West Kentucky Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
Job Summary
The Manager of Enrollment Services leads and coordinates all admissions, registration, and recruitment activities to support student access and enrollment growth. This role ensures efficient processes, data-driven strategies, and excellent customer service to meet the college’s enrollment goals.
Job Duties:Student Recruitment:• Implement recruitment strategies tailored to attract both traditional and non-traditional students.
• Represent the college at high school visits, career fairs, community events, and industry-related gatherings.
• Cultivate relationships with school counselors, community organizations, employers, and other key stakeholders.
Outreach and Engagement:• Plan and host on-campus and virtual events such as open houses, information sessions, and campus tours.
• Collaborate with faculty and staff to highlight academic programs, support services, and career pathways.
• Build partnerships with community organizations in service area to increase awareness of programs designed for adult learners.
• Work closely with team members to align recruitment strategies with the college’s institutional enrollment goals.
Admissions Support:• Guide prospective students through the admissions process, including application, financial aid, and course registration.
• Provide personalized support to address the unique needs of traditional and non-traditional students.
• Track and follow up with prospective students to ensure completion of necessary enrollment steps.
• Enroll high school students in GEN100 and dual credit classes as Dual Credit Facilitator.
Data Management and Reporting:• Maintain accurate records of recruitment calendar to include events, leads, and student interactions in the college’s CRM system.
• Analyze recruitment data and provide reports to leadership when needed, identify trends in recruitment for traditional students and adult learners.
Collaboration:• Partner with academic departments to ensure alignment between recruitment efforts and program availability.
• Support retention efforts by connecting enrolled students with academic and support resources.
Professional Development:• Stay informed about industry trends, workforce needs, and changes in higher education policy.
• Attend professional development workshops and conferences related to student recruitment and higher education.
Minimum Qualifications:
• Bachelor’s degree in education, communications, marketing, or a related field.
• Proven experience in recruitment, admissions, marketing, or student services (experience in higher education preferred).
• Excellent interpersonal and communication skills, with the ability to connect with diverse audiences.
• Strong organizational and time management skills.
• Proficiency in technology tools such as CRM systems, social media, and Microsoft Office Suite.
• Willingness to travel occasionally and work flexible hours to include some evenings and weekends.
• Must have a valid driver's license.
Preferred Qualifications:
• Experience working with traditional and non-traditional student populations.
• Knowledge of community college programs, services, and the admissions process.
• Knowledge of community organizations and area high schools.
Additional Skills Requested:
• Initiative and creativity in designing recruitment strategies and events.
• Strong customer service orientation and problem-solving skills.
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.