New York University
Assistant Director, Alumni Metrics & Business Performance
🇺🇸
Hybrid - New York, NY
🕑
Full-Time
💰
$95K - $115K
💻
Other
🗓️
March 17th, 2026
CRM
Power BI
SQL
Edtech.com's Summary
New York University is hiring an Assistant Director, Alumni Metrics & Business Performance. The role involves interpreting complex data to identify trends and opportunities that enhance alumni engagement, developing tracking models, and preparing reports for university leadership. The position also partners with stakeholders to optimize data-driven strategies for alumni and donor engagement.
Highlights
- Analyze and interpret large data sets to uncover alumni engagement trends and opportunities.
- Develop and maintain models tracking alumni behavior and donor journeys.
- Prepare reports and presentations for university leadership and industry organizations such as CASE.
- Ensure accuracy and consistency across reporting systems.
- Collaborate with internal and external stakeholders to support data-driven decision-making.
- Required skills include advanced Microsoft Excel, data visualization tools (e.g., Tableau, Power BI), and familiarity with SQL.
- Preferred experience with CRM platforms such as BBCRM.
- Requires a Bachelor's degree and at least 5 years of experience in business intelligence, statistics, or analysis, with a preference for supervisory experience.
- Annual salary range of $95,000 to $115,000, excluding bonuses and incentives.
- Position is part of University Development and Alumni Relations, supporting fundraising efforts aligned with university goals.
Assistant Director, Alumni Metrics & Business Performance Full Description
Position Summary:
University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The personnel of UDAR work university-wide as well as within individual schools and colleges of the University to discover, motivate, cultivate, solicit, and steward alumni, parents, faculty, and friends for immediate, long-range, and future financial support, through gifts and pledges to the University, for critical operations such as student aid, faculty support, academic and research program development, and facilities and infrastructure. UDAR's endeavors raise funds for immediate University use and also for the University's endowment.
The Assistant Director, Alumni Metrics & Business Performance will interpret, project manage, and make recommendations on large, complex, and highly detailed information banks to uncover trends and opportunities that inform alumni engagement strategies. Develop and maintain models that track alumni behavior and support alumni and donor journeys. Monitor and inform accuracy and consistency across reporting systems. Monitor and project engagement trends, establish measurable baselines, track key findings, and provide insights to enhance and optimize alumni and donor engagement. Prepare reports and presentations for university leadership and industry organizations, including Council for the Advancement and Support of Education (CASE), to benchmark performance and measure success. Partner with internal and external stakeholders to optimize data-driven decision-making, and create strategies related to alumni engagement metrics collection and management.
UDAR encourages work-life integration for our employees, therefore this position is eligible for a hybrid work arrangement.
Qualifications:
Qualifications:
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree
Required Experience:
5+ years related experience in business intelligence, statistics, analysis, or an equivalent combination of experience and education
Preferred Experience:
7+ years relevant experience including supervisory experience, adept at reporting up and across for high performing, highly collaborative teams
Required Skills, Knowledge and Abilities:
Ability to interpret, dissect, and report out on areas of insight and measurement
Bachelor's Degree
Preferred Education:
Master's Degree
Required Experience:
5+ years related experience in business intelligence, statistics, analysis, or an equivalent combination of experience and education
Preferred Experience:
7+ years relevant experience including supervisory experience, adept at reporting up and across for high performing, highly collaborative teams
Required Skills, Knowledge and Abilities:
Ability to interpret, dissect, and report out on areas of insight and measurement
Experience managing and cleaning large amounts of information using Microsoft Excel
Experience with visualization tools
Ability to closely partner with colleagues who have a strong proficiency in analytical tools, such as SQL, Excel, and visualization software (e.g., Tableau, Power BI)
Excellent problem-solving skills and attention to detail
Ability to communicate complex findings in a clear and understandable manner
Strong knowledge of business operations and key performance indicators
Ability to work independently and in teams in a fast-paced environment
Preferred Skills, Knowledge and Abilities:
Experience with BBCRM or another customer relations management (CRM) platform Additional Information:
Preferred Skills, Knowledge and Abilities:
Experience with BBCRM or another customer relations management (CRM) platform Additional Information:
In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $95,000.00 to USD $115,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
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