Edtech.com's Summary

Elon University is hiring a Director of Graduate Recruitment. The role leads a team that coordinates recruitment, admissions review, and enrollment steps for Elon's graduate and professional programs (all but the law program), working with program staff and directly supervising the Assistant Directors of Graduate Admissions. The director also sets standards for application review and plans events that build awareness among prospective students.

Highlights

Manage the graduate admissions review process for programs offered through central campus, coordinating the processing and equitable review of applications and setting standards for file evaluation.
Serve on admissions committees and work with the Dean and program committees to assess whether admissions rubrics and criteria predict applicant success, building industry best practices and regulatory requirements into the process.
Train and supervise admissions staff on recruitment strategy, event execution, and customer service, including managing direct reports' workloads, territory assignments, and professional development.
Work with the admissions operations team on the business processes that keep CRM and integrated-system data accurate, and set standards for follow-up and automated communication flows using tools such as Slate and AI.
Build an editorial calendar of events that promote recruitment, engagement, and enrollment, and lead awareness events for prospective students, community members, and advisors.
Set recruitment priorities, decide where team members attend high-importance engagement opportunities, and present annual competitor analyses to the team and stakeholders.
Contribute thought leadership through speaking engagements on admissions and higher education, and attend professional development conferences.
Bachelor's degree and at least 8 years of progressively responsible higher education admissions experience, including territory travel, budget management, and experience with file review training, rubric development, and holistic admissions.
Master's degree in business, management, leadership, sales, higher education, or a related field is strongly preferred, along with 10 years of experience and experience with highly competitive, health sciences, or small-cohort graduate programs and with Slate.
Knowledge of the higher education landscape, industry hiring trends and disparities, and holistic admissions best practices is required, with membership in an admissions organization such as NAGAP, AACRAO, or NACAC preferred.

Director of Graduate Recruitment Full Description

Title:

Director of Graduate Recruitment

Position Type:

Staff Full-Time

Hours Per Week:

VP Area:

Admissions and Financial Aid

Department:

Graduate Admissions

Location:

Queens Campus - Charlotte

Position Summary

This position is responsible for leading a team that works with the graduate admission/program staff in coordinating all aspects of the recruitment, admissions review, and matriculation checklists for Elon's graduate and professional programs, with the exception of the Law program. This position directly supervises the Assistant Directors of Graduate Admissions responsible for student-facing recruitment and admissions activities.

Minimum Required Education and Experience

Bachelor's degree in any relevant field of study with minimum 8 years of experience with the following relevant work experience: Progressively responsible experience in higher education admissions settings. Management of territory travel required, management of a budget required. Experience with admissions file review training, rubric development, and holistic admissions required. Experience with strategic leveraging, and managing/developing professional staff strongly preferred.

Preferred Education and Experience

Master's degree in business, management, leadership, sales, higher education, or related is strongly preferred, 10 years of experience preferred, experience with highly competitive graduate programs, health sciences preferred, experience with mission-driven, small cohort programs preferred. Experience with Slate preferred.

Knowledge, Skills, and Abilities

Knowledge of industry-specific hiring trends and disparities required. Knowledge of industry-specific higher education landscape is required. Knowledge of holistic admissions best practices required. Professional admissions membership or affiliation preferred: NAGAP, AACRAO, NACAC, NACUBO, and any other relevant industry-specific admissions affiliations, such as GNAP, etc.

Job Duties

Process and Team management:

Manage graduate admissions review process for graduate-level programming offered through central campus.
Coordinate the processing and equitable review of graduate applications.
Generate and maintain standards for graduate admissions file evaluation.
Serve on Admissions Committees to determine cohort. Collaborate with Dean and program admissions committees to review admissions rubrics and criteria and assess their ability to predict applicants' ability to be successful in our graduate programs, ensuring industry best practices and regulation requirements are incorporated into process.
Train admissions staff to support recruitment efforts and strategy, oversee program-specific or discipline-specific event execution, and develop team to provide excellent customer service. Fully explore and utilize technologies (new + emerging: AI, Slate, etc.) to further innovate + advance divisional mission.
Develop and maintain customer service and engagement standards by program. Coordinate review training for all elements of admissions review process for all involved parties.
Collaborate with admissions operations team to identify business processes required to accurately populate data in CRM & integrated systems.
Contribute to process solutions with a priority on maintaining an evergreen and nimble data structure. Provide direction and standards relating to follow-up and automated com flow strategy.
Manage Direct reports' workload, territory assignments, and professional development.
Generate training modules as needed, and cross-train team to support the greatest amount of engagement opportunities. Talent management and acquisition, as needed.

Recruitment, Engagement and Communications:

Create editorial calendar of events to promote recruitment, engagement, and enrollment into graduate programs.
Identify staff resources to lead program-, discipline-, and institutional- events to support admissions initiatives. Lead general awareness events for prospective students, community members, and advisor/influencer audiences to increase awareness of comprehensive graduate program offerings at Elon.
Identify recruitment priorities and distribute team resources in order to attend high-importance engagement opportunities. Evaluate annual competitor analysis presentations to team and stakeholders. Provide direction and standards relating to follow-up and automated com flow strategy. Generate standards for global admissions communications sequences. Contribute to validation process of information published in print and web for promotion; Fully explore and utilize technologies (new + emerging: AI, Slate, etc.)

Thought Leadership

Contribute to awareness through thought leadership engagements and speaking opportunities relating to admissions and higher education. Attend professional development conferences.

Duties as assigned

It is understood that a key responsibility (5%) of all positions is to assume additional duties as assigned at the discretion of the supervisor.

Inclusive Community Building

Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon’s foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community.

Non-Discrimination Statement

Elon University does not discriminate on the basis of race, color, or national origin (including shared ancestry or ethnic characteristics), sex (including sexual orientation, gender identity, and pregnancy or related conditions), age, disability, genetic information, religion, veteran’s status, or any other protected basis under applicable law (collectively, “Protected Categories”) in the recruitment and admission of students, the recruitment and employment of faculty and staff, or the operation of any of its programs and activities.

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