I $66,945.00 +DOE / App Admin II $75,296.00 +DOE / App Admin III $83,666.00 +DOE
Type of Appointment | Fiscal Year
FTE | 1
Full Time/Part Time | Full Time
Funding |
A visa sponsorship is available for the position listed in this vacancy. | No
Posting Date | 10/08/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants | Posting will remain open until a pool of qualified candidates can be identified. Applications received on or before October 27, 2025, will receive first consideration.
We are filling two positions from this posting.
Positions are located in Moscow ID with the possibility of a hybrid work model.
Applicant Resources | https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement | Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement | The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter/Letter of Application
- List of References
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Academic Careers
- Association of Public and Land Grant Universities (APLU)
- Chronicle
- HigherEd/Academic Impressions
- Higher Ed Jobs
- Idaho Department of Labor/Job Service including Job Central or Idaho Works (Idahoworks.gov)
- Indeed.com
- Inside Higher Ed
- Newspaper
- Other Venue
- Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.)
- University of Idaho Website
- University of Idaho Daily Register
- University of Idaho Employee
- Word of Mouth
- Militaryjob.com
- DSPSjobs.com
- Higher Education Recruitment Consortium (HERC)
- * Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department.
(Open Ended Question) - * The University of Idaho has elected not to sponsor new H1-B visas. No visa sponsorship is available for this position. If hired, can you show proof of authorization to work in the United States?
- Yes
- No
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