University of South Carolina
Assistant Director - IT Services
CRM
MCAT
Edtech.com's Summary
University of South Carolina is hiring an Assistant Director - IT Services. The role leads the ADMIT program administration, ensures accurate document processing, provides training on admissions systems, and supports Graduate School IT operations and communication platforms.
Highlights
- Lead administrator for the ADMIT admissions system, designing and maintaining processes and training users.
- Coordinate document entry and registration hold management with front office staff.
- Support Graduate School IT operations including loading applications and test scores to relevant systems.
- Maintain integration with CRM, APPLYWEB, and PROSPECT systems for admissions.
- Provide functional support for communication and marketing initiatives including social media and Teams channels.
- Proficiency required with database and word processing software such as Access, Excel, Word, and Banner.
- Minimum qualifications include a bachelor's degree in a related field and at least 2 years of relevant experience or an equivalent combination of certification, training, education, and experience.
- Preferred skills include strong customer service, good organizational and communication skills, multitasking ability, and flexibility.
- Salary range: $69,913 to $104,870, commensurate with qualifications.
- Position offers a full benefits package including health and life insurance, retirement programs, paid tuition and parental leave, and professional development opportunities.
Assistant Director - IT Services Full Description
Assistant Director - IT Services
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by May 30, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Logo
Posting Number | STA00240PO26
Job Family | Information Technology
Job Function | IT Business Systems Analysis
USC Market Title | IT Business Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/133271
Job Level | P2 - Professional
Business Title (Internal Title) | Assistant Director - IT Services
Campus | Columbia
Work County | Richland
College/Division | Division of Academic Affairs and Provost
Department | PROV Graduate School
State Pay Range | T06
USC Market Range | MRI - $69,913 $87,391 $104,870
Anticipated Hiring Range | Salary commensurate with qualifications
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
Posting Number | STA00240PO26
Job Family | Information Technology
Job Function | IT Business Systems Analysis
USC Market Title | IT Business Analyst
Link to USC Market Title | https://uscjobs.sc.edu/titles/133271
Job Level | P2 - Professional
Business Title (Internal Title) | Assistant Director - IT Services
Campus | Columbia
Work County | Richland
College/Division | Division of Academic Affairs and Provost
Department | PROV Graduate School
State Pay Range | T06
USC Market Range | MRI - $69,913 $87,391 $104,870
Anticipated Hiring Range | Salary commensurate with qualifications
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.
Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | This position serves as the lead ADMIT administrator, ensures accurate document processing, trains new staff on the admissions systema and supports Graduate School IT operations.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Excellent organizational and communication skills, ability to multitask and commitment to customer service. Must be detail oriented and flexible.
Knowledge/Skills/Abilities | Demonstrated proficiency with database and word processing software, such as Access, Excel, Word and Banner. Strong customer service skills.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Excellent organizational and communication skills, ability to multitask and commitment to customer service. Must be detail oriented and flexible.
Knowledge/Skills/Abilities | Demonstrated proficiency with database and word processing software, such as Access, Excel, Word and Banner. Strong customer service skills.
Job Duties
Job Duty | Coordinate with the front office to ensure that documents are entered into the appropriate systems and registration holds are lifted in a timely manner. Provides training and resolves issues as needed.
Essential Function | Yes
Percentage of Time | 30Job Duty | Serves as lead ADMIT administrator. Design and maintain functional layouts and appropriate movement for records to accommodate Graduate School admissions processes. Monitor user access, roles and permissions. Provide training and updated manuals for users. Coordinate with CRM staff, Graduate School APPLYWEB administrator and Graduate School PROSPECT administrator to maintain cohesive use of the integrated products. Monitor the system for flaws or discrepancies in the processes. Create and implement solutions for process-challenges. Train new staff throughout the university on the admissions system.
Essential Function | Yes
Percentage of Time | 40Job Duty | Provides support to Graduate School IT operations. Ensure applications and supporting documents load to BDMS daily; ensure test scores load weekly for GRE, TOEFL,GMAT, MCAT, IELTS and PRAXIS.
Essential Function | Yes
Percentage of Time | 20Job Duty | Provides functional support to general Graduate School operations. Support communication and marketing initiatives; maintain account access to Graduate School social media platforms, Teams channels and listservs.
Essential Function | Yes
Percentage of Time | 10
Essential Function | Yes
Percentage of Time | 30Job Duty | Serves as lead ADMIT administrator. Design and maintain functional layouts and appropriate movement for records to accommodate Graduate School admissions processes. Monitor user access, roles and permissions. Provide training and updated manuals for users. Coordinate with CRM staff, Graduate School APPLYWEB administrator and Graduate School PROSPECT administrator to maintain cohesive use of the integrated products. Monitor the system for flaws or discrepancies in the processes. Create and implement solutions for process-challenges. Train new staff throughout the university on the admissions system.
Essential Function | Yes
Percentage of Time | 40Job Duty | Provides support to Graduate School IT operations. Ensure applications and supporting documents load to BDMS daily; ensure test scores load weekly for GRE, TOEFL,GMAT, MCAT, IELTS and PRAXIS.
Essential Function | Yes
Percentage of Time | 20Job Duty | Provides functional support to general Graduate School operations. Support communication and marketing initiatives; maintain account access to Graduate School social media platforms, Teams channels and listservs.
Essential Function | Yes
Percentage of Time | 10
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 04/14/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.We are only accepting applications submitted by May 30, 2026.The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/204740
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 04/14/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.We are only accepting applications submitted by May 30, 2026.The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/204740
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor's Degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience?
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
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