Cleveland State University
Benefits Administrator
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Human Resources
🗓️ July 17th, 2025
Edtech.com's Summary
- Supports employee benefit programs such as health, wellness, and retirement plans.
- Delivers customer service addressing eligibility, enrollment, and claims inquiries.
- Serves as liaison between employees and insurance carriers.
- Maintains compliance with federal and state regulations including ACA, FMLA, COBRA, ADA, and Section 125.
- Requires proficiency with Microsoft Office Suite and preferred experience with ERP systems.
- Minimum qualifications include a bachelor's degree or equivalent work experience in benefit administration.
- Strong skills needed in communication, organization, analytical thinking, project management, and confidentiality.
- Reports to the Department of Human Resources.
- Full-time position requiring 40+ hours per week as needed.
- Requisition Number PT0703652S; application review begins 07/18/2025; open until filled.
Benefits Administrator Full Description
Posting Category | Administrative and Professional
Salary Grade | 06
Salary Plan | Professional Non Bargaining
Hiring Range /Pay Rate |
Department | Department of Human Resources
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary
Supports Cleveland State University’s (CSU) employee benefit programs, including health, wellness, and retirement plans for employees. Delivers high-level customer service through a variety of communication channels, assisting employees with eligibility, enrollment, and claims inquiries. Serves as a liaison between our employees and the carriers and will be responsible for maintaining compliance and data integrity across all systems. Performs other functionally related duties as assigned.
Minimum Qualifications
A bachelor’s degree, preferably in HR, business administration, or related field. Experience in benefit administration. Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
Preferred Qualifications | Experience with Enterprise Resource Planning (ERP) systems.
Knowledge, Skills, and Abilities (KSAs) | Knowledge of all pertinent federal and state regulations, filing and compliance requirements, and other laws affecting benefit programs, including ACA, FMLA, COBRA, ADA, and Section 125. Effective written and verbal communication skills and the ability develop and deliver effective presentations. Strong organizational and excellent interpersonal skills and have a “Customer Focus” attitude and delivery. Strong analytical skills. Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion. Ability to use affective judgment and related methodology. Ability to build and maintain professional relationships and work as an individual contributor and an effective collaborator, in addition to being self-directed and forward-thinking. Ability to set priorities and organize work in order to accomplish assigned tasks. Ability to manage confidential employee information with discretion and good judgement. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number | PT0703652S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40+ as needed
Work Schedule |
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date |
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 07/18/2025
Tentative Start Date |
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Do you meet the minimum requirements? • A bachelor’s degree, preferably in HR, business administration, or related field. • Experience in benefit administration. • Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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