Utah State University
Business Assistant II or III
🇺🇸 Logan, UT
🕑 Full-Time
💰 TBD
💻 Other
🗓️ September 2nd, 2025
Edtech.com's Summary
Utah State University is hiring a Business Assistant II or III to support the College of Arts and Sciences' Business Services team. The role involves managing personnel services, processing travel transactions, and providing departmental support, with responsibilities increasing based on the level of appointment.
Highlights
- Review and prepare Electronic Personnel Action Forms (EPAFs) including new hires and terminations.
- Collect federal hiring documents and ensure compliance with university policies.
- Submit payroll through AggieTime and generate payroll reports.
- Process travel requests via ServiceNow and monitor compliance with travel policies.
- Participate in team meetings, back up colleagues, and complete special projects.
- Required skills include proficiency with Microsoft Office (especially Excel), Banner HR module, and ServiceNow.
- Minimum qualifications for Business Assistant II: four years related experience or associate degree plus two years, or bachelor's in business field.
- Minimum qualifications for Business Assistant III: six years related experience or associate degree plus four years, or bachelor's plus two years related experience.
- Strong interpersonal, communication, organizational skills, and ability to work independently and collaboratively.
- Compensation is commensurate with qualifications and experience, plus excellent benefits including paid holidays, vacation, sick leave, tuition reduction, and retirement contributions.
Business Assistant II or III Full Description
Overview:
The College of Arts and Sciences is seeking two motivated and detail-oriented individuals to join our team as a Business Assistant II or III. This role is a part of the Business Services team for the college and will focus on personnel services, travel transaction processing, and general department support. These positions are located within the Dean’s Office and will report to the college business manager.
The position requires excellent interpersonal and communication skills, the ability to balance multiple projects and deadlines, and the desire and capacity to work both independently and collaboratively as part of a productive team.
Depending on qualifications, experience, and the scope of responsibilities assigned (see Qualifications section for details), successful candidates will be hired at either the Business Assistant II or III level. Individuals hired at the Business Assistant III level will be expected to take on duties of greater scope and complexity.
This position includes excellent benefits such as 13 paid holidays; 12 days of vacation and 12 days of sick leave per year; 50% tuition reduction for employee, spouse, and dependents; competitive health benefits packages and a generous contribution toward your retirement. View more information here: Summary of Benefits 2025-2026
Responsibilities:
Responsibilities:
Personnel:
- Reviews Electronic Personnel Action Form (EPAF) requests for accuracy and ensures compliance with policy prior to submission
- Prepares EPAFs for employees; includes new hires, rehires, terminations, grad assistantships, benefited positions, transfers, short-term disability and extra service compensation
- Meets with employees in person, by email, Zoom, and phone calls to collect required federal hiring documentation including I-9s, ACA compliance forms, direct deposit information, and W-4 tax forms
- Answers inquires related to EPAFs, new hire paperwork, job postings, and other employment processes
- Submits payroll in AggieTime, sending reminders and communicating with supervisors, USU’s Human Resources Office and business team
- Generates/prepares complex preliminary reports to verify accurate payroll data
- Monitors and enforces compliance with established university policies and procedures
- Develops and maintains spreadsheets and databases to track information
- Attends university training sessions to stay current on policies and procedures
- Manages and maintains special projects independently as assigned
- Maintains electronic filing system for documents and historical data
Travel:
- Processes travel requests through ServiceNow – in accordance with policies and procedures.
- Provide daily accessibility to travel status
- Analyze and advises on real or potential travel issues
- Monitors and enforces compliance with established university policies and procedures
- Answer inquiries pertaining to travel
- Run weekly and/or monthly reports to ensure that TAs and TRs are completed in a timely manner
- Trains and supports new users/travelers
ArtSci Business Services Team:
- Actively participate in team meetings and trainings at the college and university level
- Back up other business assistants/managers within the college on various transactions as needed/requested
- Contributes to solutions when changes are initiated or required
- Completes Special projects as assigned
Qualifications:
Minimum Qualifications II:
- Four years of related work experience; or an associate degree/technical training plus two years of related work experience; or a bachelor’s degree in a business field is required
- Dependable with a strong work ethic
- Friendly and service-oriented attitude with excellent customer service skills
Minimum Qualifications III:
- Six years of related work experience; or an associate degree/technical plus four years of related work experience; or a bachelor's degree in a business field pulus two years of related work experience is required.
- Dependable with a strong work ethic
- Friendly and service-oriented attitude with excellent customer service skills
Preferred Qualifications for II & III:
- Working knowledge of Banner HR module
- Experience processing EPAFs in Banner
- Experience processing Travel in Servicenow
- Working knowledge of USU’s human resources policies
- Knowledge of USU travel policies and procedures
Knowledge, Skills, and Abilities:
- Competent in the use of computer programs including Microsoft Office (i.e., Excel, Outlook, Word) and other applications. Proven ability to create formulas and spreadsheets in Excel.
- Strong interpersonal, oral, and written communication skills
- Experienced in managing multiple responsibilities and deadlines. Able to organize work responsibilities and self-assess personal performance against target objectives.
- Proactive in resolving issues, setting up processes, and providing high-level customer service.
- Ability to take initiative, maintain confidentiality and work without close supervision.
- Skilled with basic office equipment, including printers, copiers, and telephone systems.
- Knowledge of University policies and procedures.
- Excellent organizational skills and attention to detail
Required Documents:
Along with the online application, please attach:
- Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
- Cover letter to be typed/pasted in a text box at the end of your application
- Contact information for three professional references to be entered in the Candidate Profile under "References"
Advertised Salary: Commensurate with qualifications and experience, plus excellent benefits ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
College/Department Highlights:
https://artsci.usu.edu/
University Highlights:
Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.
USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.
Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
*updated 07/2025
Notice of Non-discrimination:
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Matthew PinnerExecutive Director Civil Rights & Title IX Officematthew.pinner@usu.edu435-797-1266 | Old Main Rm. 401D1400 Old Main Hill, Logan, UT 84322 | Cody CarmichaelTitle IX Coordinator cody.carmichael@usu.edu435-797-1266 | Old Main Rm. 402D1400 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit crtix.usu.edu or contact:
U.S. Department of Education
Denver Regional Office
303-844-5695| OCR.Denver@ed.gov
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
800-421-3481 | OCR@ed.gov
*updated 06/2025
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
College/Department Highlights:
https://artsci.usu.edu/
University Highlights:
Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.
USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.
Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
*updated 07/2025
Notice of Non-discrimination:
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Matthew PinnerExecutive Director Civil Rights & Title IX Officematthew.pinner@usu.edu435-797-1266 | Old Main Rm. 401D1400 Old Main Hill, Logan, UT 84322 | Cody CarmichaelTitle IX Coordinator cody.carmichael@usu.edu435-797-1266 | Old Main Rm. 402D1400 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit crtix.usu.edu or contact:
U.S. Department of Education
Denver Regional Office
303-844-5695| OCR.Denver@ed.gov
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
800-421-3481 | OCR@ed.gov
*updated 06/2025
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