Asst Director for Professional Development &Training
🇺🇸
Columbia, SC
🕑
Full-Time
💰
$49K
💻
Learning & Development
🗓️
August 20th, 2025
Edtech.com's Summary
University of South Carolina is hiring an Assistant Director for Professional Development & Training. This position manages and oversees professional development and training programs for Visitor Center staff, especially the student Ambassador program, supervises the University Ambassador leadership team, and handles visitor services, including recruitment presentations and special events.
Highlights
Manage professional development and training programs for over 100 student Ambassadors annually.
Direct evaluation and assessment of University Ambassadors and Visitor Center programs.
Supervise a leadership team of 18-20 student Ambassadors.
Oversee recruitment, hiring, and programming for University Ambassadors, emphasizing diversity and wellness.
Support full-time staff professional development and training activities, including collaboration on annual training events.
Perform general Visitor Center duties as needed.
Proficiency required in Microsoft Word, Excel, and PowerPoint.
Bachelor’s degree in a related field with at least 3 years of related experience or equivalent combination of education and experience.
Preferred qualifications include higher education or visitor services experience, supervisory experience, and knowledge of university policies.
Starting salary is $49,396 annually, with a full-time, 37.5 hour work week and flexible scheduling including weekends and overtime.
Asst Director for Professional Development &Training Full Description
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by September 5, 2025.
Posting Details
Posting Summary
Logo | Posting Number | STA00690PO25 Job Family | Enrollment Management Job Function | Student Services USC Market Title | Student Services Program Coordinator Link to USC Market Title | https://uscjobs.sc.edu/titles/132683 Job Level | P3 - Professional Business Title (Internal Title) | Asst Director for Professional Development &Training Campus | Columbia Work County | Richland College/Division | Enrollment Management Department | EM USC Visitor Center and Tours State Pay Band | 6 Approved Starting Salary | $49,396 Advertised Salary Range | $49,396 Location of Vacancy | Part/Full Time | Full Time Hours per Week | 37.5 Work Schedule | Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The Assistant Director for Professional Development & Training is responsible for managing and overseeing a comprehensive professional development and training program for all Visitor Center staff, but principally for the student Ambassador program. This position also supervises the University Ambassador leadership team.
The Assistant Director will serve on the management team and have a full range of visitor services responsibilities, including but not limited to representing USC to campus constituents as well as prospective students and their families; responding to visitor services-related inquiries; and assisting with on-campus recruitment presentations, activities, special events, and other recruitment programs as assigned.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials | Preferred Qualifications | Higher education and/or visit services experience. Prior experience in administering training and professional development programs. Prior experience working with a large student worker staff. Supervisory experience. Risk management experience. Knowledge of University policies and procedures. Knowledge/Skills/Abilities | Excellent interpersonal skills, engaging personality, and ability to speak with confidence in front of a diverse constituency base. Possess excellent written and verbal communication skills and be able to make presentations to large and small groups. Ability to prioritize and manage multiple responsibilities concurrently. Ability to work independently and with little direct supervision, but also collaboratively as a member of a team. Knowledgeable of admissions policies and procedures and be familiar with national issues and trends in higher education. Ability to operate a personal computer. Ability to maintain confidential information. Ability to motivate others, negotiate with and persuade others and to tactfully and appropriately interact with prospective students and their families, as well as with campus constituents. Ability to cultivate and manage key relationships. Ability to coordinate and schedule the work of others. Proficiency in Microsoft Word, Excel, and PowerPoint. Some overtime and significant weekend work will be required.
Job Duties
Job Duty | Manage University Ambassador Professional Development and Training Program. This includes development and implementation of ongoing training and professional development programs for 100+ student Ambassadors each year, as well as a separate training program to support each year’s new cohort of Ambassadors. Essential Function | Yes Percentage of Time | 25Job Duty | Direct the ongoing evaluation of University Ambassadors and Visitor Center programs. This includes but is not limited to tour shadowing and tour certification, skills assessment, survey analysis and end-of-semester feedback. Make recommendations to support future training, programming and activities designed to meet Visitor Center and University goals. Essential Function | Yes Percentage of Time | 20Job Duty | Directly supervise University Ambassador Leadership Team, which includes 18-20 student leaders. Essential Function | Yes Percentage of Time | 15Job Duty | Provide oversight for University Ambassadors (UA) programming. This includes but is not limited to overseeing the UA recruitment process and hiring decisions to ensure representation, managing and developing training and programming related to meet the needs of students from various backgrounds; and directing social recognition and mental health and wellness programming. Essential Function | Yes Percentage of Time | 25Job Duty | Provide support for full-time staff professional development and training. This includes serving as primary back-up for collaborating with Office of Undergraduate Admissions to plan and develop annual week-long, cross-departmental professional development and training program for full-time staff; managing and updating Visitor Center staff training manual; and coordinating new staff training and onboarding as needed. Essential Function | Yes Percentage of Time | 10Job Duty | Perform general Visitor Center duties, including portal management, covering the front tour desk and answering telephones as needed. Other duties as assigned. Essential Function | No Percentage of Time | 5
Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1 Desired Start Date | Job Open Date | 08/19/2025 Job Close Date | 09/05/2025 Open Until Filled | No Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by September 5, 2025.
Quicklink for Posting | https://uscjobs.sc.edu/postings/193615 EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
Yes
No
* What experience do you have working with college students? (Open Ended Question)
Applicant Documents
Required Documents
Cover Letter
Resume
List of References and Contact Information
Optional Documents
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