Kentucky Community & Technical College System
Business Operations Specialist (Financial Specialist II)
🇺🇸
Hybrid - Edgewood, KY
🕑
Full-Time
💰
$39K
💻
Operations
🗓️
June 3rd, 2026
Edtech.com's Summary
Gateway Community & Technical College is hiring a Business Operations Specialist (Financial Specialist II). The role manages student billing, collections, and account receivables while maintaining strict financial and confidentiality standards. This position involves engaging directly with students to resolve account issues and supporting retention efforts through effective financial operations.
Highlights
- Manage student financial accounts, including billing, collections, and account receivables.
- Perform cashiering duties such as processing student payments and reconciling daily cash receipts.
- Engage students directly to resolve outstanding account issues and aid in retention.
- Assist with invoicing, refunds, and return collections, including third-party contacts.
- Proficient in Microsoft Office suite including Excel, Forms, Outlook, Teams, SharePoint, and Word.
- Requires bachelor's degree or equivalent with 2-4 years of relevant experience; 4-6 years preferred.
- Preferred experience in a community college setting and strong financial operations and accounting skills.
- Excellent communication and customer service skills are necessary.
- Salary is $38,910 annually with a 12-month contract term.
- Supports students from diverse cultural and socioeconomic backgrounds and works within the Business Operations department.
Business Operations Specialist (Financial Specialist II) Full Description
Title: Business Operations Specialist (Financial Specialist II)
Salary: $38,910.00
Contract Term Length: 12 Months
Standard Hours: 37.5
Work Location: Discretionary Hybrid
FLSA Status: Non-Exempt
College: Gateway Community & Technical College
Campus Location: Gateway Edgewood Campus
Department: Business Operations
Total Rewards
Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Performs intermediate financial operational duties, primarily the collection, billing, and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.
Job Duties:
Focuses on Business Office operations involving Student Financial Accounts. Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection. Recommends adjustments and escalates problems to other departments or to higher levels.
Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition, maintaining headcount and supporting retention efforts. Leads collection efforts following legal, acceptable practices.
Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
Cashiering, processing student payments. Post and tracks manual bookstore charges. Reconciles daily cash receipts and prepares bank deposits.
Confirms closing reports and transaction from previous business day for accuracy. Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
All other duties as assigned.
Minimum Qualifications:
Bachelor's degree or equivalent and 2-4 years experience
Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
Excellent verbal and written communication skills.
Proven ability to manage multiple priorities effectively and meet tight deadlines.
Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
Preferred Qualifications:4-6 years of experiencePrevious experience in a community college settingStrong financial operations and accounting skills, including experience with billing, receivables, and cash handling
Additional Skills Requested:Exceptional attention to detail and accuracy in managing financial data and ensuring complianceExcellent communication and customer service skillsEffective time management and multitasking abilities in a fast-paced, deadline-driven environment
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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