Edtech.com's Summary

Arizona State University is hiring a Business Operations Manager. The role manages routine operations of a department within the division by coordinating fiscal, procurement, travel, and payroll transactions for assigned executive units. The manager analyzes information, ensures compliance with policies, supports process improvements, and communicates operational updates to leadership.

Highlights

Serve as primary liaison for executive units on fiscal, procurement, travel, and payroll procedures.
Gather, review, and process requests ensuring accuracy and compliance with institutional and funding requirements.
Coordinate across internal departments (HR, Financial Services, Purchasing, Travel) for smooth transaction flow and issue resolution.
Manage purchasing card transactions, reimbursements, journal entries, expense transfers, requisitions, and complex travel arrangements via Concur.
Prepare and reconcile budgets, review financial reports, and maintain audit-ready expenditure records.
Support contract and procurement document development in collaboration with internal partners.
Use sound professional judgment to resolve routine matters and escalate complex issues to the Executive Director.
Proficiency required in Workday (including ASU Foundation Workday processes), Concur Travel, SunRISE, Service Now, or comparable enterprise systems.
Minimum qualifications include a Bachelor's degree and three years of relevant experience or an equivalent combination of training and experience.
Salary range is $60,000 to $70,000 annually, depending on experience.

Business Operations Manager Full Description

Job Profile:Administrative Operations Manager 1

Job Family:Administrative Operations

Time Type:Full time

Max Pay - Depends on experience:$70,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description:

The Business Operations Manager (BOM) serves as the primary business office liaison for assigned executive units, coordinating fiscal, procurement, travel, and payroll transactions. The BOM gathers and analyzes information from supported units to process actions accurately and efficiently within established systems and policies. This position requires strong attention to detail, sound professional judgment, and discretion to determine when to resolve matters independently and when to escalate or update the Executive Director regarding unusual or complex issues. The BOM ensures that all business operations are conducted with integrity, accuracy, and a commitment to continuous improvement and service excellence.

This position may be supported in whole or in part by grants or philanthropic funding and may be contingent upon the continued availability of funding.

Position Salary Range:

$60,000 - $70,000

Essential Duties:

Unit Liaison & Operational Coordination

Serve as the primary point of contact for assigned executive-level units, providing guidance and operational insight on fiscal, procurement, travel, and payroll procedures.
Gather, review, and process requests to ensure documentation is accurate, complete, and compliant with institutional and funding requirements.
Build collaborative relationships with unit leaders and staff to understand business needs and anticipate operational challenges and compliance considerations.
Coordinate across internal departments (HR, Financial Services, Purchasing, Travel, etc.) to ensure smooth transaction flow and issue resolution.
Communicate procedural updates, policy interpretations, and best practices to supported units.
Support HR- and payroll-related transactions by verifying data accuracy, confirming approvals, and ensuring timely processing.
Identify opportunities to improve workflow efficiency and operational consistency, and make recommendations for enhancements.

Fiscal & Transactional Responsibilities

Initiate, review, and process a high volume of financial transactions in accordance with university policy and funding guidelines.
Manage purchasing card (P-Card) transactions, reimbursements, journal entries, expense transfers, and requisitions, ensuring compliance and appropriate documentation.
Coordinate complex travel arrangements and reimbursements through systems such as Concur, providing guidance on policy and troubleshooting issues.
Prepare and reconcile budgets and accounts for assigned units; review financial reports to identify irregularities, trends, or compliance concerns and propose corrective actions.
Maintain detailed, audit-ready records of expenditures and supporting documentation in alignment with university policy and internal control standards.
Support contract and procurement document development (statements of work, MOUs, service agreements, etc.) in collaboration with internal partners.
Apply a continuous improvement and internal controls mindset to transaction processing and internal control practices, identifying efficiencies while maintaining compliance and service excellence.

Judgment, Escalation & Communication

Exercise sound professional judgment to independently resolve routine matters and determine when to escalate issues.
Identify and communicate unusual, complex, or high-risk items to the Executive Director in a timely and informed manner.
Use discretion in handling confidential or sensitive information and maintain professional communication with all stakeholders.
Provide proactive updates to unit leadership and the Executive Director regarding significant operational developments or emerging concerns.
Demonstrate initiative in identifying potential process improvements, compliance risks, or resource needs and recommending solutions.
Communicate clearly, courteously, and effectively in all interactions to support a culture of accuracy, accountability, and service excellence.

Desired Qualifications:

Experience providing operational and transactional support in a high-volume, customer-focused environment.
Proficiency with Workday (including ASU Foundation Workday processes), Concur Travel, SunRISE, Service Now and/or comparable enterprise systems.
Strong understanding of budgeting, reconciliation, accounting, procurement, travel, and payroll policies and practices.
Demonstrated ability to interpret and apply policies, ensure compliance, and communicate effectively with diverse stakeholders.
Evidence of sound judgment, accuracy, and initiative in problem-solving, decision-making, and priority setting.
Commitment to service excellence, continuous process improvement, and professional integrity.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching, and lifting up to 20 pounds.
Ability to clearly communicate verbally and in writing to perform essential duties.
Regular activities require the ability to quickly adjust priorities in response to evolving needs.

Department Statement: The Watts College of Public Service and Community Solutions embraces students and faculty dedicated to rigorous education and research in the service of social and economic change. Areas of expertise include: improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness. We partner with those intent on addressing critical social issues and are confident that Phoenix and the State of Arizona can be exemplars for the future.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$19219.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description