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Arizona State University

Business Analyst

🇺🇸 Tempe, AZ

🕑 Full-Time

💰 $62K - $68K

💻 Operations

🗓️ January 10th, 2026

Edtech.com's Summary

Arizona State University is hiring a Business Analyst. The role involves serving as a liaison between business units and technology teams to support Workday Financial Management and Human Capital Management modules, including gathering requirements, writing specifications, testing system releases, and resolving related support issues.

Highlights
  • Collaborate with stakeholders to gather, analyze, and document business requirements for Workday solutions.
  • Configure, test, and maintain Workday modules such as HCM, Payroll, Finance, Recruitment, and Learning under supervision.
  • Act as liaison between business users and technical teams to ensure system changes align with business needs.
  • Develop and execute test plans, conduct user acceptance testing, and support end-user training.
  • Manage support tickets using ServiceNow and/or JIRA and maintain system documentation.
  • Monitor integrations, design data mappings, test, and troubleshoot Workday-related issues.
  • Minimum qualification: Associate's degree with at least 1 year of relevant experience or equivalent combination.
  • Desired qualifications include experience with Workday Financial Management and/or HCM, functional specification writing, business process documentation, and knowledge of higher education systems.
  • Salary range: $62,000 to $68,000 annually, depending on experience.
  • Department: University Business Services supporting various university business services including Auxiliary Business Services, Environmental Health and Safety, and Supply Chain Management.

Business Analyst Full Description

Job Profile:

Business and Data Analyst 2

Job Family:

Business and Data Analytics

Time Type:

Full time

Max Pay - Depends on experience:

$68,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Serves as the liaison between business units and technology teams to support Workday Financial Management and Human Capital Management (HCM). Participates in projects by gathering requirements, writing specifications, and assisting with the evaluation, analysis, and implementation of Workday functionality to meet business needs. Develops and executes test plans, performs system testing for Workday releases, and collaborates with technical teams to build and deploy solutions. Reviews and analyzes business systems and user requirements within the Financial and HCM functional areas and resolves related customer support requests.

Salary Range: 62,000.00 to 68,000.00 DOE


Essential Duties:

  • Collaborate with stakeholders across
    departments to gather, analyze, and document
    business requirements and translate them into
    effective Workday solutions.

  • Under the guidance and supervision of the lead
    or senior analyst, configure, test, and maintain
    Workday modules (e.g., HCM, Payroll, Finance,
    Core, Recruitment, Learning) to support business
    processes and ensure optimal performance.

  • Act as a liaison between business users and
    technical teams to ensure system changes meet
    business needs and align with best practices.

  • Develop and execute test plans, conduct system
    and user acceptance testing, and support end-user
    training and adoption.

  • Develop and maintains system reports by
    creating, modifying, and analyzing data.

  • Analyze and resolve Workday-related issues,
    ensuring timely support and effective problem-solving.

  • Responsible for monitoring integrations,
    designing data mappings, conducting testing, and
    troubleshooting issues as needed.

  • Maintain documentation of system
    configurations, processes, and procedures to
    support knowledge transfer and compliance.

  • Manage support tickets using ServiceNow
    and/or JIRA, ensuring timely responses, clear
    documentation, and appropriate resolution, or
    escalation.

  • Performs ongoing maintenance of system
    spreadsheet uploads to meet annual business
    requirements on a recurring basis.

  • Performs other related duties and
    responsibilities as assigned to support the overall
    success of the department and institution.

Desired Qualifications:

  • Experience in Workday Financial Management
    and/or Human Capital Management (HCM).

  • Experience in writing functional specifications.

  • Experience documenting and mapping business
    processes.

  • Knowledge of higher education administrative
    systems and related business principles.

  • Knowledge of automated and manual
    management information systems.

  • Knowledge of forms design and procedures
    development.

  • Ability to analyze complicated problems.

  • Ability to create conceptual solutions that are
    technically feasible.

  • Ability to clearly explain concrete processes and
    abstract concepts both orally and in writing.

  • Ability to perform effectively as a member of a
    team.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.

Department Statement:

University Business Services (UBS) supports the New American University's vision of excellence, access, and impact by providing business services and solutions to the university. UBS is comprised of departments including Auxiliary Business Services, Environmental Health and Safety, Parking and Transit Services, Physical Security Initiatives and Emergency Management, Risk Management Services, Supply Chain Management, and Sustainability Practices. At ASU, we care about our employees.

We offer a total rewards package that includes:

• AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.

• Competitive wages.

• Employee assistance for confidential and free behavioral health services. Generous accrual of paid sick and vacation time.

• Low cost dental, health, life and vision Insurance benefits.

• Paid adoption and fertility subsidies.

• Paid time for professional development and volunteering.

• Retirement programs with employer match.

• Wide variety of employee discounts through ASU partnerships. More Info can be found here: (https://cfo.asu.edu/benefits).

All applicants must be eligible to work in the United States; ASU will not provide sponsorship for employment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$16916.htmld

To be considered, your application must include all of the following attachments:

  • Cover letter
  • Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.