Edtech.com's Summary

Columbia University is hiring an Associate Registrar, Instructional Support to design and carry out registrar strategy and policy for the School of Professional Studies (SPS) academic programs, reporting to the Deputy University Registrar. The role bridges academic mission and institutional service, coordinating classroom scheduling, course and exam processes, and learning-management-system support across SPS and its partner schools. This is a full-time, Hybrid role based in Manhattanville, New York, paying $100,000-$110,000 per year.

Design and document instructional-support policies and procedures with the Associate Director of Program Planning and Policy, and communicate key deadlines to faculty.
Establish and steward relationships with other Columbia schools (Barnard, SIPA, Law, Business, and others) to obtain and share classroom space and ensure consistent instructional support across joint programming.
Supervise room scheduling, including electronic classrooms, in close collaboration with the Registrar's room scheduling team, and evaluate and implement room-change requests.
Initiate communication for course and exam scheduling in alignment with the Office of the Provost and the Office of the Registrar.
Liaise with the Associate Dean of Academic Affairs and collaborate with the Associate Director of Instructional Support on operational support for all SPS instruction.
Monitor and communicate University policies regarding the learning management system and related technologies.
Facilitate communication with SPS Academic Affairs, program directors, coordinators, faculty, and the Associate Dean of Students on scheduling changes.
Ensure course data in the Courses Management system is accurate and up to date, working closely with academic departments.
Facilitate support and technical assistance for online courses, and work with IT, faculty, and staff to keep academic support systems responsive to teaching and student needs.
Bachelor's degree and five to seven years of related experience required; experience with student information systems and learning management systems is highly desirable.

Associate Registrar, Instructional Support Full Description

Position Summary
Reporting to the Deputy University Registrar, the Associate Registrar, Instructional Support, designs the strategy for and ensures appropriate interfacing with the University Registrar in support of the School of Professional Studies (SPS) academic programs, with a clear understanding of the dual demands of academic mission and institutional service. This role creates and carries out official policies and procedures of the University Registrar, interfaces with other departments within SPS and throughout the University, and participates in related projects as needed.

Responsibilities
Collaborate with SPS Instructional Support to Provide Comprehensive Registrar Support for All Academic Programs

Work closely with the Associate Director of Program Planning and Policy to design and document policies and procedures for instructional support for program directors and faculty.
Work with senior staff to identify and address instructional needs, such as classroom management and classroom reservations, and communicate pertinent deadlines to faculty (grade submissions, academic calendar).
Establish and steward relationships with other Columbia University schools (Barnard, SIPA, Law, Business, etc.) for the purpose of obtaining and sharing space.
Establish and steward institutional-level relationships with other CU schools to assess needs and ensure quality and consistency of instructional support across schools involved in joint programming with SPS.
Establish and steward relationships with the University Registrar, central administration, and SPS administrative offices in support of the SPS Instructional Support team.

Collaborate with SPS Instructional Support to Ensure Effective Operational Support of Academic Programs

In close collaboration with the Registrar's room scheduling team, supervise room scheduling, including electronic classrooms, for all classes.
Evaluate and implement requests for room changes throughout the academic year, and develop new relationships with neighboring institutions to acquire additional space.
Initiate communication for course and exam scheduling and other instructional processes in alignment with the Office of the Provost and the Office of the Registrar.
Liaise with the Associate Dean of Academic Affairs in service of academic administration.
Monitor and communicate University policies and developments regarding the learning management system and related technologies.
Collaborate with the Associate Director of Instructional Support to ensure operational support for all SPS instruction.

Scheduling and Course Oversight

Facilitate ongoing communication with SPS Academic Affairs, Program Directors, coordinators, faculty, and the Associate Dean of Students regarding course scheduling changes.
Work closely with academic departments to ensure course data in the Courses Management system is accurate and up to date.

Other Duties

Work with IT, faculty, and staff to ensure academic support systems fully support teaching faculty and students.
Facilitate support and technical assistance for online courses.
Perform other duties as assigned.

Minimum Qualifications

Bachelor's degree plus a minimum of five to seven years of related experience required.

Preferred Qualifications

Experience with student information systems, learning management systems, and other University systems is highly desirable.

Other Requirements

Clear understanding of the dual demands of academic mission and institutional service, plus excellent interpersonal, oral, and written communication skills.
Ability to mediate problems among constituents.
Proficiency using the full suite of Microsoft Office required.
Demonstrated ability to work collaboratively as part of a team and take initiative to start and complete projects with minimum direction.
Data reporting, data management, and experience with database systems required.
Strong managerial and organizational skills, with the ability to prioritize and multi-task; must be a strategic thinker with an open, collaborative leadership style.
Demonstrated passion for excellent customer service and commitment to exceptional quality. Evening and weekend work sometimes required.

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Associate Registrar, Instructional Support

Edtech.com's Summary

Associate Registrar, Instructional Support Full Description

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