Edtech.com's Summary

Yeshiva University is hiring an Assistant Director of Student Aid to manage graduate student aid counseling and oversee loan, TAP, and Pell programs within the Office of Student Finance. The role provides one-on-one financial aid counseling across phone, email, text, and in-person channels while working closely with the Registrar, Admissions, and Student Accounts teams. It also supports online graduate programs and financial aid presentations, including orientation sessions.

Highlights

Provides professional student aid counseling to students and families across phone, email, text, and in-person channels.
Holds managerial responsibility for counseling graduate students in the Office of Student Finance.
Supports exclusively online academic programs and their online student population.
Assists with creating, managing, and editing Student Aid online and print materials.
Participates in financial aid presentations and graduate program orientation sessions.
Tracks and processes federal c-flags, verifications, budget adjustments, consortium agreements, and FERPA release forms.
Assists with financial aid packaging and fund allocations, including federal loans, scholarships, and grants.
Runs reports, processes loans, and tracks loan proceeds received.
Pays $66,300-$67,000 per year.
Requires a bachelor’s degree and 3 years of related experience, plus working knowledge of Title IV financial aid rules.
Offers the opportunity to work remotely with flexible hours outside published office hours.

Assistant Director of Student Aid Full Description

Position Summary:

The Assistant Director of Student Aid provides professional counseling services to students and parents on a continuous basis; has specific managerial responsibility for graduate programs and other assigned student aid programs (loans, TAP, Pell, etc.). Works very closely with other offices throughout the University.

Position Responsibilities:

Provide professional student aid counseling to students and families. Phone, voicemail, email, text, in-person, and other emerging platforms of counseling required.
Managerial responsibility for counseling graduate students and helping shape the service provided to them by the Office of Student Finance.
Be comfortable working with exclusively online programs and having an understanding of the nuances of the online population.
Will provide the opportunity to work remotely and possibly keep hours other than the published office hours.
Assist the Associate Director with creating, managing, and editing Student Aid online and print materials.
Participate in financial aid related presentations, including orientation sessions for graduate programs both in-person and online relating to financial aid and open houses.
Track, manage, and process the following: all federal c-flags, federal verifications, budget adjustments, consortium agreements, FERPA release forms, 3rd Party and external grant forms.
Assist the Director with financial aid packaging and fund allocations, including federal student loans, institutional scholarships, grants, and loans, and award letter generation.
Run reports, process loans, and track loan proceeds received.
Work closely with the Student Accounts staff, paying attention to resolving student inquiries regarding loan disbursements.
Work closely with Registrar and Admission staff on a daily basis as needed.
Work at other campuses in NYC as needed.

Experience & Education Background:

Bachelor’s degree required, and 3 years of related experience is required.
Must have thorough and working knowledge of Title IV financial aid rules and regulations.
Must be comfortable working with various computer software programs and platforms within the University and externally, which may include Banner, Teams, Outlook, Excel, Word, PowerPoint, COD, NSLDS, and other 3rd-party websites.

Skills & Competencies:

Speaks clearly and expresses self well in one-on-one conversations and groups.
Develops effective written communications and uses them appropriately.
Demonstrates genuine caring and empathy through personal demeanor and approach.
Interacts and proactively shares information with internal and external contacts where appropriate.
Develops effective relationships with peers, students and employees.
Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion.
Identifies, defines and analyzes information and situations before recommending a course of action.
Effectively manages own time and resources.
Seeks to apply technology and innovation to improve efficiency and solve problems.

Salary Range:

66,300 - 67,000

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.

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Assistant Director of Student Aid

Edtech.com's Summary

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