OneStop Advisor (Enrollment Management)

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $44K

💻 Enrollment

🗓️ October 9th, 2025

Edtech.com's Summary

The University of Florida is hiring a OneStop Advisor (Enrollment Management). The role involves providing frontline student enrollment services across admissions, registration, financial aid, and billing, coordinating with multiple departments to resolve issues, and supporting and training student assistants to maintain high service standards.

Highlights

Serve as primary contact for admissions, registration, financial aid, scholarships, and billing inquiries via phone, email, and in-person.
Explain academic programs, university systems, and federal/state/university policies to students.
Manage high volumes of routine requests and document interactions in case management software.
Research and resolve complex cases by collaborating with multiple student records systems and offices.
Provide mentorship and training to student assistants; offer second-tier support on escalated cases.
Contribute to process improvements and participate in special projects as assigned.
Bachelor’s degree or equivalent combination of education and experience required.
Preferred familiarity with financial aid, registrar, admissions, or billing services and knowledge of student records systems such as PeopleSoft or Gator360.
Annual salary of $43,888, with health, dental, vision insurance, state retirement plans, paid time off, tuition assistance, and public service loan forgiveness eligibility.
Work within a collaborative environment involving the University Registrar, Admissions, Student Financial Aid, Scholarships, and University Bursar offices.