Stephen F. Austin State University
Assistant to the Director (Center for Teaching & Learning)
🇺🇸 Nacogdoches, TX
🕑 Full-Time
💰 TBD
💻 Learning & Development
🗓️ June 25th, 2025
LMS
Edtech.com's Summary
Stephen F. Austin State University is hiring an Assistant to the Director (Center for Teaching & Learning). This role involves coordinating and overseeing administrative support operations, assisting with budget planning and monitoring, and providing end user support for the university's learning management system. The position requires independent judgment and collaboration with faculty, staff, and students while reporting to the director.
Highlights
- Provide support for the university’s learning management system (LMS) to faculty, staff, and students via multiple communication channels.
- Coordinate and evaluate departmental administrative operations to ensure compliance with laws and university policies.
- Assist with budget review, development, financial reporting, and monitoring departmental expenditures.
- Organize departmental travel, meetings, conferences, and events.
- Maintain departmental personnel files, policies, records, and coordinate records retention.
- Collaborate within and outside the department to optimize end user support experience.
- Required knowledge of administrative procedures, university policies, and ability to use computer applications including spreadsheets, databases, and word processing software.
- Requires high school diploma or equivalent with five years of related experience; bachelor's degree and higher education experience preferred.
- Experience in general office practices, customer service, handling confidential information, and learning management systems like Brightspace by D2L preferred.
- Position is security- and IT-sensitive requiring a criminal background check and adherence to security policies.
Assistant to the Director (Center for Teaching & Learning) Full Description
Assistant to the Director (Center for Teaching & Learning)
Job Title | Assistant to the Director (Center for Teaching & Learning)
Full Time/Part Time | Full Time
FLSA | Non-Exempt
General Job Description
This is an administrative position responsible for coordinating and overseeing administrative support operations within the department. Responsible for assisting with budget planning, forecasting, and monitoring; and planning, organizing, and performing a wide variety of administrative activities. Responsible for providing end user support for the university’s learning management system. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the director.
Essential Job Functions
1. Provides support for the university’s learning management system (LMS) to faculty, staff and students in person and by phone, email and web conferencing platform.
2. Plans, organizes, coordinates, and evaluates departmental administrative operations to ensure compliance with applicable federal, state, and local laws, rules, and regulations and university policies and procedures.
3. Assists with budget review and development, posts and reconciles accounts, prepares financial reports and cost analyses, verifies the accuracy of data and entries, and monitors expenditures to maintain a sound financial status for the department.
4. Coordinates office travel and provides oversight of departmental travel.
5. Initiates and processes requisitions for purchases; maintains requisitions for purchasing inventory of equipment and supplies.
6. Schedules, coordinates, and assists with meetings, conferences, and other events.
7. Collaborates with colleagues within and outside the department to provide optimal end user support experience.
8. Maintains departmental personnel files as well as departmental policies and procedures.
9. Coordinates records maintenance and retention for departmental administrative operations.
10. Maintains currency of knowledge and skills through professional development activities and independent research.
Non-Essential Job Functions
1. May serve on department or campus-wide committees, as assigned.
2. Assists with special projects, as assigned.
3. Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities
The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
1. Knowledge of, or ability to learn, university policies and procedures.
2. Knowledge of administrative and clerical procedures and systems such as files and records management, forms creation and design, and other office procedures and terminology.
3. Knowledge of, or ability to learn, end user support for university learning management system.
4. Skill in the use of computer applications including spreadsheet, database, presentation and word processing software.
5. Skill in typing with minimal errors.
6. Ability to learn office and university-specific software.
7. Ability to communicate effectively with skill and tact in both oral and written form.
8. Ability to understand and interpret policies and procedures accurately.
9. Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
10. Ability to work collaboratively with faculty, staff and students to achieve specific goals and meet deadlines.
11. Ability to deliver positive customer service experiences.
12. Ability to work successfully as a member of a team.
13. Ability to set priorities and complete assignments on time with high attention to detail.
14. Ability to identify problems, evaluate alternatives, and implement effective solutions.
15. Ability to work with and maintain confidential information.16. Ability to accurately prepare and maintain records, files, minutes, and reports.
Physical Demands |
Required Education | High school diploma or equivalent is required.
Required Experience and Training | Five years of related experience is required. Experience in general office practices and procedures is required. Customer service experience is required. Experience handling confidential information is required. Candidates who do not meet the experience requirement but have a Bachelor’s degree in a related field may also be considered on a basis set forth by the Department of Human Resources.
Preferred Qualifications | Bachelor’s degree is preferred. Experience in higher education is preferred. Experience in learning management systems such as Brightspace by D2L is preferred.
Special Conditions for Eligibility | This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to the Computer and Network Security policy.
Min Pay Rate |
Mid Pay Rate |
Salary Information | Salary Grade - 14
Specific Job Requirements/Duties for this Posting |
Is Background Check Required? | Yes
Benefit and Retirement Eligibility | This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.
EEO Statement | Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.
Full Time/Part Time | Full Time
FLSA | Non-Exempt
General Job Description
This is an administrative position responsible for coordinating and overseeing administrative support operations within the department. Responsible for assisting with budget planning, forecasting, and monitoring; and planning, organizing, and performing a wide variety of administrative activities. Responsible for providing end user support for the university’s learning management system. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the director.
Essential Job Functions
1. Provides support for the university’s learning management system (LMS) to faculty, staff and students in person and by phone, email and web conferencing platform.
2. Plans, organizes, coordinates, and evaluates departmental administrative operations to ensure compliance with applicable federal, state, and local laws, rules, and regulations and university policies and procedures.
3. Assists with budget review and development, posts and reconciles accounts, prepares financial reports and cost analyses, verifies the accuracy of data and entries, and monitors expenditures to maintain a sound financial status for the department.
4. Coordinates office travel and provides oversight of departmental travel.
5. Initiates and processes requisitions for purchases; maintains requisitions for purchasing inventory of equipment and supplies.
6. Schedules, coordinates, and assists with meetings, conferences, and other events.
7. Collaborates with colleagues within and outside the department to provide optimal end user support experience.
8. Maintains departmental personnel files as well as departmental policies and procedures.
9. Coordinates records maintenance and retention for departmental administrative operations.
10. Maintains currency of knowledge and skills through professional development activities and independent research.
Non-Essential Job Functions
1. May serve on department or campus-wide committees, as assigned.
2. Assists with special projects, as assigned.
3. Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities
The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
1. Knowledge of, or ability to learn, university policies and procedures.
2. Knowledge of administrative and clerical procedures and systems such as files and records management, forms creation and design, and other office procedures and terminology.
3. Knowledge of, or ability to learn, end user support for university learning management system.
4. Skill in the use of computer applications including spreadsheet, database, presentation and word processing software.
5. Skill in typing with minimal errors.
6. Ability to learn office and university-specific software.
7. Ability to communicate effectively with skill and tact in both oral and written form.
8. Ability to understand and interpret policies and procedures accurately.
9. Ability to establish and maintain a good rapport with university faculty and staff, students, and the general public.
10. Ability to work collaboratively with faculty, staff and students to achieve specific goals and meet deadlines.
11. Ability to deliver positive customer service experiences.
12. Ability to work successfully as a member of a team.
13. Ability to set priorities and complete assignments on time with high attention to detail.
14. Ability to identify problems, evaluate alternatives, and implement effective solutions.
15. Ability to work with and maintain confidential information.16. Ability to accurately prepare and maintain records, files, minutes, and reports.
Physical Demands |
Required Education | High school diploma or equivalent is required.
Required Experience and Training | Five years of related experience is required. Experience in general office practices and procedures is required. Customer service experience is required. Experience handling confidential information is required. Candidates who do not meet the experience requirement but have a Bachelor’s degree in a related field may also be considered on a basis set forth by the Department of Human Resources.
Preferred Qualifications | Bachelor’s degree is preferred. Experience in higher education is preferred. Experience in learning management systems such as Brightspace by D2L is preferred.
Special Conditions for Eligibility | This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to the Computer and Network Security policy.
Min Pay Rate |
Mid Pay Rate |
Salary Information | Salary Grade - 14
Specific Job Requirements/Duties for this Posting |
Is Background Check Required? | Yes
Benefit and Retirement Eligibility | This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.
EEO Statement | Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.
Posting Detail Information
Posting Number | S2025-109
Candidates Eligible to Apply | Open to all qualified applicants
Number of Positions Available | 1
Posted Date | 06/20/2025
Review Start Date |
Close Date |
Work Schedule |
Open Until Filled | Yes
Special Instructions to Applicants |
Posting Quick Link | https://careers.sfasu.edu/postings/13127
Candidates Eligible to Apply | Open to all qualified applicants
Number of Positions Available | 1
Posted Date | 06/20/2025
Review Start Date |
Close Date |
Work Schedule |
Open Until Filled | Yes
Special Instructions to Applicants |
Posting Quick Link | https://careers.sfasu.edu/postings/13127
Contact Information
Contact Name | Cindy Kilpatrick
Contact Phone | (936)468-4203
Contact Email | Cynthia.Kilpatrick@sfasu.edu
Contact Information | Applicants will be contacted by the hiring department if selected for an interview If you have specific questions about this job posting, please contact HR at (936) 468-2304.
Contact Phone | (936)468-4203
Contact Email | Cynthia.Kilpatrick@sfasu.edu
Contact Information | Applicants will be contacted by the hiring department if selected for an interview If you have specific questions about this job posting, please contact HR at (936) 468-2304.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Which of the following best represents your education background?
- Completed High School Diploma or GED
- Completed some college
- Completed Associates Degree
- Completed Bachelor's Degree
- Completed Master's Degree
- Completed Doctoral Degree or ABD
- If you completed a college degree, please indicate your major field of study.
(Open Ended Question) - * Which of the following best represents the number of years experience you possess relating directly to the job to which you are applying?
- Less than one
- One to two
- Three to four
- Five to six
- Seven to eight
- Nine or more
- * Do you have prior experience in general office practices and procedures?
- Yes
- No
- * Do you have experience working with confidential information?
- Yes
- No
- * Please describe any previous experience you have working in a customer service environment.
(Open Ended Question) - * How many years' experience, if any, do you have with learning management systems (such as Brightspace by D2L)?
(Open Ended Question)
Documents Needed To Apply
Required Documents
- Resume
- Cover Letter
- List of References
Optional Documents
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