Edtech.com's Summary

Boston University is hiring an Associate Director, Admissions Operations & Systems, Questrom, Graduate Admissions & Financial Aid to run the operations and data systems behind graduate admissions at the Questrom School of Business. The role manages the admissions workflows and data infrastructure that support graduate program recruitment, evaluation, and enrollment, and serves as the main contact for the Graduate Enrollment team and the Slate CRM platform. It reports to the Director of Operations and works closely with admissions leadership on data accuracy and the applicant experience.

Highlights

Manage the admissions operations, data infrastructure, and system oversight that support graduate program recruitment, evaluation, and enrollment at Questrom.
Serve as the primary liaison to the Graduate Enrollment team and the Slate CRM platform, ensuring effective integration, data governance, and operational consistency across admissions touchpoints.
Provide technical leadership on admissions systems, application operations, and analytics initiatives, working with admissions leadership and cross-functional partners to support data accuracy and informed decision-making.
Bachelor's degree required, with 3 to 5 years of work experience preferred, including 3 or more years in operations, systems administration, business process management, or higher education.
Proven track record of managing complex operational workflows, system integrations, and cross-functional projects.
Strong data analysis and reporting skills using tools such as Microsoft Excel, SQL, or BI platforms like Tableau and Power BI.
Hands-on experience with CRM systems, enterprise software, or relational databases, where experience with Slate or Salesforce is a plus, along with an understanding of data governance, security, and process compliance.
Technical agility and interest in applying emerging technologies, process automation, and system enhancements to admissions operations.
Excellent written and verbal communication skills, including the ability to translate technical concepts for non-technical stakeholders and to manage competing priorities across teams.
Full-time, regular position at 595 Commonwealth Ave in Boston, with an expected hiring range of $71,700 to $93,375.

Associate Director, Admissions Operations & Systems, Questrom, Graduate Admissions & Financial Aid Full Description

Category

Charles River Campus --> Professional

Job Location

Boston, MA, United States

Posted Date

10/28/2026

Salary Grade

Grade 49

Expected Hiring Range Minimum

$71,700.00

Expected Hiring Range Maximum

$93,375.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

As a key member of the Questrom Graduate Admissions Operations team, reporting to the Director of Operations, the Associate Director manages the admissions operations, data infrastructure, and system oversight that supports graduate program recruitment, evaluation, and enrollment activities. This role serves as the primary liaison to the Graduate Enrollment team and Slate CRM platform, ensuring effective integration, data governance, and operational excellence across admissions touchpoints. The Associate Director provides technical leadership on admissions systems, application operations, and analytics initiatives, working closely with Admissions leadership, Graduate Enrollment, and cross-functional partners to ensure data accuracy, informed decision-making, and an exceptional candidate experience.

Required Skills

Bachelor's degree, required 3-5 years' work experience, preferred.
Preferred: 3+ years of professional experience in operations, systems administration, business process management, higher education, or a related functional domain.
Proven track record of managing complex operational workflows, system integrations, and cross-functional projects.
Strong proficiency in data analysis, reporting, and tools such as Microsoft Excel, SQL, or BI platforms (e.g., Tableau, Power BI) Hands-on experience with CRM systems, enterprise software, or relational databases (experience with platforms like Slate or Salesforce is a plus)
Understanding of core data management principles, including data governance, security, and process compliance.
Technical agility and an interest in leveraging emerging technologies, process automation, or system enhancements.
Strong analytical, critical-thinking, and project management skills.
Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders.
Demonstrated ability to manage competing priorities, collaborate across cross-functional teams, and adapt to evolving organization.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

This position is located at 595 Commonwealth Ave, Questrom School of Business, Boston, MA, United States.

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Associate Director, Admissions Operations & Systems, Questrom, Graduate Admissions & Financial Aid

Edtech.com's Summary

Associate Director, Admissions Operations & Systems, Questrom, Graduate Admissions & Financial Aid Full Description

Temporary Admissions Specialist, College of Liberal and Professional Studies

Variable Hours Officer - Auxiliary Admissions Reader

Graduate Program Admissions and Recruitment Coordinator (PharmD)

Director of Graduate Recruitment

Enrolment Services Advisor