Lehigh University is hiring an A/R Systems Support Coordinator to support the Bursar’s Office by maintaining the accuracy of financial data in Banner AR for student and non-student accounts. The role involves collaborating with various university departments, managing billing processes, and serving as a key contact for student health insurance plans while providing backup support within the office.
Highlights
Ensure accuracy and integrity of Banner AR through data validation, testing, and processing of account receivable tasks.
Utilize reporting tools and Access for financial data analysis and maintain technical documentation and office website.
Manage revenue and expenses, reconcile accounts, and oversee non-student billing and collections.
Coordinate with departments such as Housing and Greek Life to process charges and deposits.
Serve as liaison for student health insurance plans including enrollment and compliance management.
Provide customer support via multiple communication channels and assist with payment plans and emergency loans.
Required skills include experience with accounts receivable, billing processes, and strong communication abilities.
Qualifications include an Associate or Vocational/Technical Degree (Bachelor’s preferred) and 3-5 years of related experience.
Compensation range: $44,600 - $53,530 (Grade 8, 37.5 hours per week), subject to experience.
Must pass standard background checks and a credit check due to financial responsibilities.