University of South Carolina
Applications Analyst
ITIL
Edtech.com's Summary
The University of South Carolina is hiring an Applications Analyst to analyze business needs and translate them into scalable enterprise application solutions. This role coordinates IT projects, facilitates communication between technical teams and business users, and drives continuous improvement of IT standards and governance within the Division of Information Technology.
Highlights
- Analyze business needs and translate into enterprise application solutions.
- Gather, document, and evaluate functional and technical requirements.
- Coordinate IT and application project timelines, communication, testing, and delivery.
- Serve as liaison between technical teams and business stakeholders.
- Lead continuous improvement efforts for IT standards, governance, and operational practices.
- Required skills include Microsoft 365, ITIL fundamentals, project management fundamentals, and strong communication abilities.
- Must have at least a bachelor's degree in a job-related field plus 3 or more years of relevant experience or equivalent combination of education and experience.
- Works within the Division of Information Technology’s Enterprise Applications department.
- Salary range is $84,820 to $108,146, commensurate with experience.
- Full-time position with a standard Monday-Friday schedule, requiring flexibility to meet departmental needs.
Applications Analyst Full Description
Applications Analyst
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by May 29, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Logo |
Posting Number | STA00242PO26
Job Family | Information Technology
Job Function | IT Business Systems Analysis
USC Market Title | IT Business Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/133276
Job Level | P3 - Professional
Business Title (Internal Title) | Applications Analyst
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Enterprise Applications
State Pay Range | T07
USC Market Range | MRK - $84,820 $108,146 $131,471
Anticipated Hiring Range | $84,820 - Salary is commensurate with experience
Location of Vacancy | Columbia, SC (on-site)
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: Monday – Friday 8:30am – 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT.
Basis | 12 months
Job Search Category | Information Technology
Posting Number | STA00242PO26
Job Family | Information Technology
Job Function | IT Business Systems Analysis
USC Market Title | IT Business Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/133276
Job Level | P3 - Professional
Business Title (Internal Title) | Applications Analyst
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Enterprise Applications
State Pay Range | T07
USC Market Range | MRK - $84,820 $108,146 $131,471
Anticipated Hiring Range | $84,820 - Salary is commensurate with experience
Location of Vacancy | Columbia, SC (on-site)
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: Monday – Friday 8:30am – 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT.
Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | Spend your days enjoying one of the most beautiful university campuses in America at the University of South Carolina, located in the vibrant capital city of one of the nation’s fastest-growing states. Join us in revolutionizing the Division of Information Technology as we transform our campus into a cutting-edge technological marvel! As a Gamecock, you will be part of a dynamic, fast-paced, and talented team, while making a significant impact on the technology that powers our university and creates a #1 ranked first-year experience for our students. Enjoy an urban setting while showcasing your expertise and contributing to the next chapter of our university’s remarkable story.
Be a key connector between business and technology, helping shape solutions that directly improve the student, faculty, and staff experience at the University of South Carolina Work on meaningful, high-visibility projects with real impact, while collaborating across a wide range of teams and technologies
Grow your career in a forward-looking IT organization that values innovation, continuous improvement, and professional development
As an Applications Analyst, you’ll play a key role in connecting Division of IT and University needs with appropriate, smart, scalable enterprise technology solutions. You’ll collaborate with stakeholders across IT and functional teams to analyze requirements, improve processes, and support the delivery of enterprise applications that modernize USC and drive organizational success. This role offers the opportunity to work on meaningful projects, influence system improvements, and help shape efficient, secure, and well-documented solutions in a collaborative, fast-paced environment. Ensure IT business needs are thoroughly analyzed and translated into effective, scalable enterprise application solutions Partner with stakeholders to gather, analyze, and translate business needs into clear functional and technical requirements Coordinate application-related projects, supporting timelines, communication, testing, and successful delivery Serve as a bridge between technical teams and business users, ensuring clear communication and alignment Plan, coordinate, and support the successful delivery of internal IT and application-related initiatives. Coordinate application-related projects, supporting timelines, communication, testing, and successful delivery Establish and strengthen IT standards, governance frameworks, and continuous improvement practices.
What We’re Looking For
Strong analytical and problem-solving skills, with the ability to translate business needs into practical technology solutions Excellent communication skills, with the ability to collaborate across teams and produce meticulous documentation Experience supporting or coordinating IT or application-related projects, including managing timelines, risks, and deliverables Familiarity with business analysis practices and IT methodologies (e.g., SDLC, ITIL, change management), with a detail-oriented and organized approach
Why Join Us?
Work on impactful, enterprise-level applications that support critical organizational functions Collaborate with a diverse group of stakeholders in a supportive, team-oriented environment Gain exposure to a wide range of technologies, systems, and cross-functional projects Opportunities to grow your skills in business analysis, project coordination, and enterprise IT practices
Perks of the University of South Carolina
Downtown COLA Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events. Energetic Leadership: Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Bachelor’s degree
Knowledge/Skills/Abilities | Microsoft 365, ITIL fundamentals, project management fundamentals, strong written and oral communication, and strong organization abilities.
Be a key connector between business and technology, helping shape solutions that directly improve the student, faculty, and staff experience at the University of South Carolina Work on meaningful, high-visibility projects with real impact, while collaborating across a wide range of teams and technologies
Grow your career in a forward-looking IT organization that values innovation, continuous improvement, and professional development
As an Applications Analyst, you’ll play a key role in connecting Division of IT and University needs with appropriate, smart, scalable enterprise technology solutions. You’ll collaborate with stakeholders across IT and functional teams to analyze requirements, improve processes, and support the delivery of enterprise applications that modernize USC and drive organizational success. This role offers the opportunity to work on meaningful projects, influence system improvements, and help shape efficient, secure, and well-documented solutions in a collaborative, fast-paced environment. Ensure IT business needs are thoroughly analyzed and translated into effective, scalable enterprise application solutions Partner with stakeholders to gather, analyze, and translate business needs into clear functional and technical requirements Coordinate application-related projects, supporting timelines, communication, testing, and successful delivery Serve as a bridge between technical teams and business users, ensuring clear communication and alignment Plan, coordinate, and support the successful delivery of internal IT and application-related initiatives. Coordinate application-related projects, supporting timelines, communication, testing, and successful delivery Establish and strengthen IT standards, governance frameworks, and continuous improvement practices.
What We’re Looking For
Strong analytical and problem-solving skills, with the ability to translate business needs into practical technology solutions Excellent communication skills, with the ability to collaborate across teams and produce meticulous documentation Experience supporting or coordinating IT or application-related projects, including managing timelines, risks, and deliverables Familiarity with business analysis practices and IT methodologies (e.g., SDLC, ITIL, change management), with a detail-oriented and organized approach
Why Join Us?
Work on impactful, enterprise-level applications that support critical organizational functions Collaborate with a diverse group of stakeholders in a supportive, team-oriented environment Gain exposure to a wide range of technologies, systems, and cross-functional projects Opportunities to grow your skills in business analysis, project coordination, and enterprise IT practices
Perks of the University of South Carolina
Downtown COLA Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events. Energetic Leadership: Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications | Bachelor’s degree
Knowledge/Skills/Abilities | Microsoft 365, ITIL fundamentals, project management fundamentals, strong written and oral communication, and strong organization abilities.
Job Duties
Job Duty | Leads internal IT business analysis efforts to ensure needs are clearly defined and translated into scalable enterprise application solutions. Gathers and documents requirements, develops use cases and process flows, and evaluates current-state processes to recommend optimized future-state solutions. Performs impact and gap analyses for system changes and initiatives while ensuring alignment with organizational and IT strategic goals.
Essential Function | Yes
Percentage of Time | 25Job Duty | Coordinates IT technical communication, documentation, and writing efforts to ensure clarity, alignment, and shared understanding among internal stakeholders. Translates business needs and technical concepts into clear, actionable requirements while facilitating meetings, discovery sessions, and solution discussions. Communicates risks, constraints, and updates, producing both executive summaries and detailed technical documentation. Establishes and maintains documentation standards, knowledge repositories, and version control practices.
Essential Function | Yes
Percentage of Time | 25Job Duty | Serves as a liaison for project coordination efforts to plan, organize, and support the successful delivery of IT and application-related initiatives. Monitors project plans, timelines, milestones, and deliverables while coordinating cross-functional teams, including business stakeholders, IT staff, and vendors. Manages scope, risks, issues, and dependencies, and provides regular status reporting and stakeholder communication. Supports testing, deployment, and post-implementation review activities.
Essential Function | Yes
Percentage of Time | 25Job Duty | Leads continuous improvement efforts to strengthen IT standards, governance frameworks, and operational practices. Develops and maintains functional and technical knowledge of assigned applications to identify process efficiencies and improvement opportunities. Evaluates system integrations, capabilities, and data flows to ensure alignment with enterprise architecture, security, and compliance standards. Supports established IT methodologies and governance requirements, including SDLC, ITIL, change management, audit, licensing, and risk management.
Essential Function | Yes
Percentage of Time | 20Job Duty | Performs other related duties as required
Essential Function | Yes
Percentage of Time | 5
Essential Function | Yes
Percentage of Time | 25Job Duty | Coordinates IT technical communication, documentation, and writing efforts to ensure clarity, alignment, and shared understanding among internal stakeholders. Translates business needs and technical concepts into clear, actionable requirements while facilitating meetings, discovery sessions, and solution discussions. Communicates risks, constraints, and updates, producing both executive summaries and detailed technical documentation. Establishes and maintains documentation standards, knowledge repositories, and version control practices.
Essential Function | Yes
Percentage of Time | 25Job Duty | Serves as a liaison for project coordination efforts to plan, organize, and support the successful delivery of IT and application-related initiatives. Monitors project plans, timelines, milestones, and deliverables while coordinating cross-functional teams, including business stakeholders, IT staff, and vendors. Manages scope, risks, issues, and dependencies, and provides regular status reporting and stakeholder communication. Supports testing, deployment, and post-implementation review activities.
Essential Function | Yes
Percentage of Time | 25Job Duty | Leads continuous improvement efforts to strengthen IT standards, governance frameworks, and operational practices. Develops and maintains functional and technical knowledge of assigned applications to identify process efficiencies and improvement opportunities. Evaluates system integrations, capabilities, and data flows to ensure alignment with enterprise architecture, security, and compliance standards. Supports established IT methodologies and governance requirements, including SDLC, ITIL, change management, audit, licensing, and risk management.
Essential Function | Yes
Percentage of Time | 20Job Duty | Performs other related duties as required
Essential Function | Yes
Percentage of Time | 5
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 04/14/2026
Job Close Date | 05/29/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by May 29, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/204607
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 04/14/2026
Job Close Date | 05/29/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by May 29, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/204607
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor's Degree in a job-related field and 3 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience?
- Yes
- No
- * I understand that this position is expected to maintain an on-site work schedule at our downtown Columbia, SC campus.
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
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