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edtech.com
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University of Florida

Business Systems Analyst

🇺🇸 Remote - US

🕑 Full-Time

💰 $70K - $74K

💻 Operations

🗓️ July 22nd, 2025

CRM SQL

Edtech.com's Summary

The University of Florida is hiring a Business Systems Analyst to support change management, gather requirements, and document complex technical business processes to reduce organizational risk. This role involves working within the Project Management Office to ensure best practices in project management, business analysis, and change management, collaborating closely with Advancement teams on strategic institutional initiatives and process improvements.

Highlights

  • Document complex technical processes and business rules, including data flow through systems like data warehouses and CRM support tools.
  • Gather and translate complex requirements into functional and technical specifications by facilitating discussions with process owners.
  • Develop process flows, swim lane diagrams, use cases, and high-quality technical documentation targeted to technical staff and end users.
  • Support change management by tracking defects, facilitating communication between business and technical teams, and assisting in testing and compliance activities.
  • Assist in content architecture development including documentation version control and encouraging subject matter expert contributions.
  • Serve as data process subject matter expert and create user support materials such as tutorials, one-pagers, and videos.
  • Required qualifications include an Associate's degree or high school diploma with two years relevant experience; preferred qualifications emphasize experience in business process documentation, change management, and technical tools like SQL, business intelligence software, Visio, SharePoint, and Adobe Suite.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint), workflow visualization, and familiarity with donor databases and CRM systems is highly preferred.
  • Expected salary range is $70,000-$74,000, commensurate with education and experience, with comprehensive benefits including health plans, retirement options, paid time off, tuition assistance, and Public Service Loan Forgiveness eligibility.
  • This is a full-time staff role with a fully remote, flexible work environment option.

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