OneStop Advisor (Enrollment Management)

🇺🇸 Hybrid - Gainesville, FL

🕑 Full-Time

💰 $44K

💻 Enrollment

🗓️ October 9th, 2025

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management). This role involves delivering centralized student enrollment services and support by collaborating with multiple university offices, managing high-volume student inquiries via various platforms, and resolving complex cases. The advisor also mentors student assistants and contributes to process improvements within the OneStop Enrollment Services unit.

Highlights

Serve as the front line for admissions, registration, financial aid, scholarships, and billing inquiries through phone, in-person, email, and Gator360.
Explain academic programs, university systems, and relevant policies clearly to students.
Manage and document high-volume routine requests and investigate complex issues across student record systems.
Provide guidance, mentorship, and training to student assistants in the service area.
Contribute to process improvements and special projects as assigned.
Requires a bachelor's degree or equivalent education and experience.
Familiarity with PeopleSoft, Gator360, or similar student records systems is a plus but not required; training is provided.
Strong customer service, communication, and interpersonal skills essential.
Annual salary is $43,888 with benefits including health, dental, vision insurance, retirement plans, paid time off, and tuition assistance.
Works collaboratively with University Registrar, Admissions, Student Financial Aid, Scholarships, and University Bursar offices.