North Central College
Assistant Director of Financial Aid
🇺🇸 Naperville, IL
🕑 Full-Time
💰 $48K - $52K
💻 Financial Aid
🗓️ June 19th, 2025
Edtech.com's Summary
North Central College is hiring an Assistant Director of Financial Aid. This role supports the Director of Financial Aid in managing student financial assistance programs by processing applications, overseeing federal, state, and institutional programs, and providing excellent customer service to students and school constituencies.
Highlights
- Process financial aid applications including verification, packaging, professional judgment, and Title IV returns.
- Oversee federal, state, and institutional financial aid programs.
- Promote a collaborative, adaptable, and forward-thinking team environment.
- Deliver timely and accurate customer service via in person, phone, and email.
- Handle electronic processing with federal and state systems such as GAP, COD, NSLDS, FAA.
- Maintain knowledge of federal and state financial aid regulations and trends.
- Require strong written and verbal communication skills and ability to collaborate with diverse constituents.
- Must have 3-5 years of student financial aid experience at the counselor level or higher and a baccalaureate degree.
- Salary range: $48,000-$52,000 with a comprehensive benefits package including medical, dental, vision, retirement, and tuition waiver.
- Reports to Director of Financial Aid within Enrollment Management and Marketing division.
Assistant Director of Financial Aid Full Description
Assistant Director of Financial Aid
Posting Number | S000906
Position Title | Assistant Director of Financial Aid
Department | Financial Aid
Division | Enrollment Management and Marketing
Supervisor Title | Director of Financial Aid
Status | Full Time Regular
Salary Range | $48,000-$52,000
Position Summary | To assist the Director of Financial Aid in the operation of the student financial assistance program at North Central College.
Description of Key Responsibilities
All members of the financial aid team will be cross-trained to provide the following support to the office’s function. The depth and extent of time each member will individually perform each duty, will be determined based on business needs and an ongoing evaluation of workload and team functions. Among his/her duties, each team member will have a set of core functions for which they serve a primary role, but also be able to support other constituencies as needed at peak times of the cycle.
Perform processing of financial aid applications; including verification, packaging, resolution of over awards, professional judgment assessments, and Title IV returns Provide oversight of federal, state, and institutional programs Lead efforts to create a collaborative, adapting, forward thinking team of professionals Offer exceptional customer service in a timely and accurate manner to prospective students, as well as school constituencies, in person, or via phone or email. Assist in performing the electronic processing activities with federal and state governments, and demonstrate initiative and flexibility with required systems. Demonstrate and reflect an understanding of and commitment to the mission and core values of North Central College. Engage in professional behavior that enables the achievement of individual work responsibilities while fully and positively supporting the dynamics and progress of the entire financial aid team. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. Other job-related duties as appropriately assigned.
Required Knowledge, Skills and Abilities
An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.Deep knowledge of state and federal financial aid regulations; maintains an awareness of proposed changes and trends required.
Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves. Experience utilizing federal and state electronic systems (such as GAP, COD, NSLDS, FAA). Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
Distinguishing Characteristics
The Assistant Director of Financial Aid is a member of a small team that performs a key role in the College’s mission and strategic goals. The availability of financial assistance is often the determining factor in a student’s decision to attend and remain at North Central. The person in this position must possess knowledge of current federal and state regulations financial assistance; evaluate financial aid applications including verification, packaging, over awards, and professional judgment; and provide exceptional customer service via in-person, email, and by phone. This person will share responsibility in fostering a collaborative, cross-trained team committed to serving students.
Education/Training | A baccalaureate degree in related field required
Experience | 3-5 years’ experience in student financial aid at the counselor level or higher
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Position Title | Assistant Director of Financial Aid
Department | Financial Aid
Division | Enrollment Management and Marketing
Supervisor Title | Director of Financial Aid
Status | Full Time Regular
Salary Range | $48,000-$52,000
Position Summary | To assist the Director of Financial Aid in the operation of the student financial assistance program at North Central College.
Description of Key Responsibilities
All members of the financial aid team will be cross-trained to provide the following support to the office’s function. The depth and extent of time each member will individually perform each duty, will be determined based on business needs and an ongoing evaluation of workload and team functions. Among his/her duties, each team member will have a set of core functions for which they serve a primary role, but also be able to support other constituencies as needed at peak times of the cycle.
Perform processing of financial aid applications; including verification, packaging, resolution of over awards, professional judgment assessments, and Title IV returns Provide oversight of federal, state, and institutional programs Lead efforts to create a collaborative, adapting, forward thinking team of professionals Offer exceptional customer service in a timely and accurate manner to prospective students, as well as school constituencies, in person, or via phone or email. Assist in performing the electronic processing activities with federal and state governments, and demonstrate initiative and flexibility with required systems. Demonstrate and reflect an understanding of and commitment to the mission and core values of North Central College. Engage in professional behavior that enables the achievement of individual work responsibilities while fully and positively supporting the dynamics and progress of the entire financial aid team. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. Other job-related duties as appropriately assigned.
Required Knowledge, Skills and Abilities
An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.Deep knowledge of state and federal financial aid regulations; maintains an awareness of proposed changes and trends required.
Strong written and verbal communications with proven ability to maintain collaborative relationships with internal and external constituents in order to provide support for the office and the students it serves. Experience utilizing federal and state electronic systems (such as GAP, COD, NSLDS, FAA). Ability to quickly grasp knowledge of the College organization and operation, both administratively and academically, relating to financial aid. Ability to deal with several tasks and work with a large number of individuals concurrently, often without direct supervision. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
Distinguishing Characteristics
The Assistant Director of Financial Aid is a member of a small team that performs a key role in the College’s mission and strategic goals. The availability of financial assistance is often the determining factor in a student’s decision to attend and remain at North Central. The person in this position must possess knowledge of current federal and state regulations financial assistance; evaluate financial aid applications including verification, packaging, over awards, and professional judgment; and provide exceptional customer service via in-person, email, and by phone. This person will share responsibility in fostering a collaborative, cross-trained team committed to serving students.
Education/Training | A baccalaureate degree in related field required
Experience | 3-5 years’ experience in student financial aid at the counselor level or higher
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Posting Detail Information
EEO Statement | North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you authorized to work in the US?
- YES
- NO
- * Will you now or in the future require sponsorship for work authorization?
- YES
- NO
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Interest
Optional Documents
North Central College
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
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