Job Description Summary
The Temporary Admissions Specialist will process applications for specific College of Liberal and Professional Studies programs and provide effective communication to applicants and admitted students through prompt and accurate response to inquiries via the admissions system (SLATE), email (Fresh Desk system), and phone. Will also provide smooth hand-off of prospective students and current students questions to program staff. The position requires the temporary employee to be available for 30 hours a week (M-F) for approximately 10 weeks starting in January 2027.
Responsibilities:
The Admissions Specialist (Temporary) supports effective communication to Penn's College of Liberal and Professional Studies applicants and admitted students through prompt and accurate response to inquiries via phone, email (Fresh Desk system), and through smooth hand-off of prospective student questions to program staff. This position processes applications, transcripts, test scores and supporting documentation according to accuracy and timeline targets to support application goals; monitors applicant data in the online application/admission system (SLATE) and other admission systems utilized by the department; updates applicant records; and monitors progress of pending applications until complete.
The position utilizes the many functions within the application systems and collaborates with the program and other admissions and administrative staff. S/he also retrieves applicant data from outside transcript and standardized test services accounts, runs routine application and admissions reports, and routes completed applications to admissions committees for review. The Admissions Specialist (Temporary) posts admissions decision letters and works closely with Admissions System staff to ensure post-decision applicant data and verifications are correct.
Qualifications:
High school diploma or GED and 3 to 5 years of experience or equivalent combination of education and experience is required in an office setting with public/customer contact. Bachelor's degree or some college is preferred; Intermediate understanding of databases, excellent written and oral communication skills; strong typing, organizational, and computer skills; and intermediate level skills in MS Office required.
Experience in an academic environment and knowledge of student record management systems for collecting student data preferred. Experience using SLATE or other CRM strongly preferred.
The position requires the temporary employee to be available for 30 hours a week (M-F) for approximately 10 weeks starting in January 2027.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
School of Arts and Sciences
Pay Range
$7.25 - $20.00 Hourly Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.
Special Requirements
A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.